At a Glance
- Tasks: Handle resident calls, process repair orders, and maintain records efficiently.
- Company: A leading property services specialist in Greater London.
- Benefits: Competitive salary, 25 days holiday, and a pension scheme.
- Other info: Great opportunity to support community needs and grow your career.
- Why this job: Join a dedicated team making a real difference in community services.
- Qualifications: Administrative experience in social housing and strong IT skills required.
The predicted salary is between 28800 - 43200 £ per year.
A property services specialist in Greater London seeks an organised and customer-focused Administrator for their Repairs & Maintenance team. The role requires handling resident calls, processing repair orders, and maintaining records.
Candidates should have:
- Administrative experience in social housing
- Strong IT skills
- Excellent customer service abilities
Benefits include:
- Competitive salary
- 25 days holiday
- Pension scheme
Join a team dedicated to delivering essential services and supporting community needs.
Repairs Admin: Resident Updates & Scheduling in London employer: Axis Europe
As a leading property services specialist in Greater London, we pride ourselves on fostering a supportive and inclusive work culture that prioritises employee well-being and professional growth. Our team enjoys competitive salaries, generous holiday allowances, and a commitment to community service, making this an ideal environment for those looking to make a meaningful impact while advancing their careers in social housing.
StudySmarter Expert Advice🤫
We think this is how you could land Repairs Admin: Resident Updates & Scheduling in London
✨Tip Number 1
Get to know the company! Research their values and mission, especially how they support community needs. This will help you tailor your conversations and show that you're genuinely interested in being part of their Repairs & Maintenance team.
✨Tip Number 2
Practice your customer service skills! Since this role involves handling resident calls, think about common scenarios you might face and how you'd respond. We want to see you shine in those interactions during interviews!
✨Tip Number 3
Show off your IT skills! Be ready to discuss any software or systems you've used in previous roles. If you have experience with property management software, make sure to highlight that – it could give you an edge!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us. Don’t miss out on this opportunity!
We think you need these skills to ace Repairs Admin: Resident Updates & Scheduling in London
Some tips for your application 🫡
Show Off Your Organisational Skills:In your application, highlight any experience you have with managing schedules or handling multiple tasks at once. We want to see how you keep things running smoothly!
Customer Service is Key:Make sure to mention any previous roles where you’ve provided excellent customer service. We’re all about supporting our residents, so let us know how you’ve gone the extra mile for customers in the past.
IT Skills Matter:Since this role involves processing repair orders and maintaining records, don’t forget to showcase your IT skills. Mention any software or systems you’re familiar with that could help us streamline our processes.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Axis Europe
✨Know Your Stuff
Make sure you understand the ins and outs of the Repairs & Maintenance sector, especially in social housing. Brush up on common repair issues and how they’re typically handled. This will show your potential employer that you're not just organised but also knowledgeable about the field.
✨Showcase Your Customer Service Skills
Prepare examples of how you've successfully handled customer queries or complaints in the past. Think about specific situations where you went above and beyond to help a resident or client. This will demonstrate your commitment to excellent service, which is crucial for this role.
✨Get Familiar with IT Tools
Since strong IT skills are a must, make sure you’re comfortable with common administrative software and tools used in property management. If you know any specific systems that the company uses, mention them during the interview to highlight your readiness to hit the ground running.
✨Ask Insightful Questions
Prepare thoughtful questions about the team dynamics, the types of repairs you’ll be dealing with, and how success is measured in the role. This shows that you’re genuinely interested in the position and eager to contribute to the team’s goals.
