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For Companies At a Glance
- Tasks: Manage small business accounts and nurture client relationships for growth.
- Company: Well-established and growing business in Reigate with a supportive team.
- Benefits: Hybrid working, ongoing training, and clear career progression opportunities.
- Why this job: Step into a commercial role and make a real impact on client success.
- Qualifications: Experience in sales administration or customer service with strong communication skills.
- Other info: Enjoy a collaborative environment with a focus on professional development.
The predicted salary is between 28800 - 48000 £ per year.
I’m working exclusively on behalf of a well-established and growing business in the Reigate area to recruit a Desk-Based Account Manager. This is an exciting opportunity for someone currently working in Sales Administration, Internal Sales, or Account Support who’s ready to step into a more commercial, relationship-led role. Experience in an MSP environment is highly desirable.
The Role
- You’ll join a supportive sales team, managing a portfolio of small business accounts.
- The focus is on nurturing existing relationships, ensuring clients receive excellent service, and identifying opportunities for growth.
- Day-to-day responsibilities include:
- Managing and developing a portfolio of small but valued accounts.
- Building strong relationships and acting as the key point of contact for customers.
- Identifying new opportunities within your client base to increase engagement and revenue.
- Processing orders, producing quotes, and keeping CRM records up to date.
- Liaising closely with the wider sales and operations teams to deliver a seamless customer experience.
- Handling customer queries with professionalism and efficiency.
What We’re Looking For
- Experience in Sales Administration, Customer Service, Account Coordination, or Internal Sales.
- Excellent communication and relationship-building skills.
- Strong organisational ability and attention to detail.
- A proactive and commercial mindset, with a genuine interest in helping clients grow.
- Confidence working across CRM and Microsoft Office systems.
- MSP experience is highly desirable.
This role is ideal for someone who enjoys structure and organisation but also thrives on speaking to customers, building rapport, and spotting opportunities to add value.
Hybrid working: 3 days in the Reigate office, 2 days remote. A supportive, collaborative team environment. Ongoing training and clear career progression opportunities.
Desk Based Account Manager in Surrey employer: Axon Moore
Contact Detail:
Axon Moore Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Desk Based Account Manager in Surrey
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or even in person. Let them know you're on the hunt for a Desk-Based Account Manager role. You never know who might have a lead or can put in a good word for you!
✨Tip Number 2
Prepare for those interviews by researching the company and its culture. Understand their values and how they align with your own. This will help you show that you're not just a fit for the role, but also for the team!
✨Tip Number 3
Practice your pitch! Be ready to explain how your experience in Sales Administration or Internal Sales makes you the perfect candidate for this role. Highlight your relationship-building skills and how you can help clients grow.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to connect directly with us!
We think you need these skills to ace Desk Based Account Manager in Surrey
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your background in Sales Administration or Internal Sales, and don’t forget to showcase any MSP experience if you have it!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're excited about the Desk-Based Account Manager role and how your proactive mindset can help nurture client relationships and drive growth.
Showcase Your Communication Skills: Since this role is all about building relationships, make sure your written application demonstrates your excellent communication skills. Keep it clear, concise, and engaging – just like you would when speaking to a customer!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity with our supportive team!
How to prepare for a job interview at Axon Moore
✨Know Your Accounts
Before the interview, take some time to research the types of small business accounts you might be managing. Understand their needs and how your previous experience in Sales Administration or Internal Sales can help you nurture those relationships effectively.
✨Showcase Your Communication Skills
Since this role is all about building strong relationships, be prepared to demonstrate your excellent communication skills. Think of examples where you've successfully handled customer queries or built rapport with clients, and share those stories during the interview.
✨Highlight Your Organisational Skills
The Desk-Based Account Manager role requires strong organisational abilities. Bring up specific instances where your attention to detail has made a difference, whether it was keeping CRM records up to date or processing orders efficiently. This will show that you can handle the day-to-day responsibilities with ease.
✨Demonstrate a Proactive Mindset
Employers love candidates who take initiative. Prepare to discuss how you've identified opportunities for growth in past roles. Whether it was upselling to existing clients or finding new ways to engage customers, showing your proactive approach will set you apart from other candidates.
