Director - Commercial Excellence (1259) in London
Director - Commercial Excellence (1259)

Director - Commercial Excellence (1259) in London

London Full-Time 80000 - 100000 £ / year (est.) Home office (partial)
Axtria

At a Glance

  • Tasks: Lead client engagements and drive business development in Life Sciences commercial excellence.
  • Company: Join Axtria, a global leader in cloud software and data analytics for Life Sciences.
  • Benefits: Enjoy competitive pay, performance incentives, and a hybrid working model.
  • Other info: Collaborative culture with opportunities for growth across Europe.
  • Why this job: Make a meaningful impact on healthcare while developing your leadership skills.
  • Qualifications: 10-15 years in Life Sciences analytics with strong consulting and CRM experience.

The predicted salary is between 80000 - 100000 £ per year.

About Axtria

Axtria is a global provider of cloud software and data analytics solutions to the Life Sciences industry. We help Life Sciences companies transform their product commercialization journeys to drive sustainable sales growth and improve healthcare outcomes for patients. We recognize that our work impacts millions of lives, and we are deeply committed to making that impact meaningful.

Axtria is seeking exceptional talent to join our rapidly growing Commercial Excellence practice in Europe. We are hiring across a range of seniority levels — Director, Senior Director, and Principal — and will calibrate the title, scope, and compensation to match the right candidate’s experience and track record. As a senior leader in this practice, you will drive client delivery, business development, and team growth across EU Life Sciences commercial excellence organizations, working in close partnership with Axtria’s global teams in the US and India.

Role & Responsibilities

  • Consulting & Delivery
    • Lead and deliver consultative client engagements across Life Sciences commercial excellence, including:
    • Sales operations
    • CRM strategy and implementation
    • Field force design and deployment
    • Incentive compensation design and administration
    • Customer dynamic targeting and call planning
    • Alignment design
    • Ad-hoc analytics and field intelligence
  • Advise clients on sales operations strategy, including CRM design, optimization, and adoption across commercial teams.
  • Lead CRM-related workstreams covering implementation, data governance, reporting frameworks, and integration with commercial analytics platforms.
  • Support clients in aligning CRM capabilities with broader commercial excellence objectives such as targeting, segmentation, and performance tracking.
  • Partner closely with clients to understand business objectives and leverage data, analytics, and technology to design and implement impactful solutions.
  • Develop and deliver executive-level presentations and recommendations that address client challenges and identify opportunities for expanded engagements.
  • Work hands-on with client business stakeholders with minimal oversight across EU geographies.
  • Support the design, configuration, communication, and implementation of Axtria SalesIQâ„¢ programs.
  • Collaborate effectively with globally distributed teams across the EU, US, and India to ensure timely delivery of high-quality client deliverables, leveraging Axtria’s follow-the-sun delivery model.
  • Translate complex business problems into clear requirements and actionable solutions across consulting and on-site engagements.
  • Manage multiple concurrent projects while maintaining exceptional client satisfaction and adherence to delivery timelines.
  • Business Development
    • Drive business development efforts across key EU markets, identifying and pursuing new client opportunities in Life Sciences.
    • Build and maintain strong relationships with senior stakeholders at pharmaceutical, biotech, and medtech companies across Europe.
    • Lead proposal development, RFP responses, and solution pitches in collaboration with internal practice leads.
    • Identify opportunities to expand existing client engagements and cross-sell Axtria's platform and analytics capabilities.
    • Represent Axtria at EU industry conferences, forums, and client events to build brand presence and thought leadership.
  • Leadership & Team Development
    • Build, manage, and develop high-performing teams in the EU, including coaching, mentoring, and grooming talent for long-term growth and leadership readiness.
    • Actively contribute to team expansion through referrals, interviewing, and hiring to support business growth in the EU region.
    • Drive thought leadership and capability development, including creation of POVs, whitepapers, solution frameworks, and client-ready content that strengthens Axtria’s positioning as a strategic, consultative partner.
  • Desired Skills & Experience

    • 10–15 years of experience in Life Sciences commercial analytics, with a background in consulting, analytics services, or technology services firms strongly preferred.
    • Core experience should include:
    • Incentive compensation design and administration
    • Field force design and deployment
    • Sales operations and CRM strategy (e.g., Veeva, Salesforce)
    • Business development and client relationship management
    • Sales force effectiveness
  • Strong understanding of sales operations processes and CRM platforms used in Life Sciences commercial organizations.
  • Demonstrated experience in business development—originating, qualifying, and closing consulting engagements with EU Life Sciences clients.
  • Bachelor’s or Master’s degree in Business, Engineering, or a related discipline such as Business Technology, Information Management, Business Analytics, Operations Management, or an MBA.
  • Comfort with AI-driven analytics tools and digital commercial platforms (e.g., Veeva CRM, Veeva Vault, Salesforce, or comparable SFA/CRM ecosystems); familiarity with Agentic AI or GenAI applications in a Life Sciences commercial context is a strong plus.
  • Working knowledge of EU data regulations, including GDPR, and their implications for commercial data governance and CRM practices in Life Sciences.
  • Strong communication skills with the ability to clearly articulate analytical insights to both technical and non-technical audiences.
  • Proven ability to manage priorities and deliver across multiple parallel workstreams.
  • High motivation to work and learn in a fast-paced, entrepreneurial environment with a global delivery model spanning EU, US, and India.
  • Fluency in English required; additional European languages (German, French, Italian) are a plus.
  • Location & Benefits

