At a Glance
- Tasks: Own the website user experience and drive digital improvements.
- Company: Fast-growing tech business in Warrington with an entrepreneurial spirit.
- Benefits: Competitive salary, autonomy, and opportunities for professional growth.
- Other info: Collaborate with talented teams and shape a core digital function.
- Why this job: Make a real impact on digital experiences in a dynamic environment.
- Qualifications: Strong UX knowledge and experience in conversion rate optimisation.
The predicted salary is between 40000 - 50000 £ per year.
Axon Moore is delighted to be partnering with a high‑growth, PE‑backed technology business based in Warrington as they continue to scale their digital capability. This is an entrepreneurial, fast‑moving environment where ideas are encouraged, ownership is real, and the opportunity to make an impact is huge.
Our long standing client are now seeking a Digital Experience Manager to take full ownership of how customers interact with the company’s website and digital journeys. This is a role with a clear remit: elevate the user experience, drive conversion, and champion a best‑in‑class digital product.
This is an ideal step‑up opportunity for someone who is hungry to impress, ready to take ownership, and excited by the chance to shape a core part of a growing tech business.
The Role
The Digital Experience Manager will be responsible for how the website looks, feels, and performs. You’ll work closely with Marketing, Creative and Development teams to ensure the digital experience is seamless, intuitive, and commercially effective. This is a hands‑on, insight‑driven role where you’ll own UX and CRO end‑to‑end.
- Own the full website user experience, ensuring journeys are intuitive, frictionless, and aligned to customer needs.
- Lead CRO activity including A/B testing, user testing, heatmaps, and behavioural analysis.
- Translate insights into clear recommendations that improve conversion and engagement.
- Work cross‑functionally with Dev, Marketing, Creative, Video, and Data teams to deliver digital improvements.
- Champion UX best practice across the business, educating teams and influencing decision‑making.
- Manage the backlog of website improvements and prioritise based on impact.
- Monitor performance metrics and report on key UX/CRO outcomes.
- Act as the internal voice of the customer, ensuring digital decisions are insight‑led.
About You
This role suits someone ambitious, proactive, and ready to step into ownership. You’ll thrive in a fast‑paced, entrepreneurial environment and enjoy working across multiple teams.
Essential
- Strong understanding of UX principles and customer journey optimisation.
- Experience running CRO activity (A/B tests, user testing, analytics tools).
- Ability to interpret data and turn insights into actionable improvements.
- Confident working cross‑functionally and influencing stakeholders.
- A self‑starter who wants to grow, impress, and take responsibility.
- An understanding of agentic commerce.
Desirable
- Ability to produce UX/UI designs or wireframes.
- Basic front‑end coding skills (HTML/CSS/JS).
- Experience in a tech‑led or product‑led environment.
Why This Role?
- A genuine step‑up opportunity with autonomy and visibility.
- A chance to shape a core digital function in a PE‑backed, scaling tech business.
- Close collaboration with talented teams across Product, Dev, Marketing, Creative, Video, and Data.
- A business that values initiative, creativity, and continuous improvement.
Digital Success Manager in Chester employer: Axon Moore
Join a dynamic and entrepreneurial technology business in Warrington, where your ideas are valued and you can truly make an impact. As a Digital Success Manager, you'll benefit from a collaborative work culture that encourages innovation and personal growth, with ample opportunities to shape the digital experience and drive meaningful change. Enjoy a competitive salary and the chance to work alongside talented professionals in a fast-paced environment that prioritises creativity and continuous improvement.
StudySmarter Expert Advice🤫
We think this is how you could land Digital Success Manager in Chester
✨Show Off Your Portfolio
In the world of UX/UI design, your portfolio speaks volumes! Make sure it's packed with your best work and showcases your process, not just the final product. We want to see how you tackle design challenges, so consider adding case studies that reflect your thought process and user-centric approach.
✨Get Involved in Design Communities
Jump into local or online design meetups and workshops! Places like UXPA or local design events can be goldmines for networking and learning. Plus, mingling with fellow designers can introduce you to potential job openings that might not be listed elsewhere.
✨Tailor Your Applications
When you find a role that excites you, like the one at Axon Moore for a Digital Success Manager, make your application count! Highlight specific projects and skills that directly relate to the job description. Hiring managers are looking for candidates who fit into their specific team, so show them you’re the one!
✨Leverage Social Media
Don't underestimate the power of social media in finding a UX/UI design job! Follow design leaders on platforms like Twitter or Instagram, share your work, and engage in conversations. It’s a great way to get noticed by recruiters and even catch wind of openings at companies like Axon Moore before they go live!
We think you need these skills to ace Digital Success Manager in Chester
Some tips for your application 🫡
Showcase Your Design Process:When you're applying for a UX/UI Design role like Digital Success Manager at Axon Moore, make sure to include examples that clearly highlight your design process. We want to see not just the final product but also the journey that led you there—wireframes, user personas, and iterations demonstrate your thought process and user-centric approach!
Tailor Your Portfolio:A tailor-made portfolio is crucial for a full-time design role! Curate your best projects that align with the kind of work Axon Moore does. We suggest including 3-5 case studies that showcase a variety of skills such as wireframing, prototyping, and user testing to really make your application pop.
Craft a Compelling Cover Letter:Your cover letter should not just be a summary of your CV. Use it to express why you’re excited about UX/UI Design and what draws you specifically to Axon Moore. Mention any relevant experience, tools you’re proficient in (like Sketch or Figma), and how you can contribute to their projects.
Highlight Collaboration Skills:In the world of UX/UI Design, teamwork is crucial. Make sure to highlight any past experiences where you worked in cross-functional teams. Illustrate how you communicated design decisions and listened to feedback, as this will resonate well with the culture at Axon Moore.
How to prepare for a job interview at Axon Moore
✨Show Off Your Portfolio
When you're gunning for a full-time UX/UI design role, your portfolio is your best friend! Make sure you've got a solid selection of your work, showcasing not just the final designs, but the process behind them—think wireframes, user flows, and any user research you've conducted. During the interview with Axon Moore, be prepared to discuss your design decisions and how they solve specific user problems.
✨Prepare for Design Challenges
Expect to face some practical design tasks during your interview. Axon Moore might ask you to tackle a quick design challenge or critique an existing interface. Brush up on your problem-solving skills and try to articulate your thought process as you work through these scenarios. Showing how you approach a design problem is just as important as the final output!
✨Know the Tools of the Trade
Familiarise yourself with the tools commonly used in the industry—figma, Adobe XD, or Sketch should be second nature to you. Be ready to discuss your preferred tools during the interview and how they've shaped your design process at previous positions. This knowledge could give you an edge at Axon Moore!
✨Show Passion for User Experience
In a full-time UX/UI design role, having a genuine passion for improving user interactions can set you apart. Be prepared to share instances when you went above and beyond to ensure a great user experience in your previous projects. This will demonstrate that you’re not just a designer, but a user advocate, which is exactly what Axon Moore is looking for.
