Travel Product Developer | Italy & Multi-European Travel Product

Are you passionate about travel and deeply knowledgeable about the travel & tourism industry? Expat Explore Travel is seeking experienced Travel Product Developers to design, optimise, and manage our award-winning group tours. This is a unique opportunity to shape unforgettable travel experiences while contributing to the continued growth and innovation of a trusted, 20-year-old brand. We are especially looking for specialists in Italy and multi-country European tours.

The ideal candidate brings strong destination expertise, operational understanding, and a keen eye for detail to ensure every tour delivers on our promise of creating the most fun memories for your money. While this role is based in London, we welcome applications from exceptional remote candidates, particularly those based in Italy or other key European destinations where local insights bring real value to our product development.

If you’re ready to blend creativity, commercial thinking, and a passion for exceptional travel experiences, this is your chance to join a collaborative team shaping the future of group touring.

About Us: Expat Explore Travel is the flagship brand of the TourAxis family of businesses, with a legacy spanning over 20 years in the travel industry. As a leading multi-day tour operator, we specialise in providing incredible value and delivering group tours that create the most fun memories for your money. Our tours cover a wide range of destinations across Europe and beyond, catering to travellers seeking unforgettable experiences at an affordable price. Expat Explore’s reputation for quality and innovation has made it a trusted name in the industry.

This role is exclusively focused on developing and managing Expat Explore’s portfolio of tours, ensuring they remain at the forefront of group travel experiences while upholding the high standards our customers have come to expect.

Our Core Values: Our values shape the way we work and define the people we want to join us on our incredible and exciting journey:

• Always Ready to Help
• Being Trustworthy
• Solutions Before Problems
• Family-Style Hosting
• Show Respect, Earn Respect

Key Responsibilities:

• Product Ownership: Design profitable, well-managed, and optimised tours that deliver great traveller experiences and support business growth.
• Optional Experiences & Revenue Optimisation: Develop and refine optional excursions that enhance the core itinerary, reflect regional highlights, meet customer interests, and contribute to overall revenue growth.
• Procurement Collaboration & Product Sourcing: Work closely with the Procurement Team to review and approve hotel and supplier selections and budget changes. Independently manage the sourcing and contracting of meals, experiences, and local services for new tours, including direct coordination with DMCs, to ensure quality, value, and alignment with product goals.
• Documentation & Cross-Team Support: Maintain accurate documentation for smooth handovers and train teams on new products, itinerary updates, and key changes.
• Market Insight & Innovation: Use customer, market, and competitor insights to develop relevant, competitive, and compelling offerings.
• Pricing Collaboration & Market Alignment: Partner with the Pricing & Yield Manager to ensure pricing is competitive, commercially sound, and correctly implemented.
• Tour Page Review & Accuracy: Sign off on web content, tour pages, ensuring key highlights and experiences are clearly presented and aligned with the product vision.
• Field Research & Product Immersion: Join fam trips, business visits, or select departures to build destination knowledge, assess quality, and inform product improvements.

Required Skills, Experience, and Qualifications:

• Preferably 4+ years of experience in tourism, ideally within tour operations, and product development.
• Strong understanding of the European tourism industry especially in Italy.
• Commercially minded, with the ability to design profitable products and contribute to revenue growth.
• Innovative and analytical, with the ability to interpret data and market trends to inform product decisions.
• Proven experience in supplier negotiations, with the confidence to secure value-driven agreements and build productive partnerships.
• Excellent attention to detail with strong administrative skills, including the ability to produce accurate documents and clear handovers.
• Proficient in Google systems for data analysis and product tracking.
• Confident communicator with strong interpersonal skills and the ability to collaborate effectively across departments.
• Self-motivated and organised, able to work independently and manage deadlines in a fast-paced environment.
• Comfortable with occasional travel for business, fam trips, and on-the-ground product research.
• Fluency in Italian is strongly preferred.

Benefits:

• Competitive remuneration package and annual leave.
• Enviable company culture aligned with our core values.
• Regular team social events and company-wide recognition.
• Opportunities for innovation and professional growth.
• Travel discount.
• Access to the well-being app, Ollie Health.
• Statutory pension enrolment.
• Company equipment for business use.

Equal Opportunity Employer: Expat Explore Travel, part of the TourAxis family of businesses, is an equal-opportunity employer and welcomes applicants from all backgrounds, regardless of race, colour, religion, sex, national origin, age, disability status, or any other characteristic protected by law.