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- Tasks: Manage ticketing for events at The O2, from sales to event day.
- Company: Join AEG, named one of The Sunday Times Best Places to Work 2024.
- Benefits: Enjoy flexible working, free shows, and exciting perks.
- Why this job: Be part of a dedicated team delivering top-notch experiences in a world-class venue.
- Qualifications: Experience in ticketing roles with strong attention to detail and Microsoft Office skills.
- Other info: Work onsite 4 days a week with some evenings and weekends required.
The predicted salary is between 36000 - 60000 £ per year.
Looking for a ticketing role at one of the world’s most iconic venues?
Want to work for an employer named in The Sunday Times Best Places to work 2024?
We’re looking for an Event Ticketing Manager to join the Ticketing team at The O2, who are responsible for selling tickets for our events.
What You’ll Be Doing:
- Managing the full ticketing event cycle for your individual roster of shows, from manifest through to on sale and event day requirements to include ticketing settlement.
- Be responsible for the movement of ticketing inventory between internal venue allocations and external 3rd party allocations to retain required venue sell-through percentage.
- Monitoring ticket sales and ensuring these are maximised at all times for both on and off manifested inventory.
- Liaising with promoter ticketing departments and event organisers to ensure all their ticketing requirements are met.
What We’re Looking For:
- Someone with relevant experience in Ticketing in one of the following: Account Management, Client Services Manager, Ticketing Manager, or Box Office role.
- Demonstrable knowledge and understanding of ticketing systems and processes.
- Experience of working for another venue, ticket agent, or for a leading concert promoter.
- Strong accuracy and attention to detail.
- Ability to remain calm under pressure.
- Strong Microsoft Office skills.
This is an excellent opportunity to play a crucial role in one of the world’s best venues. If you’re a ticketing expert and want to work with a dedicated team committed to delivering a Best-In-Class experience to our guests, why not apply now?
We’ll give you a thorough induction on how we work at AEG. Our induction and onboarding programme is a great way to meet other new starters and learn about our culture and values. We will provide training in our systems, policies, and procedures to ensure you’re set up for success. From the moment new employees join us, they’re welcomed with open arms and a plethora of exciting perks. Not only can they choose a free show and to climb The O2, but we also ensure that our employees are continuously engaged and rewarded throughout their journey with us.
Where: You’ll be based at The O2, Peninsula Square, London SE10 0DX. We offer flexible start times and welcome flexible working conversations. We work onsite 4 days a week and remotely 1 day a week. This role will include working some evenings and weekends.
So why apply?
Find out why our employees love working here: Life at AEG
Our benefits can be found here: AEG Benefits
AEG is an inclusive organisation where we value everybody’s contribution. We empower and trust our people to do the right thing. We go the extra mile for our customers and each other, every time. We are always open to new ideas and respect all perspectives. We support and bring out the best in each other. We really value our people and inspire them to be the best in class, always!
Our commitment to inclusion:
We are committed to fostering a diverse and inclusive workforce. We believe in equality of opportunity for all and our approach to recruitment and selection is fair, open, and based purely on merit. Applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief, and marriage and civil partnerships. If you require reasonable adjustments in any recruitment process with us, please make us aware.
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Event Ticketing Manager employer: AXS Europe
Contact Detail:
AXS Europe Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Event Ticketing Manager
✨Tip Number 1
Familiarize yourself with the ticketing systems and processes commonly used in the industry. Understanding these systems will not only help you during the interview but also demonstrate your commitment to the role.
✨Tip Number 2
Network with professionals in the event ticketing space. Attend industry events or join online forums to connect with others who work at venues or ticketing agencies, as they can provide valuable insights and potentially refer you to opportunities.
✨Tip Number 3
Showcase your ability to handle pressure by preparing examples from your past experiences where you successfully managed high-stress situations. This will highlight your calmness under pressure, a key trait for the Event Ticketing Manager role.
✨Tip Number 4
Research The O2 and its events thoroughly. Being knowledgeable about the venue's history, upcoming shows, and ticketing strategies will impress the hiring team and show your genuine interest in working with them.
We think you need these skills to ace Event Ticketing Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in ticketing roles, such as Account Management or Box Office positions. Emphasize your knowledge of ticketing systems and any specific achievements in previous roles.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the events industry and your understanding of ticketing processes. Mention why you want to work at The O2 and how your skills align with their values and mission.
Highlight Attention to Detail: In your application, provide examples that demonstrate your strong accuracy and attention to detail. This could include experiences where you successfully managed ticket sales or resolved issues under pressure.
Showcase Microsoft Office Skills: Since strong Microsoft Office skills are required, mention any relevant experience you have with these tools. If you have used them in previous ticketing roles, be sure to highlight this in your application.
How to prepare for a job interview at AXS Europe
✨Show Your Ticketing Expertise
Make sure to highlight your relevant experience in ticketing roles, such as Account Management or Box Office positions. Be prepared to discuss specific ticketing systems and processes you've worked with, as this will demonstrate your knowledge and suitability for the role.
✨Demonstrate Attention to Detail
Since accuracy is crucial in ticketing, provide examples of how you've successfully managed ticket sales and inventory in previous roles. Discuss any strategies you used to ensure maximum sell-through percentages and how you handled discrepancies.
✨Stay Calm Under Pressure
The event ticketing environment can be fast-paced and stressful. Share experiences where you maintained composure during high-pressure situations, especially on event days. This will show that you're capable of handling the demands of the role.
✨Emphasize Team Collaboration
Talk about your experience working with promoters and event organizers. Highlight your ability to liaise effectively with different departments to meet ticketing requirements, showcasing your teamwork skills and commitment to delivering a best-in-class experience.