    Axtria is looking for exceptional talent to join our rapidly growing global teams. People are our biggest perk, and our transparent and collaborative culture offers a chance to work with some of the brightest minds in the industry. We want our legacy to be the leaders we produce for the industry. Will you be next?

    Based in London (EC2Y 5AS), Zurich (8001), or Frankfurt (60306) — hybrid working model with regular presence in client offices and Axtria EU hubs. Travel to client sites and conferences across Europe. Competitive compensation and benefits package commensurate with experience, including performance-based incentives. The exact nature of duties as well as the compensation package will be commensurate with experience and market standards for the respective location.

    Director - Commercial Excellence (1259) in London employer: Axtria

    Axtria is an exceptional employer that fosters a transparent and collaborative culture, allowing employees to work alongside some of the brightest minds in the Life Sciences industry. With a strong focus on employee growth and development, Axtria offers competitive compensation, performance-based incentives, and a hybrid working model that promotes work-life balance while engaging with clients across Europe. Join us in making a meaningful impact on healthcare outcomes and driving sustainable sales growth.
    Axtria

    Contact Detail:

    Axtria Recruiting Team

    StudySmarter Expert Advice 🤫

    We think this is how you could land Director - Commercial Excellence (1259) in London

    ✨Tip Number 1

    Network like a pro! Get out there and connect with people in the Life Sciences industry. Attend events, join online forums, and don’t be shy about reaching out to potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings!

    ✨Tip Number 2

    Prepare for interviews by researching Axtria and its impact on the Life Sciences sector. Understand their services and think about how your experience aligns with their needs. This will help you stand out and show that you're genuinely interested in the role.

    ✨Tip Number 3

    Practice your pitch! Be ready to articulate your experience in sales operations, CRM strategy, and business development. Highlight specific achievements that demonstrate your ability to drive results in a consulting environment.

    ✨Tip Number 4

    Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining Axtria and being part of our mission to improve healthcare outcomes.

    We think you need these skills to ace Director - Commercial Excellence (1259) in London

    Sales Operations
    CRM Strategy and Implementation
    Incentive Compensation Design
    Field Force Design and Deployment
    Business Development
    Client Relationship Management
    Analytical Skills
    Project Management
    Data Governance
    Executive-Level Presentation Skills
    Understanding of EU Data Regulations (GDPR)
    Experience with AI-driven Analytics Tools
    Strong Communication Skills
    Team Development and Leadership
    Familiarity with Veeva and Salesforce

    Some tips for your application 🫡

    Tailor Your CV: Make sure your CV is tailored to the role of Director - Commercial Excellence. Highlight your experience in sales operations, CRM strategy, and business development, as these are key areas for us at Axtria.

    Craft a Compelling Cover Letter: Your cover letter should tell us why you're the perfect fit for this role. Share specific examples of how you've driven client delivery and team growth in the Life Sciences sector, and don’t forget to show your passion for making an impact!

    Showcase Your Leadership Skills: As a senior leader, we want to see your ability to build and manage high-performing teams. Include examples of how you've coached and mentored talent, and how you’ve contributed to team expansion in your previous roles.

    Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re proactive and keen to join our team!

    How to prepare for a job interview at Axtria

    ✨Know Your Stuff

    Before the interview, dive deep into Axtria's services and their impact on the Life Sciences industry. Familiarise yourself with their CRM strategies and sales operations. This will not only show your genuine interest but also help you articulate how your experience aligns with their needs.

    ✨Showcase Your Leadership Skills

    As a Director, you'll need to demonstrate your ability to lead teams and drive business development. Prepare examples of how you've successfully managed projects, mentored team members, and built client relationships in previous roles. Be ready to discuss your approach to developing high-performing teams.

    ✨Prepare for Scenario Questions

    Expect questions that assess your problem-solving skills and strategic thinking. Think of specific scenarios where you've tackled challenges in sales operations or CRM implementation. Use the STAR method (Situation, Task, Action, Result) to structure your responses effectively.

    ✨Engage with Questions

    Interviews are a two-way street! Prepare insightful questions about Axtria's future projects, their approach to client engagement, and how they leverage AI in their analytics. This shows your enthusiasm and helps you gauge if the company is the right fit for you.

    Director - Commercial Excellence (1259) in London
    Axtria
    Location: London

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