At a Glance
- Tasks: Lead Continuous Improvement initiatives to enhance operational excellence across property maintenance and compliance.
- Company: Join Axis CLC, a national leader in property maintenance with over 110 years of experience.
- Benefits: Competitive salary, performance bonuses, generous holiday, and perks for your wellbeing.
- Other info: Opportunities for growth and development in a diverse and inclusive workplace.
- Why this job: Shape the future of service delivery while driving impactful change in a dynamic environment.
- Qualifications: Experience in Continuous Improvement and strong analytical skills are essential.
The predicted salary is between 60000 - 70000 € per year.
Axis CLC is a national property maintenance and compliance partner, backed by over 110 years of combined experience. We employ more than 2,500 people and support over 400 clients across the UK, delivering essential repairs, refurbishment, decarbonisation and building safety services that keep homes and public buildings operating at their best.
As part of our continued integration and operational development following the merger of Axis Europe and CLC Group, we are strengthening our Continuous Improvement capability across the business. We are looking for a Business Improvement Lead - Continuous Improvement to help drive operational excellence across our national service delivery model. Reporting to the Business Improvement Director, this national role will drive Continuous Improvement initiatives across property maintenance, compliance, decarbonisation, refurbishment and responsive repairs. You will play a key role in embedding a CI culture within a newly integrated organisation, streamlining processes, reducing waste and building a robust framework for sustainable performance improvement. Travel to Axis CLC offices and operational sites will be required.
Responsibilities
- Lead the design, implementation and governance of a Continuous Improvement roadmap
- Facilitate improvement workshops including Lean, Kaizen, VSM and Root Cause Analysis
- Identify and eliminate operational waste, process bottlenecks and inefficiencies
- Develop and maintain CI toolkits, standards and best‑practice documentation
- Optimise workflows across repairs, maintenance, compliance and refurbishment functions
- Harmonise processes across legacy Axis Europe and CLC operations
- Define and embed standardised SOPs, service models and governance structures
- Partner with BI, Finance and Operations to deliver data‑driven performance insight
- Monitor KPIs to diagnose operational issues and evaluate improvement impact
- Lead structured change activity to ensure adoption and sustainability
- Coach and develop managers to build internal CI capability
- Support integration, transformation and Target Operating Model initiatives
About You
To be successful in this role, you will require:
Essential
- Proven experience in Continuous Improvement, Operational Excellence or Transformation roles
- Strong working knowledge of Lean, Six Sigma, Kaizen or equivalent methodologies
- Experience improving field‑based service operations (maintenance, housing, FM or similar)
- Strong analytical capability with the ability to translate data into actionable insight
- Excellent stakeholder engagement and facilitation skills
Desirable
- Lean Six Sigma Green or Black Belt
- Experience supporting post‑merger integration or TOM design
- Exposure to regulated or compliance‑led environments
What We Offer
- Salary £60,000 - £70,000, plus package with performance‑related bonus
- Pension scheme and life assurance
- 25 days’ holiday plus bank holidays
- Perkbox (discounts, perks and wellbeing offers)
- 1 paid volunteer day
- £2,000 refer‑a‑friend bonus after probation
- Opportunities for development and progression across Axis CLC
Why Axis CLC
Joining Axis CLC means being part of a national organisation delivering essential services across housing, education, healthcare, defence and commercial property. You will play a direct role in shaping our next‑generation operating model and embedding a long‑term Continuous Improvement culture across a growing, evolving organisation.
Our Commitment to Inclusion
Many faces, one Axis CLC. We value diversity and are proud to be an equal‑opportunity employer. If you require any adjustments during the recruitment process, please let us know.
Business Improvement Lead in London employer: Axis
Axis CLC is an exceptional employer that fosters a culture of Continuous Improvement and operational excellence, providing employees with the opportunity to shape the future of property maintenance and compliance services across the UK. With a commitment to employee development, competitive salaries, and a supportive work environment, Axis CLC offers unique benefits such as a performance-related bonus, generous holiday allowance, and a focus on diversity and inclusion, making it an ideal place for professionals seeking meaningful and rewarding careers.
StudySmarter Expert Advice🤫
We think this is how you could land Business Improvement Lead in London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with current employees at Axis CLC. You never know who might give you the inside scoop on job openings or even refer you directly.
✨Tip Number 2
Prepare for interviews by practising common questions related to Continuous Improvement and operational excellence. Use real-life examples from your experience to showcase how you've driven change and improved processes.
✨Tip Number 3
Show your passion for CI! When you get the chance to chat with hiring managers, express your enthusiasm for embedding a Continuous Improvement culture. Share your ideas on how you can contribute to Axis CLC's goals.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining the Axis CLC team.
We think you need these skills to ace Business Improvement Lead in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the role of Business Improvement Lead. Highlight your experience with Continuous Improvement methodologies like Lean and Six Sigma, and don’t forget to mention any relevant achievements that showcase your operational excellence.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you’re passionate about driving Continuous Improvement and how your skills align with our mission at Axis CLC. Be specific about what excites you about this role and our company.
Showcase Your Analytical Skills:Since this role requires strong analytical capabilities, make sure to include examples of how you've used data to drive improvements in past roles. We want to see how you can turn numbers into actionable insights!
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Axis
✨Know Your Continuous Improvement Methodologies
Make sure you brush up on Lean, Six Sigma, and Kaizen principles before the interview. Be ready to discuss how you've applied these methodologies in past roles, especially in improving service operations. This will show that you not only understand the concepts but can also implement them effectively.
✨Prepare Real-Life Examples
Think of specific instances where you've led improvement initiatives or streamlined processes. Use the STAR method (Situation, Task, Action, Result) to structure your answers. This will help you articulate your experience clearly and demonstrate your impact on operational excellence.
✨Engage with Stakeholders
Since stakeholder engagement is key for this role, prepare to discuss how you've successfully collaborated with different teams in the past. Highlight your facilitation skills and how you've managed to get buy-in for CI initiatives. This will show that you can navigate complex organisational structures.
✨Show Your Analytical Skills
Be ready to talk about how you've used data to drive decisions and improvements. Bring examples of KPIs you've monitored and how you've translated data into actionable insights. This will demonstrate your strong analytical capability and your ability to make data-driven decisions.
