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- Tasks: Answer tenant calls, process repair orders, and maintain accurate logs.
- Company: Facilities management company in Liverpool with a focus on customer service.
- Benefits: Generous leave, pension, and additional rewards.
- Why this job: Join a dynamic team and make a difference in tenants' lives.
- Qualifications: Excellent communication skills and ability to work under pressure.
- Other info: Opportunity to contribute to sustainability initiatives.
The predicted salary is between 24000 - 36000 £ per year.
A facilities management company in Liverpool is seeking an Administrator to join their Repairs and Maintenance team. The role includes answering tenant calls regarding repairs, processing orders, and maintaining accurate logs. Candidates should have excellent communication skills, a focus on customer service, and the ability to work under pressure. Responsibilities also include liaising with staff and ensuring compliance with the Sustainability Policy. Benefits include generous leave, pension, and other rewards.
Maintenance Call Centre Admin – Scheduling & Service employer: Axis Europe
Contact Detail:
Axis Europe Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Maintenance Call Centre Admin – Scheduling & Service
✨Tip Number 1
Make sure you know the ins and outs of the company you're applying to. Research their values, especially around customer service and sustainability, so you can show them you're a perfect fit when you chat with them.
✨Tip Number 2
Practice your communication skills! Since this role is all about answering calls and liaising with staff, try role-playing with a friend or family member to get comfortable with handling different scenarios.
✨Tip Number 3
When you get that interview, be ready to showcase your ability to work under pressure. Think of examples from your past experiences where you’ve successfully managed stressful situations and how you kept your cool.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed, and we’re always on the lookout for passionate individuals who want to make a difference in facilities management.
We think you need these skills to ace Maintenance Call Centre Admin – Scheduling & Service
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in administration and customer service. We want to see how your skills match the role, so don’t be shy about showcasing your relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about the role and how you can contribute to our Repairs and Maintenance team. Keep it friendly and professional!
Show Off Your Communication Skills: Since this role involves answering tenant calls, it’s crucial to demonstrate your excellent communication skills. Use clear and concise language in your application to reflect how you’d interact with tenants.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Axis Europe
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Maintenance Call Centre Admin. Familiarise yourself with the key tasks like answering tenant calls and processing orders. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Show Off Your Communication Skills
Since excellent communication is crucial for this position, prepare examples of how you've effectively communicated in previous roles. Think about times when you resolved issues or provided exceptional customer service. Practising these scenarios will help you articulate your skills confidently during the interview.
✨Demonstrate Your Ability to Work Under Pressure
The job requires handling multiple tasks simultaneously, so be ready to discuss how you've managed stressful situations in the past. Share specific examples where you successfully juggled priorities or met tight deadlines, showcasing your ability to thrive under pressure.
✨Understand Sustainability Policies
Since compliance with the Sustainability Policy is part of the role, do a bit of research on what that entails. Be prepared to discuss how you can contribute to sustainability efforts within the company. This shows that you’re not just focused on the job at hand but also care about the company's values.
