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- Tasks: Support the Maintenance team with day-to-day admin duties and tenant queries.
- Company: Join a dynamic team focused on effective maintenance solutions.
- Benefits: 22 days annual leave, pension, perks, and volunteering days.
- Why this job: Make a difference by helping tenants and improving community living.
- Qualifications: Previous admin experience and strong communication skills preferred.
- Other info: Enjoy a supportive work environment with opportunities for growth.
The predicted salary is between 30000 - 42000 £ per year.
We have an opportunity for an Administrator to join our Maintenance team in Stratford. The primary responsibility of this role is to carry out day-to-day administrative duties and provide ongoing support for the team.
Key Responsibilities
- Answering calls to tenants in relation to repair works and dealing with queries in an effective manner.
- Using company systems to process orders adequately in order to invoice clients.
- Updating the system with all interactions with residents.
- Processing supervisory or trade reports to determine action required to resolve repairs.
- Resolution of minor complaints at call level.
- Maintain logs and monitor variation requests.
- Maintain and action emails from contract mailboxes.
- Answering payment queries of both subcontract and client.
- Working with Supervisors and tradespeople to organise and schedule work.
- Ordering equipment needed for the operatives' job.
- Keeping all activity logged and up-to-date in an accurate manner.
- Liaising with staff at customer sites keeping them up-to-date with progress information.
- Follow and support policies, procedures, initiatives and work instructions related to sustainability improvement and environmental compliance.
Requirements
- Previous experience in an administrator role (Desirable).
- Excellent communication skills both verbal and written.
- Ability to prioritise and meet tight deadlines.
Other Key Information
Working hours 8am-5pm Monday-Friday.
Benefits
- 22 days annual leave which increases with length of service.
- Pension.
- Perkbox rewards.
- Long service rewards.
- Volunteering days.
Administrator - Stratford in Stratford-upon-Avon employer: Axis Europe
Contact Detail:
Axis Europe Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Administrator - Stratford in Stratford-upon-Avon
✨Tip Number 1
Get to know the company! Research their values and culture so you can tailor your conversations during interviews. This shows you're genuinely interested and helps you connect with the team.
✨Tip Number 2
Practice your communication skills! Since this role involves answering calls and dealing with queries, make sure you can articulate your thoughts clearly. Role-play with a friend or use online resources to boost your confidence.
✨Tip Number 3
Be proactive! If you have any questions about the role or the application process, don’t hesitate to reach out. It shows initiative and can help you stand out from other candidates.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest opportunities and updates right there.
We think you need these skills to ace Administrator - Stratford in Stratford-upon-Avon
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience that matches the Administrator role. We want to see how your skills can support our Maintenance team in Stratford, so don’t be shy about showcasing your administrative prowess!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this role. We love seeing enthusiasm and a clear understanding of what we do, so let your personality come through.
Show Off Your Communication Skills: Since excellent communication is key for this role, make sure your written application reflects that. Keep it clear, concise, and free of errors. We appreciate attention to detail, so double-check everything before hitting send!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Axis Europe
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of the Administrator role. Familiarise yourself with the key tasks like handling tenant queries and processing orders. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
✨Show Off Your Communication Skills
Since excellent communication is crucial for this role, prepare examples of how you've effectively communicated in previous jobs. Think about times when you resolved complaints or liaised with different teams. Practising these scenarios can help you articulate your experience clearly during the interview.
✨Demonstrate Your Organisational Skills
The ability to prioritise and meet tight deadlines is key for an Administrator. Be ready to discuss how you manage your time and keep track of multiple tasks. You could even bring a simple example of a system or method you use to stay organised, which will impress the interviewers.
✨Emphasise Your Team Player Attitude
This role involves working closely with supervisors and tradespeople, so it's important to highlight your teamwork skills. Share experiences where you collaborated effectively with others to achieve a common goal. This will show that you can fit into their team dynamic and contribute positively.
