Manager, Customer Success - Commonwealth (Remote)

Manager, Customer Success - Commonwealth (Remote)

Full-Time 60000 - 80000 £ / year (est.) No working from home possible
Axon

At a Glance

  • Tasks: Lead a team to help public-sector agencies maximise value from Axon's ecosystem.
  • Company: Join Axon, a leader in public safety technology across the UK, Canada, and Australia.
  • Benefits: Enjoy remote work flexibility, competitive salary, and opportunities for professional growth.
  • Other info: Be part of a dynamic team focused on driving measurable success for clients.
  • Why this job: Make a real impact by coaching your team to be trusted advisors for our customers.
  • Qualifications: Experience in customer success management and strong leadership skills.

The predicted salary is between 60000 - 80000 £ per year.

Axon’s Commonwealth Customer Success team serves public-sector agencies across the UK, Canada, and Australia.

As Manager, Customer Success, you will lead a team of Customer Success Managers and Executives who help our largest customers maximise value from the full Axon ecosystem.

You are a people leader and strategic operator.

You coach your team to be trusted advisors – not ticket‑takers – and you ensure QBRs, success plans, and executive relationships drive measurable adoption, retention, and

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Manager, Customer Success - Commonwealth (Remote) employer: Axon

At Axon, we are dedicated to creating a collaborative and innovative work environment where every employee can thrive. Our London office fosters a culture of teamwork and mentorship, offering flexible hybrid working arrangements that enhance work-life balance. With competitive benefits, a commitment to diversity, and ample opportunities for career growth, Axon is an exceptional employer for those looking to make a meaningful impact in the field of safety and justice.

Axon

Contact Details:

Axon Recruitment Team

We think you need these skills to ace Manager, Customer Success - Commonwealth (Remote)

Leadership Skills
Coaching Skills
Strategic Thinking
Customer Relationship Management
Team Management
Value Maximisation
Performance Measurement