At a Glance
- Tasks: Assist the Claims team with third-party compliance and performance oversight.
- Company: Join AXIS Capital, a global leader in specialty insurance and reinsurance.
- Benefits: Enjoy competitive pay, health plans, tuition reimbursement, and flexible work options.
- Other info: Collaborative culture with opportunities for personal and professional growth.
- Why this job: Make a real impact in a supportive and inclusive environment.
- Qualifications: Experience in delegated claims and strong customer focus preferred.
The predicted salary is between 30000 - 40000 £ per year.
This is your opportunity to join AXIS Capital – a trusted global provider of specialty lines insurance and reinsurance. We stand apart for our outstanding client service, intelligent risk taking and superior risk adjusted returns for our shareholders. We also proudly maintain an entrepreneurial, disciplined and ethical corporate culture. As a member of AXIS, you join a team that is among the best in the industry.
At AXIS, we believe that we are only as strong as our people. We strive to create an inclusive and welcoming culture where employees of all backgrounds and from all walks of life feel comfortable and empowered to be themselves. This means that we bring our whole selves to work. All qualified applicants will receive consideration for employment without regard to any protected characteristic, including age, color, disability, ethnicity, gender identity, marital status, national origin, pregnancy, race, religion, sex, sexual orientation, veteran status, or any basis prohibited by the laws that govern its operations.
How does this role contribute to our collective success? AXIS has a regulatory obligation to ensure that third party companies comply with minimum standards for the handling of claims where there is a Delegated Claims Authority (DCA). The role is to assist the Claims team to fulfil this obligation.
What will you do in this role?
- Onboarding and completion of third-party due diligence
- Creation of DCA Contracts
- Review, analysis and reporting of third-party performance
- Co-ordination of third-party audit scheduling
- Issuance and tracking to closure of audit recommendations
- Production and analysis of information required for internal governance meetings
- Input, maintain and monitor the DCA Register and records in other IT platforms
- Prepare and update third party contracts and schedules for Third Party Administrators (TPAs) and Coverholders
- Third-party performance oversight monitoring
- Oversight of loss funds
- Liaison with necessary key stakeholders
You may also be required to take on additional duties, responsibilities and activities appropriate to the nature of this role.
About You: We encourage you to bring your own experience and expertise to the table, so while there are some qualifications and experiences we need you to have, we are open to discussing how your individual knowledge might lend itself to fulfilling this role and help us achieve our goals.
What you need to have:
- Progress towards CII qualifications an advantage but not essential
- Previous experience within delegated claims
- Strong customer focus with a commitment to fair outcomes
What we prefer you to have:
- Ability to work to a high standard of accuracy with strong attention to detail
- High quality written and verbal communication skills
- Conscientious and able to work independently towards pre-defined deadlines
- Takes ownership for completing responsibilities in a timely manner
- Collaborative team player who recognises the importance of strong partnerships
- Builds positive working relationships within internal stakeholders and third parties
- Outcome-focused and prioritizes meeting defined business goals and objectives
- Strong problem-solving skills and driven to find creative solutions to business challenges
- Inquisitive and naturally keen to understand and address the root causes of issues
- Demonstrates good judgment including appropriate escalation of items that require management attention
- At ease with management reporting and data systems from timely and accurate input to seeking methods to analyse, review meaning and relevance
- Experienced with Microsoft Excel, Word, PowerPoint and Outlook
Role Factors: In this role, you will typically be required to be in the office 3 days per week.
What we offer: You will be eligible for a comprehensive and competitive benefits package which includes medical plans for you and your family, health and wellness programs, retirement plans, tuition reimbursement, paid annual leave, and much more.
This posting is for an existing vacancy.
Delegated Claims Technician in London employer: Axis
At AXIS Capital, we pride ourselves on being a leading global provider of specialty lines insurance and reinsurance, fostering an inclusive and empowering work environment. Our commitment to employee growth is reflected in our comprehensive benefits package, which includes health and wellness programs, tuition reimbursement, and a culture that values collaboration and ethical practices. Join us in our London office, where you will be part of a dynamic team dedicated to delivering exceptional client service and achieving meaningful outcomes.
StudySmarter Expert Advice🤫
We think this is how you could land Delegated Claims Technician in London
✨Dive Into Industry Networking Events
Get your foot in the door by attending insurance industry events and conferences. Not only will you learn about the latest trends, but you'll also meet potential employers and industry peers. Check out local chapters of professional bodies like the Chartered Insurance Institute for valuable meetups.
✨Use LinkedIn to Your Advantage
Don’t underestimate the power of LinkedIn in the insurance world. Engage with industry content, join relevant groups, and connect with professionals at companies you admire (like Axis). A thoughtful message explaining your interest can really make a difference!
✨Look Out for Graduate Schemes
Many firms in insurance have structured graduate programmes. Keep an eye on application windows and utilise your university's career services for insider tips. These schemes are designed to develop talent and often lead to permanent roles after your initial training.
✨Leverage Your Current Connections
Got friends or family in the industry? Now’s the time to reach out! Personal referrals can give you a head start, so let them know you're on the lookout for full-time opportunities at places like Axis. Don’t shy away from asking for a coffee chat; you never know what doors it might open!
We think you need these skills to ace Delegated Claims Technician in London
Some tips for your application 🫡
Highlight Your Analytical Skills:In insurance, we love a candidate who can crunch numbers and analyse data effectively. When crafting your CV, make sure to showcase any relevant coursework or experiences that highlight your analytical abilities, especially if you’ve tackled risk assessment or financial modelling.
Showcase Industry Knowledge:Don’t be shy about your knowledge of the insurance sector! We want to see that you've done your homework on current trends, regulations, and challenges in the industry. Mention any relevant projects or studies you’ve completed that demonstrate your understanding of the field in your cover letter.
Craft a Compelling Cover Letter:Your cover letter should tell us why you’re passionate about insurance. Share any personal experiences or what drew you into this profession. We’re looking for enthusiasm and a clear motivation for why you want to be part of our team at Axis.
Tailor Your CV for the Role:Don't just send a generic CV! Focus on tailoring it specifically for the insurance role at Axis. Highlight relevant skills such as risk management, customer service experience, or any certifications you've earned in the industry to make your application stand out.
How to prepare for a job interview at Axis
✨Know Your Numbers: Insurance Fundamentals
Brush up on your understanding of key insurance concepts, like underwriting principles and risk assessment. Expect the interviewer at Axis to throw some technical questions your way, so be ready to demonstrate your grasp of these essentials.
✨Showcase Your Analytical Side
In the insurance world, it's all about data. Prepare to discuss any analytical tools or methodologies you've used in past experiences. If you have a portfolio of projects where you've tackled complex data, bring that along to impress the team!
✨Prepare for Behavioural Questions
As a full-timer at Axis, they'll want to know how you handle real-life scenarios, not just theory. Think about challenges you've faced in teamwork or customer service, and how those experiences can relate to a career in insurance.
✨Know the Company Culture Inside Out
Understanding Axis's values and workplace culture is essential. Don’t just memorise their mission statement; think about how your personal values align with theirs. This will show your genuine interest in being part of their team long-term.
