Technical Sales Manager - Refurbishment (London Area)

Position: Full-time, permanent

Hours of work: 37.5 hours / week

Place of work: Designated home worker

Travel: Frequent travel, plus attendance at Axter’s office in Ipswich when required

Benefits package includes: Private health insurance, cycle to work scheme, mental health & wellbeing sessions, paid leave for birthdays and charity work, life assurance, training and development.

About Axter

We are a vibrant team of creative, dedicated and ambitious professionals all working towards a collective vision: to improve the roofscape and transform the world above our heads. We are inspired by the extraordinary and always seek out more sustainable and innovative ways to waterproof better, making flat roofs that benefit our climate and communities. We are driven by our passion for technical detail and design, offering a comprehensive service package and a system portfolio renowned for its quality. Our values: service, collaboration, respect and integrity are embedded into our approach, and we are committed to delivering excellence every time. We are also a fun and friendly team who enjoy a challenge.

The Role

The Technical Sales Manager is responsible for meeting and exceeding the sales and profitability targets within the region. By developing sales strategies and detailed plans, and by evaluating customer needs and providing technical expertise to our customer base, the Technical Sales Manager will drive new business sales whilst managing individual project demands and meeting customer expectations. We are looking for someone eager to take on a new challenge and join our collaborative team to help enhance the region’s sales.

Key Responsibilities

• Develop and implement strategies to expand the customer base in the designated area and ensure a strong presence to enable sales and profitability targets to be met.
• Prepare sales forecasts to meet profitability targets as laid out in the strategic plan.
• Monitor and report sales activity and performance against sales targets with an emphasis on delivering profitability and agreed KPIs.
• Partner effectively with customers and understand their needs to secure strong relationships and future sales.
• Communicate effectively and visit key account stakeholders regularly to maintain relationships.
• Provide technical support and advice to customers to ensure customers are satisfied and understand our systems.
• Continually develop knowledge of our systems and services to ensure customer requirements are accurately met.
• Communicate and liaise effectively with other departments to ensure a timely and accurate service which meets customer expectations.
• Research new markets and identify potential customers to increase new business opportunities and revenue.
• Actively participate in trade shows and exhibitions to target customers in line with the strategic plan and ensure sales opportunities are maximised.
• Share feedback on product, customer, competitor and market activities internally to support the continuous improvement of our performance.

Qualifications Skills and Attributes

• 1+ years experience in a fast‑paced technical sales role.
• Proven track record of meeting and exceeding sales targets.
• Good understanding of the sales cycle.
• Commitment to delivering excellent customer service.
• Able to present and influence credibly and effectively at all levels.
• Able to work independently and as part of a team demonstrating effective peer to peer communication.
• Excellent coaching and people development skills.
• A positive, professional and can‑do attitude.
• Commitment to continuous personal development.
• Excellent analytical and problem‑solving skills, and the ability to think outside the box.
• Strong organisational and time‑management skills.
• Proficient with MS Office, CRM, and other relevant software.
• Valid licence to drive in the UK.
• Preferable: 1-2 years of flat roofing experience.

Location: London Area

Hours of work: 37.5 hours / Week