Axle Energy is seeking a personable customer support champion for a 6-month part-time contract. You will own complex customer cases, work with the tech team to resolve pain points, and help maintain internal playbooks and knowledge resources.
You’ll identify recurring issues and provide insights to improve the product, while thriving in a collaborative, empathetic environment that values initiative.
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Customer Support & Solutions Champion (Part-Time) employer: Axle Careers
At Axle Energy, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration. Our team enjoys competitive compensation, including meaningful equity opportunities, and benefits such as enhanced parental leave and bi-annual retreats to strengthen connections. Located in Farringdon, our dog-friendly office promotes a hybrid working environment, allowing employees to thrive while contributing to the vital mission of transforming energy markets for a sustainable future.
