Director - Commercial Excellence (1259)
Director - Commercial Excellence (1259)

Director - Commercial Excellence (1259)

Full-Time 80000 - 100000 £ / year (est.) Home office (partial)
Axtria, Inc

At a Glance

  • Tasks: Lead consultative client engagements in Life Sciences, focusing on sales operations and CRM strategy.
  • Company: Join Axtria, a rapidly growing global leader in commercial excellence.
  • Benefits: Enjoy competitive pay, performance incentives, and a hybrid working model.
  • Other info: Collaborate with global teams and enjoy a transparent, supportive culture.
  • Why this job: Make a real impact in the Life Sciences sector while developing your leadership skills.
  • Qualifications: 10-15 years in Life Sciences analytics; strong CRM and business development experience required.

The predicted salary is between 80000 - 100000 £ per year.

Role & Responsibilities

  • Lead and deliver consultative client engagements across Life Sciences commercial excellence, including:
  • Sales operations CRM strategy and implementation
  • Field force design and deployment
  • Incentive compensation design and administration
  • Customer dynamic targeting and call planning
  • Alignment design
  • Ad-hoc analytics and field intelligence
  • Advise clients on sales operations strategy, including CRM design, optimization, and adoption across commercial teams.
  • Lead CRM-related workstreams covering implementation, data governance, reporting frameworks, and integration with commercial analytics platforms.
  • Support clients in aligning CRM capabilities with broader commercial excellence objectives such as targeting, segmentation, and performance tracking.
  • Partner closely with clients to understand business objectives and leverage data, analytics, and technology to design and implement impactful solutions.
  • Develop and deliver executive-level presentations and recommendations that address client challenges and identify opportunities for expanded engagements.
  • Work hands-on with client business stakeholders with minimal oversight across EU geographies.
  • Support the design, configuration, communication, and implementation of Axtria SalesIQâ„¢ programs.
  • Collaborate effectively with globally distributed teams across the EU, US, and India to ensure timely delivery of high-quality client deliverables, leveraging Axtria’s follow-the-sun delivery model.
  • Translate complex business problems into clear requirements and actionable solutions across consulting and on-site engagements.
  • Manage multiple concurrent projects while maintaining exceptional client satisfaction and adherence to delivery timelines.
  • Business Development

    • Drive business development efforts across key EU markets, identifying and pursuing new client opportunities in Life Sciences.
    • Build and maintain strong relationships with senior stakeholders at pharmaceutical, biotech, and medtech companies across Europe.
    • Lead proposal development, RFP responses, and solution pitches in collaboration with internal practice leads.
    • Identify opportunities to expand existing client engagements and cross-sell Axtria's platform and analytics capabilities.
    • Represent Axtria at EU industry conferences, forums, and client events to build brand presence and thought leadership.

    Leadership & Team Development

    • Build, manage, and develop high-performing teams in the EU, including coaching, mentoring, and grooming talent for long-term growth and leadership readiness.
    • Actively contribute to team expansion through referrals, interviewing, and hiring to support business growth in the EU region.
    • Drive thought leadership and capability development, including creation of POVs, whitepapers, solution frameworks, and client-ready content that strengthens Axtria’s positioning as a strategic, consultative partner.

    Desired Skills & Experience

    • 10–15 years of experience in Life Sciences commercial analytics, with a background in consulting, analytics services, or technology services firms strongly preferred.
    • Core experience should include:
    • Incentive compensation design and administration
    • Field force design and deployment
    • Sales operations and CRM strategy (e.g., Veeva, Salesforce)
    • Business development and client relationship management
    • Sales force effectiveness
  • Strong understanding of sales operations processes and CRM platforms used in Life Sciences commercial organizations.
  • Demonstrated experience in business development—originating, qualifying, and closing consulting engagements with EU Life Sciences clients.
  • Bachelor’s or Master’s degree in Business, Engineering, or a related discipline such as Business Technology, Information Management, Business Analytics, Operations Management, or an MBA.
  • Comfort with AI-driven analytics tools and digital commercial platforms (e.g., Veeva CRM, Veeva Vault, Salesforce, or comparable SFA/CRM ecosystems); familiarity with Agentic AI or GenAI applications in a Life Sciences commercial context is a strong plus.
  • Working knowledge of EU data regulations, including GDPR, and their implications for commercial data governance and CRM practices in Life Sciences.
  • Strong communication skills with the ability to clearly articulate analytical insights to both technical and non-technical audiences.
  • Proven ability to manage priorities and deliver across multiple parallel workstreams.
  • High motivation to work and learn in a fast-paced, entrepreneurial environment with a global delivery model spanning EU, US, and India.
  • Fluency in English required; additional European languages (German, French, Italian) are a plus.
  • Location & Benefits

