Job Description IT ManagerBlackburn | Circa £65,000 basic + Excellent Benefits | Full-Time | Permanent | On-SiteAre you ready to.........Our client is a successful and growing consumer products business with a recognised brand portfolio, a complex technology estate and ambitious growth plans. Operating across manufacturing, distribution and ecommerce, they combine the stability of an established organisation with the pace and agility of an entrepreneurial business.Due to continued investment in systems, applications and digital transformation, they are looking for an IT Manager to take ownership of day-to-day IT operations while coordinating a wide range of business-critical projects, system enhancements and technology initiatives.The Role This is more than a traditional IT Manager position. You'll be responsible for ensuring reliable IT operations while acting as the central point of coordination for systems, applications and change initiatives across the business. Working closely with stakeholders across manufacturing, warehousing, supply chain, finance, ecommerce and commercial teams, you'll manage priorities, oversee delivery and ensure technology solutions support both operational excellence and business growth. You'll work across a diverse application landscape including SAP, WMS, CRM, ecommerce platforms and Microsoft 365, balancing service stability with a constant pipeline of enhancements, integrations and transformation projects.Lead day-to-day IT operations, service delivery and support. Manage service desk performance, incidents, escalations and problem resolution. Oversee Microsoft 365, networks, user devices, access management and operational security. Maintain visibility of priorities, risks, dependencies and delivery progress. Drive continuous improvement across systems, services and user experience. Exciting Projects You'll Support CRM implementation Digital transformation initiatives SAP optimisation and enhancements Systems integration across manufacturing, supply chain and commercial operations Experience leading IT Operations, Service Delivery, Applications Support or Systems Management functions. Background within FMCG, manufacturing, logistics, distribution, retail or similar operational environments. Knowledge of ERP, WMS, CRM or other enterprise applications. Strong project coordination, change management and stakeholder engagement skills. Salary basic circa £65,000 doe (thismay be slightly flexible for the perfect candidate) ~ Staff discount ~25 days holiday plus 8 Bank Holidays plus your birthday off every year ~ Working Monday to Friday 9am to 5:30pm ~4% employer pension contribution You'll enjoy significant autonomy, exposure to a broad range of systems and projects, and the chance to make a visible impact within a fast-moving, ambitious organisation.
