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For Companies At a Glance
- Tasks: Support customers and turn their ideas into reality with a hands-on approach.
- Company: Join a thriving, family-run business with a collaborative culture.
- Benefits: Competitive salary, bonus scheme, 25 days holiday, and health benefits.
- Why this job: Make a real difference while learning and growing in a supportive team.
- Qualifications: Experience in customer service or sales support is a plus.
- Other info: Full training provided; dynamic role with excellent career development opportunities.
Salary: £28,750 + bonus
Contract: Full-time, permanent
Are you a people person who loves helping customers and getting stuck into the details? If so, this could be the perfect role for you. Axon Moore is working with a thriving, family-run business to find a Sales Support Specialist to join their bespoke products team. This is a hands-on role where no two days are the same. You’ll be supporting business customers, helping turn their ideas into reality, and working alongside a friendly, collaborative team that’s always ready to lend a hand. Full training is provided, so even if you haven’t worked with bespoke products before, you’ll be set up to succeed.
What You’ll Be Doing
- Helping customers over the phone and email, providing advice and support
- Building great relationships with B2B clients
- Producing quotes and processing bespoke orders using an ERP system
- Reading customer diagrams and translating them using CAD software
- Working with internal teams to solve any issues quickly and efficiently
- Sharing ideas to help improve processes and the customer experience
What We’re Looking For
- Experience in customer service or sales support (B2B is a bonus)
- Confident communicator, both written and verbal
- Organised and able to juggle multiple tasks without missing a beat
- Positive, proactive and willing to learn
- Someone who enjoys being part of a team but can work independently too
What’s in It for You
This business genuinely looks after its people and offers a great benefits package, including:
- Competitive salary plus bonus scheme
- Full training and ongoing development
- 25 days holiday plus 8 bank holidays
- Company pension
- Health and wellbeing benefits
- Cycle to work scheme
- Childcare vouchers
- On-site parking and excellent transport links
- Employee discounts and wellbeing initiatives
Why This Role Is Different
If you want a job where your work makes a real difference, where you are supported to learn and grow, and where you’ll be part of a friendly, collaborative team, this is the role for you.
Sales Support Specialist in Preston employer: Axon Moore
Contact Detail:
Axon Moore Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Support Specialist in Preston
✨Tip Number 1
Network like a pro! Reach out to people in your industry on LinkedIn or at local events. We all know that sometimes it’s not just what you know, but who you know that can help you land that Sales Support Specialist role.
✨Tip Number 2
Prepare for those interviews! Research the company and think about how your skills match their needs. We want you to shine when discussing how you can support their customers and improve processes.
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or family. We suggest focusing on your communication skills since being a confident communicator is key for this role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. We’re here to help you every step of the way, so let’s get you that job!
We think you need these skills to ace Sales Support Specialist in Preston
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in customer service or sales support. We want to see how your skills align with the role of Sales Support Specialist, so don’t be shy about showcasing your relevant achievements!
Show Off Your Communication Skills: Since this role involves a lot of interaction with customers, it’s crucial to demonstrate your written communication skills. Use clear, concise language in your application, and make sure to proofread for any typos or errors before hitting send!
Highlight Your Organisational Skills: Being organised is key in this role, so share examples of how you’ve successfully managed multiple tasks in the past. We love seeing candidates who can juggle responsibilities without missing a beat, so let us know how you do it!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and you’ll find all the information you need right there. Plus, we’re excited to see your application come through!
How to prepare for a job interview at Axon Moore
✨Know Your Stuff
Before the interview, make sure you understand the company and its bespoke products. Familiarise yourself with their services and think about how your experience in customer service or sales support can add value to their team.
✨Show Off Your People Skills
Since this role is all about helping customers and building relationships, be ready to share examples of how you've successfully communicated with clients in the past. Highlight your ability to juggle multiple tasks while keeping a positive attitude.
✨Be Ready to Problem-Solve
Prepare for questions that assess your problem-solving skills. Think of scenarios where you've had to resolve issues quickly and efficiently, especially in a team setting. This will show that you're proactive and can handle challenges.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the training process, team dynamics, or how they measure success in the role. This shows your genuine interest in the position and helps you determine if it’s the right fit for you.
