Trainee Claims Analyst

This is your opportunity to join AXIS Capital – a trusted global provider of specialty lines insurance and reinsurance. We stand apart for our outstanding client service, intelligent risk taking and superior risk adjusted returns for our shareholders. We also proudly maintain an entrepreneurial, disciplined and ethical corporate culture. As a member of AXIS, you join a team that is among the best in the industry.

At AXIS, we believe that we are only as strong as our people. We strive to create an inclusive and welcoming culture where employees of all backgrounds and from all walks of life feel comfortable and empowered to be themselves. This means that we bring our whole selves to work.

All qualified applicants will receive consideration for employment without regard to race, color, religion or creed, sex, pregnancy, sexual orientation, gender identity or expression, national origin or ancestry, citizenship, physical or mental disability, age, marital status, civil union status, family or parental status, or any other characteristic protected by law. Accommodation is available upon request for candidates taking part in the selection process.

This role contributes to AXIS’ collective success through maintaining and promoting a market leading claims service to support clients’ complex risks and challenges and in so doing to support the retention and acquisition of business.

What will you do in this role?

• Handle under the supervision of senior claims handlers General Liability (GL) and Medical Malpractice (Med Mal) claims allocated to you as well as claims for other liability classes, for a wide variety of commercial clients written in the International Professional Lines Division, reporting into the PI & Liability Claims Manager.
• Facilitate and support the management of new claims notifications for the above lines, including managing notifications via the Claims Portal and ECF (for Lloyd’s Syndicate as well as IUA and company claims).
• Triage new notifications to the relevant GL and Med Mal claims handlers and appoint Loss Adjusters, TPAs and lawyers where required.
• Liaise with the Claims Operations team to set up new notifications on the relevant claim platforms and generate loss runs and claims experiences for brokers and underwriters.
• Work closely with TPA service providers, external legal advisors, market leaders and brokers ensuring a premier claims service to clients is maintained.
• Engage with other stakeholders, including claims operations, underwriters, actuaries and Internal Audit in relation to claims information, MI and other projects to elevate claims performance.

What you need to have:

• Educated to at least A level.
• Excellent written and verbal communication skills.
• Be numerate, analytical/solution focused and able to work to a deadline.
• Excellent interpersonal skills with the ability to build effective relationships.
• Ability to multi-task and manage conflicting priorities to tight timelines.
• Ability to prioritise and organise workload.
• Be accurate with good attention to detail.
• Be ready to assume additional responsibilities.
• Be a team player, keen to assist and support colleagues.
• Having previously worked in a syndicate, company or a broker is an advantage but not essential.
• Experience with Excel, Word and PowerPoint.

At AXIS, we recognise that in order to be an industry leader, we need the dedication and accomplishments of our people, which is why we offer comprehensive benefits, competitive compensation, attractive work-life perks and incentivise exceptional performance.

Corporate links and learning resources are available to support ongoing development.

Our Values

• We deliver on our promises
• We never compromise our integrity
• We are passionate
• We are dynamic

Career Development

Growth is our goal. Not just for the business, but for our people too. We offer a variety of training opportunities that can help push your career to the next level.

Your Career Learning

AXIS is a culture of continuous learning. Always sharpening our knowledge to stay ahead of the curve.

Internal Mobility

A future at AXIS is driven by new challenges. We give you the chance to take hold of them and see where your career takes you.

Corporate Citizenship and ESG

Central to our Corporate Citizenship initiative is building and strengthening organizational and societal resilience, while delivering long-term value to our colleagues, shareholders, customers and other stakeholders. Our program focuses on: Diversity, Equity, Inclusion; Philanthropy.

Awards and Recognition

We’re honoured when leading industry organizations recognise our customer-centric approach to providing innovative solutions to today’s complex risks.