At a Glance
- Tasks: Own customer cases and collaborate with the tech team to resolve issues.
- Company: Axle Energy, a dog-friendly and inclusive energy tech company in London.
- Benefits: Part-time contract with hybrid work options and a supportive culture.
- Why this job: Make a real difference by improving customer experiences and product quality.
- Qualifications: Personable attitude and problem-solving skills are essential.
The predicted salary is between 12 - 15 £ per hour.
Axle Energy in London is seeking a personable customer support champion for a 3-month part-time contract.
You will own complex or high-priority customer cases and work closely with the tech team to resolve issues.
You\'ll maintain and expand internal playbooks and knowledge resources, and identify recurring problems to feed product improvements.
Hybrid work with 2–3 days in the Old Street office; dog-friendly and inclusive culture.
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Hybrid Customer Support Champion — Energy Tech employer: Axle Energy
At Axle Energy, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration. Our commitment to employee growth is evident through meaningful equity opportunities and a flat organisational structure that promotes equitable pay. Located in the vibrant area of Farringdon, our dog-friendly office supports a hybrid working model, allowing you to balance professional and personal life while contributing to the vital mission of transforming energy markets.
