Global Markets Performance Lead, Claims Shared Services in London

Global Markets Performance Lead, Claims Shared Services in London

London Full-Time 66150 - 80850 £ / year (est.) No working from home possible
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At a Glance

  • Tasks: Lead the design and execution of claims reporting and transform data into actionable insights.
  • Company: Join AXIS Capital, a trusted global provider of specialty insurance and reinsurance.
  • Benefits: Inclusive culture, competitive salary, and opportunities for professional growth.
  • Other info: Collaborate with diverse teams and enhance your career in a supportive atmosphere.
  • Why this job: Make a real impact in a dynamic environment with a focus on innovation.
  • Qualifications: Experience in data analysis and strong communication skills required.

The predicted salary is between 66150 - 80850 £ per year.

This is your opportunity to join AXIS Capital - a trusted global provider of specialty lines insurance and reinsurance.

We stand apart for our outstanding client service, intelligent risk taking and superior risk adjusted returns for our shareholders.

We also proudly maintain an entrepreneurial, disciplined and ethical corporate culture.

As a member of AXIS, you join a team that is among the best in the industry.

At AXIS, we believe that we are only as strong as our people.

We strive to create an inclusive and welcoming culture where employees of all backgrounds and from all walks of life feel comfortable and empowered to be themselves.

This means that we bring our whole selves to work.

All qualified applicants will receive consideration for employment without regard to any protected characteristic, including age, color, disability, ethnicity, gender identity, marital status, national origin, pregnancy, race, religion, sex, sexual orientation, veteran status, or any basis prohibited by the laws that govern its operations.

  • Global Markets Claims Performance Lead - Claims Shared Services
  • Specific Responsibilities
  • Global Markets Performance Reporting & Strategy Lead the design and execution of Global Markets Claims MI & reporting aligned to enterprise standards and governance frameworks
  • Develop and prioritise reporting strategies that transform raw claims data into actionable intelligence for Global Markets Claims leadership
  • Align Global Markets reporting outputs with enterprise MI frameworks, ensuring consistency while meeting market-specific needs
  • Support the Global Head of MI in delivering a unified global claims performance narrative
  • Executive Influence and Decision Support (Global Markets Focus)
  • Translate complex London Market claims datasets into concise, decision-ready insights for senior Global Markets stakeholders
  • Provide forward-looking analysis including claims trends, thematic insights and emerging risk indicators
  • Deliver performance commentary aligned to portfolio management, underwriting cycles and reserving insights
  • Support senior leadership forums with Global Markets-specific insights and performance narratives
  • London Market & Regulatory Reporting Excellence
  • Ensure accurate, timely and controlled reporting across Lloyd's and London Market platforms (including CRS, Insights Hub, ECF2, IMR, IRIS, DOCOsoft and related systems)

• Deliver regulatory and market reporting including

  • Lloyd's data calls and performance returns
  • Market benchmarking and peer analysis
  • Compliance and audit-related reporting outputs
  • Partner with Compliance and QA functions in London and across the Enterprise to ensure adherence to regulatory expectations and audit readiness
  • Support remediation and continuous improvement of market-facing reporting outputs and data quality issues
  • Governance, Data Quality and Control
  • Ensure KPI definitions, data consistency and version control align with global frameworks
  • Establish robust oversight of data quality, with clear ownership and escalation paths
  • Work closely with Data & Analytics to improve data mapping, structure and usability across Global Markets claims datasets
  • Performance Insight, Analysis and Continuous Improvement
  • Develop and maintain KPI frameworks specific to Global Markets Claims performance
  • Conduct deep-dive analysis into claims trends, large losses and portfolio segments to identify root causes and improvement opportunities
  • Integrate claims data with underwriting and portfolio metrics to support cycle management and strategic decision-making
  • Drive continuous improvement initiatives to enhance operational efficiency and reporting effectiveness
  • Transformation and Reporting Innovation
  • Partner with Data & Analytics to enhance reporting capabilities, automation and visualization
  • Leverage Power BI and other tools to deliver intuitive, user-centric dashboards and insights
  • Support ongoing data transformation initiatives impacting Global Markets claims reporting
  • Ensure reporting solutions are scalable, sustainable and aligned to enterprise architecture
  • Stakeholder Collaboration and Capability Development
  • Collaborate cross-functionally with Claims, Compliance, Legal, Actuarial and Operations teams
  • Act as a key interface between Global Markets Claims and enterprise MI & Insights
  • Design and deliver training and communication to improve stakeholder understanding and use of MI outputs
  • Support Claims Shared Services initiatives to enhance service delivery and reporting maturity
  • Key Global Markets Reporting Responsibilities
  • Global Markets claims performance MI & Insights (weekly, monthly and quarterly)
  • Lloyd's and London Market reporting (CRS, Insights as required Hub, market data submissions)
  • Large loss, complex claim and event-driven repor
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Global Markets Performance Lead, Claims Shared Services in London employer: axiscapital

