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For Companies At a Glance
- Tasks: Lead IT support, manage systems, and drive tech improvements across a dynamic organisation.
- Company: Join a fast-paced global business where IT is key to success.
- Benefits: Enjoy competitive salary, lots of perks, and opportunities for growth.
- Why this job: Make a real impact on team experiences and innovate in a collaborative environment.
- Qualifications: Experience in IT support, strong knowledge of Windows OS, and great communication skills required.
- Other info: Full UK driving licence needed for travel to various sites.
The predicted salary is between 28000 - 36000 £ per year.
Job Description
- Be the first point of contact for all IT and system-related queries across UK and North American teams
- Lead or support a wide range of IT projects—from infrastructure upgrades to system enhancements
- Resolve technical issues quickly and effectively, escalating when necessary
- Maintain and troubleshoot PCs, laptops, servers, printers, and network devices
- Monitor and support core systems like firewalls, antivirus, VPNs, and endpoint protection
- Track, maintain, and optimise IT assets throughout their lifecycle
- Identify opportunities to enhance system performance, reliability, and security
- Provide onboarding and training for new team members using key systems
- Maintain clear, up-to-date documentation and knowledge base content
- Collaborate with suppliers and external IT providers to ensure high-quality service delivery
- Support multiple departments with process improvements and smarter system use
What You’ll Bring
- Proven experience in IT support, systems coordination, or a similar technical role
- Strong working knowledge of Windows OS, Microsoft 365, and core desktop applications
- Confident handling of network infrastructure—routers, switches, firewalls, VPNs
- Understanding of cybersecurity tools and practices, including antivirus and endpoint protection
- Familiarity with ERP and CRM systems (experience is a big plus!)
- Great communicator who can explain tech in simple terms and deliver excellent service
- Detail-focused, organised, and comfortable managing multiple tasks at once
- Analytical mindset—you don’t just react to problems, you anticipate and prevent them
- Full UK driving licence (travel to UK sites will be required)
Why This Role?
- You’ll play a critical part in the success of a modern, growing business
- Your work will impact every team member’s day-to-day experience
- You’ll gain exposure to a wide range of technologies, systems, and projects
- You’ll be empowered to proactively improve processes and suggest innovations
- You’ll work with a collaborative, motivated team that values your input and expertise
Ready to Take the Lead in IT?This is more than a support role—it’s an opportunity to influence the future of IT in a global business. If you're proactive, technically sharp, and thrive on helping others succeed through great systems and support, then we want to hear from you.To apply, get in touch NOW! Please send you current CV to with your notice period and salary expectation or call me for a confidential conversation on
IT and Systems Coordinator employer: Axon Moore Group Ltd
Contact Detail:
Axon Moore Group Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT and Systems Coordinator
✨Tip Number 1
Familiarise yourself with the specific technologies mentioned in the job description, such as Windows OS, Microsoft 365, and network infrastructure. Being able to discuss your hands-on experience with these tools during the interview will demonstrate your readiness for the role.
✨Tip Number 2
Prepare examples of past projects where you improved IT processes or resolved technical issues. Highlighting your proactive approach and problem-solving skills will show that you can contribute positively to our team.
✨Tip Number 3
Research common cybersecurity practices and tools, as this role involves maintaining security systems. Being knowledgeable about current trends in cybersecurity will help you stand out as a candidate who is not only technically skilled but also aware of industry standards.
✨Tip Number 4
Practice explaining complex technical concepts in simple terms. As a great communicator, you'll need to convey information effectively to non-technical team members, so showcasing this skill during your interview will be crucial.
We think you need these skills to ace IT and Systems Coordinator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in IT support and systems coordination. Emphasise your knowledge of Windows OS, Microsoft 365, and any experience with network infrastructure and cybersecurity tools.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for technology and your ability to drive innovation. Mention specific projects or experiences where you improved processes or resolved technical issues effectively.
Showcase Communication Skills: Since the role requires explaining tech concepts in simple terms, provide examples in your application of how you've successfully communicated complex information to non-technical colleagues or clients.
Highlight Problem-Solving Abilities: Include instances where you've anticipated and prevented technical issues. This will demonstrate your analytical mindset and proactive approach, which are key for this position.
How to prepare for a job interview at Axon Moore Group Ltd
✨Showcase Your Technical Skills
Be prepared to discuss your experience with Windows OS, Microsoft 365, and network infrastructure. Highlight specific projects where you successfully resolved technical issues or improved system performance.
✨Communicate Clearly
As a great communicator, you should be able to explain complex technical concepts in simple terms. Practice articulating your thoughts on IT topics so that even non-technical interviewers can understand your expertise.
✨Demonstrate Problem-Solving Abilities
Prepare examples of how you've anticipated and prevented IT issues in the past. Discuss your analytical mindset and how it has helped you streamline processes or enhance system security.
✨Research the Company and Its Tech Needs
Familiarise yourself with the company's current systems and any recent tech developments. This will allow you to tailor your responses and show how your skills can directly benefit their operations.
