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- Tasks: Help customers with enquiries and sell tickets in a fast-paced environment.
- Company: Leading ticketing company in Birmingham with a vibrant team culture.
- Benefits: Free shows, thorough induction, and various perks.
- Why this job: Join a dynamic team and make customers' experiences unforgettable.
- Qualifications: Experience in customer service and ability to thrive under pressure.
- Other info: Great opportunity for growth in a fun and supportive workplace.
The predicted salary is between 30000 - 42000 £ per year.
A leading ticketing company in Birmingham is seeking Customer Advisors to join their team. The role involves resolving customer enquiries and selling tickets, requiring strong customer service skills and the ability to work under pressure.
Candidates should have relevant experience in a contact centre. This position offers a thorough induction and various perks, including free shows.
The ideal candidate is motivated, empathetic, and has a positive attitude, essential for driving the brand forward.
Bilingual Customer Advisor (French) – Tickets & Support in Birmingham employer: AXS UK
Contact Detail:
AXS UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Bilingual Customer Advisor (French) – Tickets & Support in Birmingham
✨Tip Number 1
Network like a pro! Reach out to current or former employees on LinkedIn and ask about their experiences. This can give you insider info and might even lead to a referral.
✨Tip Number 2
Prepare for the interview by practising common customer service scenarios. Think about how you'd handle tricky situations, as this role is all about resolving enquiries under pressure.
✨Tip Number 3
Show off your bilingual skills! If you're fluent in French, make sure to highlight this during your application process. It’s a big plus for the role and can set you apart from other candidates.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Bilingual Customer Advisor (French) – Tickets & Support in Birmingham
Some tips for your application 🫡
Show Off Your Customer Service Skills: Make sure to highlight your customer service experience in your application. We want to see how you've handled enquiries and resolved issues in the past, so share specific examples that showcase your skills!
Be Bilingual and Proud: Since this role is for a Bilingual Customer Advisor, don’t forget to mention your French language skills! We love candidates who can communicate effectively in both English and French, so let us know how fluent you are.
Keep It Positive: Your attitude matters! We’re looking for motivated and empathetic individuals, so make sure your application reflects a positive vibe. Share experiences where you’ve gone above and beyond for customers.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates about the role!
How to prepare for a job interview at AXS UK
✨Know the Company Inside Out
Before your interview, do some research on the ticketing company. Understand their services, values, and recent news. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Customer Service Skills
Prepare examples from your previous experience that highlight your customer service skills. Think of situations where you resolved issues or went above and beyond for a customer. This is crucial for a role that involves resolving enquiries and selling tickets.
✨Practice Your Bilingual Skills
Since this role requires French, make sure to practice speaking and understanding the language. You might be asked to demonstrate your bilingual abilities during the interview, so brush up on relevant vocabulary related to customer service and ticketing.
✨Stay Positive and Empathetic
During the interview, maintain a positive attitude and show empathy. The ideal candidate is motivated and empathetic, so express your passion for helping customers and how you handle pressure. This will resonate well with the interviewers.