Claims Specialist

Claims Specialist

City of London Full-Time 36000 - 60000 Β£ / year (est.) No home office possible
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At a Glance

  • Tasks: Handle professional negligence claims and provide top-notch service to clients.
  • Company: Join AXIS Capital, a leading global insurance provider with a strong ethical culture.
  • Benefits: Enjoy competitive pay, health plans, tuition reimbursement, and wellness programmes.
  • Why this job: Make a real impact in the insurance industry while developing your skills.
  • Qualifications: Experience in Professional Indemnity claims and excellent communication skills required.
  • Other info: Flexible work environment with opportunities for career growth and development.

The predicted salary is between 36000 - 60000 Β£ per year.

Overview

This is your opportunity to join AXIS Capital – a trusted global provider of specialty lines insurance and reinsurance. We stand apart for our outstanding client service, intelligent risk taking and superior risk adjusted returns for our shareholders. We also proudly maintain an entrepreneurial, disciplined and ethical corporate culture. As a member of AXIS, you join a team that is among the best in the industry.

At AXIS, we believe that we are only as strong as our people. We strive to create an inclusive and welcoming culture where employees of all backgrounds and from all walks of life feel comfortable and empowered to be themselves. This means that we bring our whole selves to work.

All qualified applicants will receive consideration for employment without regard to race, color, religion or creed, sex, pregnancy, sexual orientation, gender identity or expression, national origin or ancestry, citizenship, physical or mental disability, age, marital status, civil union status, family or parental status, or any other characteristic protected by law. Accommodation is available upon request for candidates taking part in the selection process.

Job Description – Claims Specialist, PI

Responsibilities

  • To handle professional negligence claims, as well as claims for other liability classes, for a wide variety of professions and commercial clients written in the Professional Lines Division and reporting to the PI Claims Lead.
  • Work closely with clients, market leaders and brokers as well as assisting with the management of TPA service providers and external legal advisors to ensure a premier claims service to clients is maintained.
  • Handle claims in a lead capacity from first advice to final settlement including full analysis of coverage and liability, reserve evaluations, formulating resolution strategy and liaising with risk managers, in house counsel and experts including high value, complex claims under supervision of the PI Claims Lead.
  • Handle Lloyd’s Syndicate as well as IUA and company claims.
  • Liaise with respective underwriters on wording/policy issues, provide claims info and attend client meetings as appropriate.
  • Engage with other stakeholders, including claims operations, underwriters, actuaries and Internal Audit in relation to claims information, MI and other projects to elevate claims performance.

About You

We encourage you to bring your own experience and expertise to the table, so while there are some qualifications and experiences, we need you to have, we are open to discussing how your individual knowledge might lend itself to fulfilling this role and help us achieve our goals.

What you need to have

  • Experience in dealing with Professional Indemnity claims or similar in either a claims lead or legal advisory capacity.
  • Excellent written and verbal communication skills and ability to articulately present in meetings.
  • Ability to develop and sustain relationships with internal and external stakeholders.
  • Ability to prioritise and organise workload.
  • Ability to exercise sound judgment.
  • Excellent written and verbal communication skills, to liaise with numerous customers, both internal and external.

What we prefer you to have

  • Ideally you will have worked in a syndicate, company or a broker and gained sufficient practical experience in the market place to independently perform the above duties and responsibilities.
  • Knowledge of CLASS/ECF2.
  • Experience with Excel, Word and PowerPoint.
  • Legal or professional qualification such ACII.

Role Factors

In this role, you will typically be required to be in the office 3 days per week.

What we offer

You will be eligible for a comprehensive and competitive benefits package which includes medical plans for you and your family, health and wellness programs, retirement plans, tuition reimbursement, paid annual leave, and much more.

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Claims Specialist employer: Axis

AXIS Capital is an exceptional employer that prioritises the well-being and growth of its employees, offering a comprehensive benefits package that includes medical plans, wellness programmes, and tuition reimbursement. With a strong commitment to inclusivity and a culture that encourages individuals to bring their authentic selves to work, AXIS fosters an environment where professional development and collaboration thrive. Located in a dynamic industry, this role as a Claims Specialist provides the opportunity to engage with top-tier clients and stakeholders, ensuring a rewarding and impactful career path.
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Contact Detail:

Axis Recruiting Team

StudySmarter Expert Advice 🀫

We think this is how you could land Claims Specialist

✨Tip Number 1

Network like a pro! Reach out to your connections in the insurance and reinsurance industry. Attend events, join online forums, and don’t be shy about asking for informational interviews. You never know who might have the inside scoop on job openings!

✨Tip Number 2

Prepare for those interviews! Research AXIS Capital thoroughly and understand their values and culture. Be ready to discuss how your experience with Professional Indemnity claims aligns with their needs. Practice common interview questions and have your own questions ready to show your interest.

✨Tip Number 3

Follow up after interviews! A quick thank-you email can go a long way. It shows your appreciation and keeps you fresh in their minds. Mention something specific from the interview to make it personal.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the team at AXIS Capital. Let’s get you that Claims Specialist role!

We think you need these skills to ace Claims Specialist

Professional Indemnity Claims Handling
Legal Advisory Skills
Excellent Written Communication Skills
Excellent Verbal Communication Skills
Stakeholder Relationship Management
Workload Prioritisation
Sound Judgment
Claims Analysis
Liaising with Underwriters
Knowledge of CLASS/ECF
Proficiency in Excel
Proficiency in Word
Proficiency in PowerPoint
Experience in Syndicate or Broker Environment

Some tips for your application 🫑

Tailor Your CV: Make sure your CV is tailored to the Claims Specialist role. Highlight your experience with Professional Indemnity claims and any relevant qualifications. We want to see how your background aligns with what we're looking for!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your skills can contribute to our team at AXIS. Keep it concise but impactful – we love a good story!

Showcase Your Communication Skills: Since excellent written communication is key for this role, make sure your application is clear and well-structured. We appreciate attention to detail, so double-check for any typos or errors before hitting send!

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us you're keen on joining our team at AXIS!

How to prepare for a job interview at Axis

✨Know Your Claims Inside Out

Make sure you brush up on your knowledge of Professional Indemnity claims and similar areas. Be ready to discuss specific cases you've handled, the strategies you employed, and the outcomes. This will show that you not only understand the technical aspects but also have practical experience.

✨Communicate Clearly and Confidently

Since excellent communication skills are a must for this role, practice articulating your thoughts clearly. You might want to prepare answers to common interview questions and even rehearse them with a friend. This will help you present yourself confidently during the interview.

✨Build Rapport with Interviewers

Remember, building relationships is key in this role. During the interview, take the time to connect with your interviewers. Ask insightful questions about their experiences at AXIS and share your own relevant stories. This will demonstrate your ability to engage with stakeholders effectively.

✨Showcase Your Organisational Skills

Given the need to prioritise and organise workload, be prepared to discuss how you manage multiple tasks. Share examples of how you've successfully juggled competing priorities in the past, and highlight any tools or methods you use to stay organised.

Claims Specialist
Axis
Location: City of London

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