Public Safety Engagement Lead, Executive Customer Engagement

Join Axon and be a Force for Good. At Axon, we’re on a mission to Protect Life. We’re explorers, pursuing society’s most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities and each other. Life at Axon is fast-paced, challenging and meaningful. Here, you’ll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter.

Role Overview

The Executive Engagement Officer supports Axon’s Global Executive Engagement function by coordinating, preparing, and executing executive-level engagement activities across international markets. Working under the direction of the Senior Vice President, Global Sales Programs & Partners, this role ensures that engagements with senior police, defence, and government leaders are well-prepared, professionally delivered, and effectively followed through. The role focuses on operational execution, stakeholder coordination, and internal alignment rather than setting strategy or owning executive relationships independently.

Key Contribution

As Axon’s portfolio and international footprint continue to expand, effective executive engagement requires discipline, consistency, and high-quality execution. In this role, you will support engagement activities that strengthen Axon’s relationships with senior public safety leaders and ensure continuity across meetings, events, and follow-up actions. Your work helps translate executive interactions into sustained engagement and supports the broader adoption of Axon’s ecosystem, including TASER, body-worn video, digital evidence, and cloud-based solutions.

Key Responsibilities

• Support the planning and execution of executive engagements with senior leaders across police, defence, and government agencies internationally.
• Prepare and coordinate briefing materials, background research, stakeholder profiles, and meeting documentation.
• Maintain accurate records of executive engagements, including stakeholder contacts, engagement history, and agreed next steps.
• Coordinate internally with regional sales leaders, consultants, and cross-functional teams to support engagement objectives.
• Assist with the organisation and delivery of executive roundtables, forums, and high-level meetings, including logistics, agendas, and participant coordination.
• Track engagement outcomes and actions, ensuring timely follow-up and internal visibility.
• Support the coordination and administration of external advisors and consultants in line with approved engagement plans.
• Represent Axon at selected meetings or events as delegated and accompanied, ensuring alignment with agreed messaging and objectives.
• Monitor relevant public safety, regulatory, and market developments to support engagement preparation and situational awareness.
• Contribute to internal reporting, summaries, and insights related to executive engagement activity.

Performance Measures

• Executive engagements are consistently well-prepared, documented, and followed through.
• Engagement records and stakeholder information are accurate and maintained.
• Internal stakeholders report effective coordination and communication.
• Executive roundtables and events are delivered professionally and to plan.
• Consultant and advisor coordination is timely, compliant, and aligned to priorities set by the Director, Global Executive Engagement.
• Engagement processes and templates are applied consistently.

Experience and Capabilities

• 5+ years’ experience in executive engagement support, government relations, program coordination, or senior stakeholder management.
• Experience working with police, defence, government, or public sector organisations is strongly preferred.
• Strong organisational and coordination skills, with the ability to manage multiple priorities.
• Clear, professional written and verbal communication skills, including preparation of briefing materials.
• High level of discretion and professionalism when working with senior leaders and sensitive information.
• Ability to operate effectively across regions, cultures, and time zones.
• Proactive, reliable, and detail-oriented working style.
• Proficiency in Microsoft Office and standard collaboration tools.
• Willingness to travel internationally as required, typically up to 40–50%.

Don’t meet every single requirement? That's ok. At Axon, we Aim Far. We think big with a long-term view because we want to reinvent the world to be a safer, better place. We are also committed to building diverse teams that reflect the communities we serve. Studies have shown that women and people of colour are less likely to apply to jobs unless they check every box in the job description. If you’re excited about this role and our mission to Protect Life but your experience doesn’t align perfectly with every qualification listed here, we encourage you to apply anyway. You may be just the right candidate for this or other roles.

Important Notes

The above job description is not intended as, nor should it be construed as, exhaustive of all duties, responsibilities, skills, efforts, or working conditions associated with this job. The job description may change or be supplemented at any time in accordance with business needs and conditions. Some roles may also require legal eligibility to work in a firearms environment. We collect personal information from applicants to evaluate candidates for employment. You may request access, deletion, or exercise other CCPA rights at axongreenhousesupport@axon.com or via our Axon Privacy Web Form. For more information, please see the Your California Privacy Rights section of our Applicant and Candidate Privacy Notice. Axon’s mission is to Protect Life and is committed to the well-being and safety of its employees as well as Axon’s impact on the environment. All Axon employees must be aware of and committed to the appropriate environmental, health, and safety regulations, policies, and procedures. Axon employees are empowered to report safety concerns as they arise and activities potentially impacting the environment. We are an equal opportunity employer that promotes justice, advances equity, values diversity and fosters inclusion. We’re committed to hiring the best talent — regardless of race, creed, colour, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, genetic information, veteran status, or any other characteristic protected by applicable laws, regulations and ordinances — and empowering all of our employees so they can do their best work. If you have a disability or special need that requires assistance or accommodation during the application or the recruiting process, please email recruitingops@axon.com. Please note that this email address is for accommodation purposes only. Axon will not respond to inquiries for other purposes. Phishing alert: Axon will never ask you to pay for any part of the hiring process, including training, equipment, or background checks. We do not make job offers via text message, WhatsApp, or instant messaging platforms without a formal interview process. All legitimate job openings are listed on our official careers page at https://www.axon.com/careers. If you receive a suspicious offer or outreach from an email address that is not @axon.com, or if you are asked for sensitive personal information (bank details, Social Security Number) prematurely, please ignore the message and report it to recruitingops@axon.com.