At a Glance
- Tasks: Lead product roadmap for alerts and presence, ensuring timely information for responders.
- Company: Join Axon, a mission-driven tech company focused on safety and justice.
- Benefits: Competitive salary, private health insurance, 30 days holiday, and career growth opportunities.
- Other info: Fully remote with a hybrid schedule; collaboration fuels innovation.
- Why this job: Shape the future of public safety technology and make a real impact.
- Qualifications: 6-8 years in product management with experience in real-time alerting systems.
The predicted salary is between 63000 - 77000 £ per year.
We’re explorers, pursuing society’s most critical safety and justice issues with our ecosystem of devices and cloud software. We connect with candor and care, seeking out diverse perspectives from our customers, communities and each other. We build technology that helps first responders, security teams, and communities act with speed, clarity, and confidence in the moments that matter most. Our Real-Time Operations (RTO) portfolio, anchored by the Fusus platform, is transforming how law enforcement, enterprise security, and international agencies detect, assess, and respond to threats. Fusus connects live video, alerts, sensors, and location data into a unified operating picture, accessible on any device. We're building intelligent, high-signal alerting and presence experiences that cut through noise and keep operators and responders locked into what matters most.
This spans alert generation from cameras, sensors, LPR, drones, and third-party sources, as well as the presence layer that tracks responder locations, unit status, and asset proximity. By making alerts smarter and presence data seamless, your work will help prevent harm, accelerate response, and directly advance Axon's mission to Protect Life.
Work Location: This role is based out of our London office and follows a hybrid schedule. We rely on in-person collaboration and ask that team members work onsite Tuesdays through Fridays, with the flexibility to work remotely on Mondays, unless there is an approved workplace accommodation. We believe that connection fuels innovation, and our in-office culture is designed to foster meaningful teamwork, mentorship, and shared success.
What You’ll Do
- Own the Alerts & Presence product roadmap, focused on delivering the right information at the right time to operators and responders.
- Define how alerts are generated, prioritized, routed, and resolved across video, sensors, LPR, drones, and third-party integrations.
- Build presence experiences that give operators real-time visibility into responder locations, unit status, and asset proximity.
- Design fast, intuitive workflows for monitoring incidents, triaging alerts, and coordinating response.
- Partner with engineering and design to ship responsive, low-latency, and reliable alerting and presence features across web and mobile.
- Engage global law enforcement and enterprise users to validate needs and test improvements.
- Align with other product teams to ensure alerts and presence data flow seamlessly across the platform.
- Use metrics and feedback to refine roadmap priorities - reducing alert fatigue, improving time-to-action, and increasing situational awareness.
- Support go-to-market, training, and rollout with cross-functional teams.
What Success Looks Like
- Operators and responders receive timely, high-signal alerts that drive faster, more confident decisions.
- Presence data gives commanders and dispatchers clear visibility into who is where - improving coordination and resource deployment.
- Adoption grows across customer segments with high daily use, strong retention, and positive field feedback.
- Every second saved contributes to safer outcomes for officers, teams, and the public.
What You Bring
- 6-8+ years of product management experience, including 3+ years working on real-time, event-driven, or alerting systems.
- Experience building products where speed, clarity, and reliability directly impact outcomes.
- Strong grasp of alerting frameworks, geolocation and presence systems, real-time data pipelines, and notification design.
- Familiarity with live video, sensor networks, LPR, drone telemetry, and IoT integrations.
- Track record of turning user insights into clear product direction and focused execution.
- Proven ability to lead cross-functional teams through roadmap, design, delivery, and iteration.
- Clear communicator who drives alignment, decisions, and measurable outcomes.
Why Axon
- Shape the future of public-private security collaboration, creating safer outcomes for communities and organizations.
- Join a mission-driven company with a history of innovation and impact.
- Work alongside passionate teams building technology that protects lives.
Benefits that Benefit You
- Competitive base salary and RSUs.
- Pension plan with matching contributions.
- Private health insurance and cash plans.
- 30 days paid holiday plus UK public holidays.
- Enhanced maternity and paternity leave.
