Axon Moore is seeking a Complaints & Customer Service Specialist in Manchester to manage complaints from receipt through to resolution. This hybrid role focuses on investigating customer cases, ensuring compliance with FCA regulations, and contributing to business improvements.
The ideal candidate will have complaints handling experience in an FCA-regulated environment, strong communication skills, and a proactive approach to problem-solving. The position offers a salary of £30,000 - £35,000 and a supportive team environment.
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