At a Glance
- Tasks: Manage and resolve customer complaints in a regulated environment.
- Company: Join Axon Moore, a leader in customer resolution.
- Benefits: Hybrid work model with a competitive salary of £30,000 to £35,000.
- Other info: Strong communication skills are key for success in this dynamic role.
- Why this job: Make a real difference by improving customer outcomes and ensuring compliance.
- Qualifications: Experience in complaints handling within FCA-regulated sectors is essential.
The predicted salary is between 30000 - 35000 £ per year.
Axon Moore is recruiting for a Customer Resolution Specialist in Greater Manchester.
This hybrid role focuses on managing complaints in a regulated environment, with a salary of £30,000 to £35,000.
Ideal candidates will have a track record in complaints handling within FCA-regulated sectors.
You will be responsible for resolving complaints, ensuring compliance with regulations, and improving outcomes for customers.
Strong written communication skills and interpersonal abilities are essential as you work to deliver effective solutions.
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We think you need these skills to ace Complaints Investigator (FCA Regulated) – Hybrid
Complaints Handling
Regulatory Compliance
Customer Resolution
Written Communication Skills
Interpersonal Skills
Problem-Solving Skills
Outcome Improvement
