At a Glance
- Tasks: Support residents and customers while learning essential business administration skills.
- Company: Join Axis CLC, a trusted property services specialist with over 110 years of experience.
- Benefits: Earn £8 per hour, enjoy 25 days holiday, and access perks like discounts and wellbeing offers.
- Other info: Be part of a diverse team committed to social impact and career growth.
- Why this job: Gain hands-on experience and training with the potential for a permanent position after your apprenticeship.
- Qualifications: GCSEs in Maths and English (4 & above) and a positive attitude.
The predicted salary is between 1300 - 1600 £ per month.
Axis CLC is a trusted property services specialist delivering responsive repairs, planned works, refurbishments and voids services. We employ more than 1,500 people and support over 250 clients across London and the Southeast. Becoming an apprentice at Axis CLC is an excellent opportunity to gain practical experience and training. You will work alongside experienced colleagues, whilst learning on the job. You will be expected to attend school/college once a week as part of your apprenticeship. Upon successful completion of your apprenticeship, you could be offered a permanent position.
To work with the Apprentice team learning the skills and gaining experience of Business Administration whilst studying towards completion of the Level 3 Apprenticeship.
What You’ll Deliver
- Provide customer service to residents and customers.
- Arrange appointments for residents with trades people in a cost effective and organised manner.
- Dealing with queries from residents and changing appointments.
- Rescheduling appointments using our planning tools.
- Logging current jobs onto our job management system/database.
- Updating and changing information as the job changes.
- Ordering equipment needed for the job.
- Work as an integral team member with other apprentices, Axis operatives, clients, customers, and tenants.
- Keeping all activity logged and up to date in an accurate manner.
- Liaising with staff at customer sites keeping them up to date with progress information.
- Follow the company’s policies and procedures at all times.
- Cooperate with colleagues from other departments in a timely manner if and when necessary.
- Provide information to your Line Manager in a timely manner when requested to do so.
- Follow and support policies, procedures, initiatives, and work instructions related to sustainability improvement and environmental compliance.
- Ensure college course attendance is 100% and college absence communicated to your Line Manager and Apprentice Co-ordinator every time you fail to attend college.
- Communicate any absence from work as per your contractual terms and conditions.
- Communicate college requirements for completion of the Level 3 apprenticeship portfolio work with Axis Mentor, Apprentice Co-ordinator, and Line Manager.
- Pass all college exams and projects in each year of college to ensure continued progression in your apprenticeship.
About You
- GCSE 4 & above (A-C) in Maths & English or equivalent
- Good communication
- Presentable
- Positive attitude to work
- Attention to detail
What We Offer
- Salary of £8 per hour plus benefits including:
- Pension scheme and life assurance
- Travel Expense Coverage: Enabling all apprentices to travel to/from college and/or apprentice/work-related events.
- 25 days’ holiday + bank holidays
- Access to Perkbox (discounts, perks & wellbeing offers)
- 1 paid volunteer day
- Access to Learning and development opportunities: These include financial wellbeing, technical skills and coaching.
Why Axis CLC?
Joining Axis CLC means being part of a national organisation that delivers essential services across housing, education, healthcare, defence and commercial property. You’ll be joining a team that values reliability, quality and social impact, offering long-term stability, meaningful work and genuine opportunities to grow and progress in your career.
Our Commitment to Inclusion
Many faces, one Axis CLC. We value diversity and are proud to be an equal-opportunity employer. If you need any adjustments during the hiring process, please let us know.
Apprentice Administrator employer: Axis Europe
As a leading player in the social housing sector, we pride ourselves on fostering a collaborative and inclusive work culture that empowers our employees to thrive. With competitive salaries and comprehensive benefits, including professional development opportunities, we are committed to supporting your career growth while making a meaningful impact in the community. Join us in a role where your expertise in managing commercial performance will be valued and rewarded.
StudySmarter Expert Advice🤫
We think this is how you could land Apprentice Administrator
✨Tip Number 1
Network like a pro! Reach out to current or former apprentices at Axis CLC on LinkedIn. They can give you the inside scoop on what it’s really like and might even help you get your foot in the door.
✨Tip Number 2
Prepare for the interview by practising common questions. Think about how your skills match the role of an Apprentice Administrator. We want to see your enthusiasm and how you can contribute to the team!
✨Tip Number 3
Show off your organisational skills! During the interview, share examples of how you've managed tasks or projects in the past. This will demonstrate that you’re ready to handle the responsibilities of the role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the Axis CLC family.
We think you need these skills to ace Apprentice Administrator
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the Apprentice Administrator role. We want to see how you can contribute to our team, so don’t be shy about showcasing your strengths!
Show Off Your Communication Skills:Since this role involves a lot of interaction with residents and colleagues, it’s crucial to demonstrate your communication skills in your written application. Use clear and concise language, and don’t forget to proofread for any typos!
Be Positive and Enthusiastic:We love seeing candidates who are excited about the opportunity! Make sure your application reflects a positive attitude and a genuine interest in learning and growing with us at Axis CLC.
Apply Through Our Website:To make sure your application gets to us directly, apply through our website. It’s the best way to ensure we see your application and can consider you for this fantastic apprenticeship opportunity!
How to prepare for a job interview at Axis Europe
✨Know the Company Inside Out
Before your interview, take some time to research Axis CLC. Understand their services, values, and recent projects. This will not only help you answer questions more effectively but also show your genuine interest in the company.
✨Showcase Your Communication Skills
As an Apprentice Administrator, strong communication is key. Prepare examples of how you've effectively communicated in past roles or situations. Whether it’s dealing with queries or arranging appointments, demonstrating your ability to communicate clearly will impress the interviewers.
✨Be Ready for Scenario Questions
Expect questions that ask how you would handle specific situations, like rescheduling appointments or logging jobs. Think through potential scenarios beforehand and prepare your responses. This shows you can think on your feet and are ready for the challenges of the role.
✨Demonstrate Your Positive Attitude
A positive attitude can set you apart from other candidates. Be enthusiastic about the opportunity to learn and grow within the company. Share your eagerness to contribute to the team and how you plan to tackle challenges with a can-do mindset.