    • Based in London (EC2Y 5AS), Zurich (8001), or Frankfurt (60306) — hybrid working model with regular presence in client offices and Axtria EU hubs.
    • Travel to client sites and conferences across Europe.
    • Competitive compensation and benefits package commensurate with experience, including performance-based incentives.
    • The exact nature of duties as well as the compensation package will be commensurate with experience and market standards for the respective location.

    Director - Commercial Excellence (1259) employer: Axtria, Inc

    Axtria is an exceptional employer that fosters a transparent and collaborative culture, allowing you to work alongside some of the brightest minds in the Life Sciences industry. With a focus on employee growth and development, we offer competitive compensation, performance-based incentives, and a hybrid working model that promotes work-life balance while engaging with clients across Europe. Join us in London, Zurich, or Frankfurt, and be part of a team dedicated to producing future leaders in the field.
    Axtria, Inc

    Contact Detail:

    Axtria, Inc Recruiting Team

    StudySmarter Expert Advice 🤫

    We think this is how you could land Director - Commercial Excellence (1259)

    ✨Tip Number 1

    Network like a pro! Get out there and connect with people in the Life Sciences sector. Attend industry events, webinars, and meetups to meet potential employers and learn about job openings before they hit the market.

    ✨Tip Number 2

    Showcase your expertise! Prepare a portfolio or case studies that highlight your experience in sales operations and CRM strategy. This will help you stand out during interviews and demonstrate your value to potential clients.

    ✨Tip Number 3

    Practice makes perfect! Conduct mock interviews with friends or mentors to refine your pitch. Focus on articulating how your skills align with the role of Director - Commercial Excellence and how you can drive business development.

    ✨Tip Number 4

    Apply through our website! We want to see your application directly. It shows initiative and gives us a chance to get to know you better. Plus, it’s a great way to stay updated on new opportunities at Axtria.

    We think you need these skills to ace Director - Commercial Excellence (1259)

    Sales Operations Strategy
    CRM Implementation
    Field Force Design
    Incentive Compensation Design
    Customer Targeting and Call Planning
    Data Governance
    Commercial Analytics
    Business Development
    Client Relationship Management
    Sales Force Effectiveness
    AI-Driven Analytics Tools
    Understanding of EU Data Regulations (GDPR)
    Strong Communication Skills
    Project Management
    Team Development and Leadership

    Some tips for your application 🫡

    Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the role of Director - Commercial Excellence. Highlight your consulting experience, CRM strategy knowledge, and any relevant achievements in sales operations.

    Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about Life Sciences and how your background makes you the perfect fit for this role. Be specific about your experience with CRM platforms and business development.

    Showcase Your Leadership Skills: Since this role involves building and managing high-performing teams, don’t forget to mention your leadership experience. Share examples of how you've coached or mentored others and contributed to team growth.

    Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!

    How to prepare for a job interview at Axtria, Inc

    ✨Know Your CRM Inside Out

    Make sure you’re well-versed in CRM strategies and platforms like Salesforce or Veeva. Be ready to discuss how you've implemented these systems in past roles, as this will show your practical experience and understanding of their impact on sales operations.

    ✨Showcase Your Consulting Skills

    Prepare examples of how you've led consultative engagements in the Life Sciences sector. Highlight your ability to translate complex business problems into actionable solutions, as this is crucial for the role. Use the STAR method (Situation, Task, Action, Result) to structure your responses.

    ✨Demonstrate Business Development Acumen

    Be prepared to discuss your experience in driving business development efforts. Share specific instances where you've identified new client opportunities and successfully closed deals, as this will illustrate your capability to expand client engagements.

    ✨Communicate Clearly and Confidently

    Practice articulating your analytical insights in a way that’s accessible to both technical and non-technical audiences. This role requires strong communication skills, so consider doing mock interviews to refine your delivery and ensure you can convey your ideas effectively.

    Director - Commercial Excellence (1259)
    Axtria, Inc

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