Sr. Associate, Benefits

Location: United Kingdom

Work Model: Hybrid — 3 days per week in the office

Department: Global Benefits

Job Type: Full‑time

About the Team

Our Global Benefits team supports employees across a broad international footprint, including the US, Canada, Bermuda, the UK, Ireland, Switzerland, Belgium, Greece, and additional EMEA and APAC locations. We strive to deliver a consistent and high‑quality benefits and wellbeing experience by combining operational rigor, digital innovation, data‑driven insights, and strong partnerships with local HR teams and external vendors. This Associate role will play a key part in our global model, with a primary focus on EMEA support.

How does this role contribute to our collective success?

As a Senior Benefits Associate, you will play a critical role in ensuring our international benefits programs operate effectively, compliantly, and in alignment with our long‑term strategy. Beyond managing core operational processes, you will act as a regional SME, providing guidance to partners, supporting renewal cycles, contributing to plan design discussions, and identifying opportunities to enhance our benefits framework. Your work strengthens the employee experience across our markets and advances our forward‑thinking, digitally enabled benefits strategy.

What will you be doing in this role?

• Managing end‑to‑end benefit lifecycle activities, including onboarding, offboarding, and employee changes, with an understanding of regional requirements.
• Supporting and enhancing pension administration, ensuring compliance while advising on plan improvements and monitoring contribution accuracy.
• Maintaining and validating benefits and leave‑related data across systems and vendor platforms, with strong data stewardship and problem‑solving skills.
• Coordinating and overseeing leave administration activities, including handling complex cases, documentation, escalations, and cross‑functional alignment.
• Owning the processing, reconciliation, and review of benefits invoices, and partnering with Finance to improve accuracy and predictability.
• Leading the coordination of wellbeing sessions and activities for the region, including scheduling, logistics, vendor management, and communications.
• Analyzing data to produce insights, dashboards, and trends that inform decision making, strategy development, and regional leadership reporting.
• Supporting compliance activities, documentation updates, vendor governance, and audit readiness across multiple countries.
• Responding to employee and HR partner inquiries and providing expert‑level guidance with a focus on accuracy, clarity, and empathy.
• Driving process improvements by applying a digital, operational excellence, and continuous‑improvement mindset to enhance tools, workflows, and employee experience.
• Contributing to annual benefits renewals, supporting plan evaluation, benchmarking, and vendor discussions, and helping shape recommendations.
• Participating in plan design conversations, sharing regional perspectives, market trends, and employee insights to strengthen global consistency and competitiveness.

You may also be required to take on additional duties, responsibilities, and activities appropriate to the nature of this role.

What we’re looking for from you:

• Demonstrated expertise in benefits, HR operations, or related disciplines, with the ability to independently navigate practices across multiple markets, particularly in Europe.
• Strong operational rigor, consistently applying accuracy, organization, and attention to detail to processes, documentation, and vendor interactions.
• Comfort and proficiency in working with digital tools, spreadsheets, dashboards, and other platforms to support record‑keeping, reporting, and insights generation.
• Clear, professional communication with employees, internal HR partners, and external vendors across geographies and time zones, including comfort advising as a regional SME.
• Strong planning and coordination skills, capable of independently managing logistics, communications, and stakeholder interactions for both benefits and wellbeing initiatives.
• A digital and process‑improvement mindset, with the ability to identify inefficiencies, recommend solutions, and help drive transformation in benefits delivery.
• A high degree of autonomy and sound judgment, with the ability to manage multiple priorities across countries with varying requirements.
• Adaptability and problem‑solving capability, particularly in situations requiring interpretation, clarification, and navigation of ambiguous processes.
• Effective collaboration with cross‑functional partners, fostering partnerships with HR, Finance, Payroll, Legal, Risk, and vendor teams to ensure strong end‑to‑end delivery.
• Comfort assisting with plan design, renewals, vendor evaluations, and broader benefits strategy in partnership with senior leaders.

Role factors:

In this role, you will typically be required to:

• Be in the office 3 days per week.
• Periodically join international calls across time zones.

What we offer:

You will be eligible for a comprehensive and competitive benefits package which includes medical plans for you and your family, health and wellness programs, retirement plans, tuition reimbursement, paid annual leave, and much more. In addition, you will be offered competitive target incentive compensation, with awards based on overall corporate and individual performance.