At a Glance
- Tasks: Manage Accident & Health claims and provide exceptional client service.
- Company: Join AXIS Capital, a leader in specialty insurance with a supportive culture.
- Benefits: Enjoy competitive pay, health plans, tuition reimbursement, and wellness programmes.
- Other info: Work in a collaborative team, with opportunities for professional development.
- Why this job: Make a real difference in clients' lives while growing your career in a dynamic environment.
- Qualifications: 5+ years in Accident & Health claims with strong communication skills.
The predicted salary is between 50000 - 70000 £ per year.
This is your opportunity to join AXIS Capital – a trusted global provider of specialty lines insurance and reinsurance. We stand apart for our outstanding client service, intelligent risk taking and superior risk adjusted returns for our shareholders. We also proudly maintain an entrepreneurial, disciplined and ethical corporate culture. As a member of AXIS, you join a team that is among the best in the industry. At AXIS, we believe that we are only as strong as our people. We strive to create an inclusive and welcoming culture where employees of all backgrounds and from all walks of life feel comfortable and empowered to be themselves. This means that we bring our whole selves to work.
All qualified applicants will receive consideration for employment without regard to any protected characteristic, including age, color, disability, ethnicity, gender identity, marital status, national origin, pregnancy, race, religion, sex, sexual orientation, veteran status, or any basis prohibited by the laws that govern its operations.
Responsibilities
- Handle Accident & Health claims including disability claims under either Temporary Total Disability (TTD) or Permanent Total Disability (PTD) across a diverse A&H portfolio of sports, crew, aviation (Pilot Loss of License).
- Review complex or sensitive travel claims and report to the A&H Claims Manager.
- Work closely with clients, underwriters, TPAs/DCAs, market leaders, internal stakeholders and brokers, and assist with the management of TPA service providers and external bodies to maintain premier claims service.
- Act as lead contact from first advice to final settlement, performing full coverage and liability analysis, reserve evaluations, resolution strategy formulation and liaising with risk managers, in‑house counsel and experts for high‑value, complex claims under the supervision of the A&H Claims Manager.
- Handle Lloyd’s Syndicate as well as IUA and company claims, liaising with underwriters on wording/policy issues, providing claims info and attending client meetings as appropriate.
- Engage with claims operations, underwriters, actuaries and Internal Audit regarding claims information, MI and other projects to elevate claims performance.
Qualifications
Required
- Proven experience in dealing with Accident & Health and travel claims (5+ years).
- Excellent written and verbal communication skills.
- Ability to liaise with numerous internal and external customers.
- Ability to develop and sustain relationships with internal and external stakeholders.
- Ability to prioritise and organise workload, work independently and as part of a wider strategic team.
- Ability to exercise sound judgment.
- Commitment to service delivery, customer/stakeholder outcomes and quality service.
Preferred
- Experience in a syndicate, company or broker with sufficient practical market experience to perform duties independently.
- Knowledge of CLASS/ECF2/DOCOSoft.
- Proficiency with Excel, Word and PowerPoint.
- Professional qualification MDI, ACII or progression towards III qualifications.
Role Factors
In this role, you will typically be required to be in the office 3 days per week.
Benefits
- Comprehensive and competitive benefits package including medical plans for you and your family.
- Health and wellness programs.
- Retirement plans.
- Tuition reimbursement.
- Paid annual leave.
- And much more.
This posting is for an existing vacancy.
Claims Specialist A&H employer: Axis
At AXIS Capital, we pride ourselves on being a leading employer in the insurance industry, offering a dynamic and inclusive work environment that fosters personal and professional growth. Our comprehensive benefits package, including health and wellness programs, tuition reimbursement, and a commitment to work-life balance, ensures that our employees feel valued and supported. Join us in our London office, where you will collaborate with top-tier professionals and have the opportunity to make a meaningful impact in the world of specialty lines insurance.
StudySmarter Expert Advice🤫
We think this is how you could land Claims Specialist A&H
✨Dive Into Industry Networking Events
Get your foot in the door by attending insurance industry events and conferences. Not only will you learn about the latest trends, but you'll also meet potential employers and industry peers. Check out local chapters of professional bodies like the Chartered Insurance Institute for valuable meetups.
✨Use LinkedIn to Your Advantage
Don’t underestimate the power of LinkedIn in the insurance world. Engage with industry content, join relevant groups, and connect with professionals at companies you admire (like Axis). A thoughtful message explaining your interest can really make a difference!
✨Look Out for Graduate Schemes
Many firms in insurance have structured graduate programmes. Keep an eye on application windows and utilise your university's career services for insider tips. These schemes are designed to develop talent and often lead to permanent roles after your initial training.
✨Leverage Your Current Connections
Got friends or family in the industry? Now’s the time to reach out! Personal referrals can give you a head start, so let them know you're on the lookout for full-time opportunities at places like Axis. Don’t shy away from asking for a coffee chat; you never know what doors it might open!
We think you need these skills to ace Claims Specialist A&H
Some tips for your application 🫡
Highlight Your Analytical Skills:In insurance, we love a candidate who can crunch numbers and analyse data effectively. When crafting your CV, make sure to showcase any relevant coursework or experiences that highlight your analytical abilities, especially if you’ve tackled risk assessment or financial modelling.
Showcase Industry Knowledge:Don’t be shy about your knowledge of the insurance sector! We want to see that you've done your homework on current trends, regulations, and challenges in the industry. Mention any relevant projects or studies you’ve completed that demonstrate your understanding of the field in your cover letter.
Craft a Compelling Cover Letter:Your cover letter should tell us why you’re passionate about insurance. Share any personal experiences or what drew you into this profession. We’re looking for enthusiasm and a clear motivation for why you want to be part of our team at Axis.
Tailor Your CV for the Role:Don't just send a generic CV! Focus on tailoring it specifically for the insurance role at Axis. Highlight relevant skills such as risk management, customer service experience, or any certifications you've earned in the industry to make your application stand out.
How to prepare for a job interview at Axis
✨Know Your Numbers: Insurance Fundamentals
Brush up on your understanding of key insurance concepts, like underwriting principles and risk assessment. Expect the interviewer at Axis to throw some technical questions your way, so be ready to demonstrate your grasp of these essentials.
✨Showcase Your Analytical Side
In the insurance world, it's all about data. Prepare to discuss any analytical tools or methodologies you've used in past experiences. If you have a portfolio of projects where you've tackled complex data, bring that along to impress the team!
✨Prepare for Behavioural Questions
As a full-timer at Axis, they'll want to know how you handle real-life scenarios, not just theory. Think about challenges you've faced in teamwork or customer service, and how those experiences can relate to a career in insurance.
✨Know the Company Culture Inside Out
Understanding Axis's values and workplace culture is essential. Don’t just memorise their mission statement; think about how your personal values align with theirs. This will show your genuine interest in being part of their team long-term.
