Axonius in Greater London is looking for a Technical Support Engineer to serve as the primary contact and escalation lead, ensuring high-quality incident resolution and continuous process improvement. You will manage the full lifecycle of technical support tickets, follow-ups, and documentation in the case management system while authoring and maintaining knowledge bases and troubleshooting guides.
Axonius offers competitive compensation, 100% healthcare premium coverage, a flexible work
#J-18808-LjbffrSenior Technical Support Engineer — Python, APIs & Linux employer: Axonius
Axonius is an exceptional employer that prioritises the growth and well-being of its employees, offering competitive compensation and a comprehensive benefits package. With a strong commitment to fostering a diverse and inclusive work culture, team members are encouraged to collaborate and share knowledge, ensuring continuous professional development. Working remotely in the UK, you'll be part of a dynamic team dedicated to delivering outstanding technical support while enjoying the flexibility and work-life balance that comes with remote employment.