At AXIS Capital, we pride ourselves on being an exceptional employer, offering a dynamic work environment that fosters inclusivity and personal growth. As a Global Markets Performance Lead, you will be part of a collaborative team dedicated to delivering outstanding client service while enjoying access to comprehensive training and development opportunities. Our entrepreneurial culture encourages innovative thinking and empowers employees to bring their authentic selves to work, making AXIS a truly rewarding place to build your career.

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Contact Details:

axiscapital Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Global Markets Performance Lead, Claims Shared Services in London

Tap into Campus Networks

If you're still in uni, don’t forget to engage with your campus's career services and attend finance-related events. Banks often do presentations and recruitment drives on campus, so put yourself out there and make use of these opportunities to show off your passion for the field.

Get Certified

Consider pursuing relevant certifications like the CFA or ACCA while you’re job hunting. They not only beef up your CV but also connect you with professional bodies which can lead to networking opportunities and even job openings in banking and financial services.

Connect on Professional Platforms

Join finance-focused groups on platforms like LinkedIn and engage in discussions. This can really help you stand out from the crowd, allowing potential employers to see your knowledge and interest in industry trends. Plus, you might stumble upon job postings shared exclusively within the group.

Apply Directly and Be Proactive

Don’t shy away from reaching out directly to firms like axiscapital. Use their websites and apply through them, but also consider following up with a polite email to express your enthusiasm. Being proactive can make a huge difference in getting noticed in the competitive financial services sector.

We think you need these skills to ace Global Markets Performance Lead, Claims Shared Services in London

Communication Skills
Problem-Solving Skills
Adaptability
Flexibility
Organizational Skills
Compassion
Teamwork

Some tips for your application 🫡

Show Off Your Numbers!:In the banking and financial services world, quantifiable achievements are key. Make sure your CV highlights your grades in relevant subjects, any financial certifications you hold, and specific projects where you've delivered measurable results. Employers love to see how your skills translate into real-world success.

Tailor Your Cover Letter to the Role:When applying for a full-time position, your cover letter should make a direct connection between your experience and the job description. Don't just state your enthusiasm for finance—dive into how your background in banking or financial analysis sets you apart. Let your passion shine through while being specific about what you can bring to axiscapital.

Include Relevant Financial Software Experience:If you've worked with financial modelling tools or software like Excel, SAP, or specific analytical tools during your studies or internships, bring that up! Highlighting your proficiency can really make your application pop and show you're ready to hit the ground running in a full-time role.

Research and Reflect:Before hitting that 'apply' button on axiscapital's website, do a little digging. Look up their recent projects, values, and culture. Reflecting their ethos in your application can make a huge difference and show you’re genuinely interested in being part of the team!

How to prepare for a job interview at axiscapital

Brush Up on Financial Analysis Skills

Make sure you're well-versed in financial concepts and analytical techniques relevant to banking and financial services. Get comfortable with tools like Excel for modelling or financial forecasting, as technical questions in this area are common during interviews with axiscapital.

Prepare for Case Studies

Expect to tackle case studies that demonstrate your problem-solving skills in real-world banking scenarios. Familiarise yourself with the types of problems you might face—think risk assessments or investment evaluations—and be ready to articulate your thought process clearly.

Show Your Passion for Finance

Since this is a full-time position, employers at axiscapital will be keen to see your genuine interest in finance. Be prepared to discuss recent industry trends or news articles that excite you, showcasing your enthusiasm and engagement with the field.

Network with Industry Professionals

Before your interview, reach out to current or former axiscapital employees on platforms like LinkedIn. They'll offer unique insights into the company's culture and the interview process, which can give us a delightful edge in showcasing a good fit for the team.