Service Coordinator
Middleton, M24 | £30,000–£32,000 | Hybrid Working
I'm currently recruiting for a Service Coordinator to join a friendly, close-knit business based in Middleton. The business prides itself on its people-focused culture and is looking for someone who can help keep its service team running smoothly.
There are two opportunities available: one permanent position and one 6-month fixed-term contract.
The Role
You'll play an important role in coordinating service engineers, managing customer enquiries and ensuring jobs are organised efficiently.
Your responsibilities will include:
- Coordinating and scheduling for service engineers.
- Managing customer enquiries and ensuring queries are dealt with promptly and professionally.
- Raising quotations, sales orders, service contracts and invoices.
- Coordinating equipment, parts and deliveries to ensure engineers have everything they need.
- Liaising with customers, suppliers, subcontractors and internal teams.
- Maintaining accurate records and updating the service management system.
- Supporting the wider team with day-to-day administration and helping manage workloads.
About You
We're looking for someone who is organised, proactive and confident managing a busy workload. You'll enjoy working with people, communicating with customers and keeping things running smoothly behind the scenes.
Ideally, you'll have:
- Experience in service coordination, scheduling, administration or a similar role.
- Strong organisational skills and the ability to prioritise competing tasks.
- Good Microsoft Office skills.
- Excellent communication and customer service skills.
- A positive, flexible approach and the ability to work well as part of a team.
- Experience within an engineering or technical environment would be beneficial, but isn't essential.
What's on Offer?
- Salary of £30,000–£32,000.
- Hybrid working, typically 2–3 days in the office, with flexibility.
- A welcoming, supportive and people-focused working environment.
- The opportunity to make a genuine difference within a busy service team.
- Both positions are available for an ASAP start. The permanent role offers a long-term opportunity, while the 6-month FTC will provide additional support to help the team manage its current workload.
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Service Coordinator in Middleton employer: Axon Moore
Axon Moore is an excellent employer, offering a dynamic work environment in the heart of Central Manchester. With a strong focus on employee growth and development, the company provides ample opportunities for professional advancement while fostering a collaborative and supportive culture. The hybrid working model enhances work-life balance, making it an attractive choice for those seeking meaningful and rewarding employment in a high-growth B2B firm.