- GymPass subscription.
- Life assurance and income protection.
- Career growth, learning support, and wellness resources.
Don’t meet every single requirement? We think big with a long-term view because we want to reinvent the world to be a safer, better place. We are also committed to building diverse teams that reflect the communities we serve.
Senior Product Operations Manager (Fully Remote) in London employer: Axon
At Axon, we are dedicated to creating a collaborative and innovative work environment where every employee can thrive. Our London office fosters a culture of teamwork and mentorship, offering flexible hybrid working arrangements that enhance work-life balance. With competitive benefits, a commitment to diversity, and ample opportunities for career growth, Axon is an exceptional employer for those looking to make a meaningful impact in the field of safety and justice.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Product Operations Manager (Fully Remote) in London
✨Join Product Management Meetups
Get involved in local product management meetups or workshops. These events are perfect for meeting industry folks, sharing ideas, and staying updated on trends. Plus, you never know who might be hiring—it's a fantastic way to make connections that could lead to a job at places like Axon!
✨Show Off Your Product Sense
Create case studies or mini-projects showcasing your product management skills, and share them on platforms like Medium or LinkedIn. This not only puts your skills on display but also boosts your visibility in the product community. Imagine how impressed the hiring team at Axon would be by your initiative!
✨Utilise Online Communities
Dive into online product management communities like Product Coalition or Mind the Product. Engage in discussions, ask questions, and share your insights. These platforms are goldmines for networking and finding hidden job opportunities—many companies often scout talent from within these circles.
✨Leverage Your University Network
If you’ve recently graduated or are still in uni, tap into your alumni network for connections in product management. Many universities have their own job boards and affinity resources to help graduates land roles. Don't forget to keep an eye out for job openings at Axon through your school's career services!
We think you need these skills to ace Senior Product Operations Manager (Fully Remote) in London
Some tips for your application 🫡
Show Off Your Product Passion:When applying for a product management role like Senior Product Operations Manager (Fully Remote), let your passion for developing products shine through in your cover letter. Share specific examples of products you've managed, how you solved user needs, and any successful outcomes you've achieved. This is your chance to showcase your understanding of the product lifecycle!
Highlight Your Cross-Functional Skills:Product management isn't just about understanding the product; it’s about collaborating with different teams! Make sure to emphasise your experience working with developers, designers, and marketers. Use your CV to showcase your ability to bridge gaps between these areas, and include relevant experiences that demonstrate your communication and leadership skills!
Include Your Metrics and Achievements:In a full-time product management application, data speaks volumes! Quantify your achievements wherever possible. Did you increase user retention by a certain percentage? Launch a product ahead of schedule? Include these metrics in your CV to paint a picture of your impact and effectiveness in previous roles.
Tailor Your CV to the Role:Make sure your CV is tailored for the Senior Product Operations Manager (Fully Remote) position at Axon. Use keywords from the job description and ensure your relevant experiences are front and centre. Highlight any certifications or relevant training you’ve completed that will make you stand out as a strong candidate for the role. And remember, we’re excited to see your application on our website!
How to prepare for a job interview at Axon
✨Understand the Product Life Cycle
As a product management candidate, we need to get our head around the complete product life cycle. Be prepared to discuss real-world examples of how you’ve managed product development from ideation to launch. Bring specific insights on tools like JIRA or Trello that can help streamline these processes.
✨Showcase Your Cross-Functional Skills
Product management is all about collaboration. We should be ready to highlight how we’ve worked across teams—think marketing, engineering, and design. Prepare to discuss scenarios where you had to mediate differing opinions and how you got everyone on board with a shared vision.
✨Prepare for Case Studies
In a full-time role, we can expect to encounter case study questions during our interviews. Practise solving hypothetical product problems on the spot, such as prioritising features for a new app or improving user engagement metrics. This will show our analytical thinking and decision-making skills.
✨Know Your Metrics
Let’s face it, numbers are our best friends in product management. We should prepare to discuss key performance indicators (KPIs) and how we've used analytics to inform product decisions. Dive into examples where data has driven our strategy for improvements or justified product changes.
