Water Utility Account Manager - South East England

Aliaxis: We make life flow. What does that mean? If you think about it, fluids are needed in every place or process you can imagine - in every home, in every hospital, in every factory, in every farm, in every café… In fact, we rely on fluids everywhere and every day. That’s why Aliaxis are here to help create the safest, most effective, and reliable solutions for sustainable fluid management.

The Opportunity/Role

We have an exciting new opportunity for a Water Utility Account Manager. Reporting to the Head of Water, the successful candidate will be responsible for servicing the framework contract by supporting, developing and maintaining relationships with operations, developer services, contractors, depots and delivery partners. Patch: Hertfordshire - Kent.

Main responsibilities will include:

• Communicating and collaborating our product and service offering to maximise the revenue and profit potential of the contract.
• Liaise with Customer Service team to ensure the right products are delivered to sites and depots on time.
• Acting as the main point of contact between key clients and internal teams.
• Ensure contract compliance by reviewing the stocking and use of materials in depots and on sites.
• Ensure the closing of project opportunities identified by the Technical Solution Consultants.
• Responsible for the management of accurate customer data and project information within the Aliaxis preferred tracking tool – currently CRM.
• Create strategic alliances with the utilities and their contractors to achieve sales & margin growth in line with the company’s infrastructure business plans.
• Develop and maintain the Account Plans for Utility customers; to identify the mutual value created by each partnership, including setting objectives by customer to influence sales growth.

Requirements:

• Experience in managing accounts within the utility sector and demonstrate the management of facilitating opportunities to achieve the goals and sales targets.
• Exhibit thorough knowledge of the market, product, competitor and customer information in order to keep up to date, operate effectively and contribute to the Company Plan.
• Strong interpersonal skills and able to challenge and influence positively.
• Confident communication style, and able to engage at all levels internally and externally.
• High level of commercial and strategic awareness.
• Identify and manage key performance criteria, working with other company departments and colleagues to ensure complete sales process efficiency.
• To fully participate in and contribute towards the Sales Team.
• Negotiate and deal with Utilities and their contractors to win sales and hit annual sales targets within the Company pricing policy guidelines.
• Strong IT skills including the management and usage of a CRM system.
• Full UK Driving License and able to travel as required.

Benefits:

• 33 days holiday (inc bank holidays) & holiday purchase scheme.
• Life Assurance 6x annual salary.
• Critical illness cover.
• Pension contribution up to 10%.
• Dental cash plan.
• Enhanced parental leave.
• Great discounts on local retailers and restaurants.
• Fantastic Health & Wellbeing package including an Employee Assistance Programme and access to My Strength.
• Cycle to work scheme.
• Cash4Car Allowance.
• Private medical insurance.
• Plus many more.

Equal Opportunity Employer

Aliaxis is proud to be an equal opportunity employer who welcomes candidates and employees from all backgrounds. We are committed to building and investing in a culture of belonging, where all our employees feel empowered, can be their true selves and are able to bring their best ideas forward and contribute to the company’s “Growth with Purpose” strategy. For us, equity and belonging starts at the application step: whether it’s offering flexibility in scheduling interviews, or ensuring a supportive and inclusive environment, we strive to remove barriers and create equal opportunities for all applicants. Should you have specific needs, please do not hesitate to let us know and we will do our best to accommodate.

About Us

At Aliaxis, we design sustainable, easy to install, and innovative solutions to address the world’s water challenges and accelerate the transition to clean energy. Thanks to our 15,000+ employees in over 40 countries, our pipes and fitting systems meet our customers’ most demanding needs for the building, infrastructure, industrial and agriculture sectors. Aliaxis has embarked on a positive journey with its “Growth with Purpose” strategy, implementing ambitious, urgent actions for sustainability and innovation that will pay off in the short term. By 2025, we will be focusing on the areas where we can create the biggest impact: on carbon reduction in our plants and on increasing the share of recycled content in our products. In conjunction, we will continue to develop more and better water solutions for society as a whole. We are looking for passionate people that want to be part of our journey and embrace the behaviours that we at Aliaxis stand for: We Dare to challenge the status quo, to innovate and to learn fast, We Care for the environment, our customers and each other, We Deliver by taking accountability for our decisions and actions.