Delivery - Consultant

Axsium Group was founded in 2004 to provide our clients with superior workforce management (WFM) consulting services. Axsium helps organizations around the world improve their operational performance by maximizing the productivity of their people. We do this by providing innovative and insightful consulting services focused in three areas:

• Establishing a realistic strategy and roadmap to reach people-related goals.
• Streamlining and defining new processes to improve productivity and impact on the organization.
• Implementing and supporting technologies that help all levels of the organization achieve their objectives.

The Consultant is a key contributor in projects involving helping clients implement and customise their workforce management technology and strategy. Consultants participate in a wide range of activities and project phases including Workforce Management (WFM) implementation, vendor selection, support, change management, and training. This is a remote position based in England.

Benefits package:

• Fitness Reimbursement
• First time office set up credit
• Tuition support
• Flexible working arrangements
• Team support and mentorship
• Casual but professional environment

Duties and Responsibilities:

• Contribute to WFM Infor projects with the following project deliverables:
• Collaborate with the project team and client
• Contribute to all phases of a project (Discovery, Design, Build and Test and Deploy)
• Gather business requirements, and document the functional or technical system design
• Utilize Axsium tools, systems, and methodology effectively on projects
• Participate in client-facing presentations
• Accountable for timely and quality delivery of assigned project tasks
• Proactively communicate status and updates with project leadership for assigned tasks
• Develop an understanding of Axsium products and services (e.g., Opus, Studia, Planara, and Change Management); and be able to identify associated client opportunities
• Represent Axsium to our clients in the following ways:
• Present and always conduct yourself in a professional manner, with client and internal resources following camera first policy
• Demonstrate the ability to navigate difficult situations in a calm and structured way and seek help if required
• Support meetings and workshops with the client
• Develop and maintain positive relationships with clients on projects
• Gain familiarity with Axsium service offerings and WFM vendor landscape, and raise opportunities for additional work to the Axsium project leader
• Proactively provide notification of availability and adhere to project assignment hours
• Comply with Axsium data security policies and Human Resources policies
• Communicate clearly, effectively, and in a timely manner with peers, leadership, and all others at Axsium
• Effectively use bench time for personal development and/or Axsium’s improvement
• Act as an ambassador for Axsium culture in personal presentation, commitment, and integrity
• Obtain and measurably demonstrate increasing knowledge in WFM processes and systems, through training and experience
• Collaborate within Axsium with peers through ASK and other knowledge sharing forums

Requirements:

• Good analytical and problem-solving skills with the ability to identify gaps and propose alternative solutions
• Demonstrate confident and concise written, presentation, and verbal communication skills with attention to detail
• Works well as part of a remote team and independently
• Deadline driven, open to taking initiative and ability to multi-task
• 2+ years of consulting experience ideally in WFM
• 2+ years of experience working with workforce management technologies including but not limited to labor forecasting, schedule optimisation, time keeping, budgeting, and task management
• University or college degree ideally in business, computer science, and information systems
• Ability to travel domestically and internationally

Axsium is committed to providing accessibility for all persons with disabilities and will upon request, provide accommodation during the recruitment process to ensure equal access to applicants with disabilities. We will consult with applicants to ensure a suitable accommodation is provided. Axsium is an equal opportunity employer.