At a Glance
- Tasks: Lead a centralised Scheduling Team to ensure high-quality service delivery.
- Company: Axis CLC, a trusted property services specialist with over 110 years of experience.
- Benefits: Salary up to £38,000, performance bonuses, pension, and 25 days holiday.
- Other info: Opportunities for development and progression in a supportive environment.
- Why this job: Make a real impact in the community by improving housing services.
- Qualifications: Experience in scheduling, planning, or resource coordination is essential.
The predicted salary is between 38000 - 38000 € per year.
Axis, part of Axis CLC, is a trusted property services specialist delivering responsive repairs, planned works, refurbishments and voids services across the UK. Backed by over 110 years of combined experience and the wider strength of Axis CLC, operating from 23 UK offices and employing more than 2,500 people nationwide, we support housing providers and public sector clients with high-quality maintenance and compliance services that help keep residents safe, properties well maintained and communities supported.
This role is responsible for ensuring operational resources are planned, deployed and utilised effectively to deliver a consistent, high-quality service to residents and clients. The role sits within a newly centralised scheduling model and will play a key part in embedding consistent processes, standards and performance across contracts. The Repairs Scheduling Manager will provide leadership and operational oversight to maximise productivity, meet KPIs and support contract teams in responding effectively to service demand.
ResponsibilitiesAs a Repairs Scheduling Manager, your responsibilities will include:
- Lead and manage a centralised Scheduling Team supporting multiple contracts.
- Plan and allocate operational resources (operatives and subcontractors) to maximise productivity and first-time fix.
- Work closely with Contract Managers, Operations Managers and Supervisors to align scheduling priorities with operational requirements.
- Act as an escalation point for complex scheduling issues, service failures and resident complaints.
- Monitor performance against KPIs, resource utilisation and service levels.
- Drive continuous improvement in scheduling processes, systems and ways of working.
- Implement escalation and contingency processes during peak demand or operational disruption.
- Support the embedding of the centralised scheduling model across contracts.
- Coach and develop schedulers to maintain consistent standards and performance.
To succeed as a Repairs Scheduling Manager, you will demonstrate:
- Experience managing a scheduling, planning or resource coordination function.
- Experience within social housing repairs, maintenance, facilities management or field service environments.
- Understanding of reactive repairs and maintenance operations.
- Experience using scheduling, workforce planning or job management systems (e.g. FLS or similar platforms).
- Experience managing or supervising scheduling teams.
- Strong IT skills, including Microsoft Office / Office 365.
Scheduling Manager in Stratford employer: Axis CLC
Axis CLC is an exceptional employer that prioritises employee wellbeing and professional growth, offering a competitive salary of up to £38,000, a robust pension scheme, and a range of benefits including 25 days' holiday and a paid volunteer day. With a strong focus on teamwork and continuous improvement, employees are encouraged to develop their skills within a supportive work culture that values high-quality service delivery across the UK. Joining Axis means being part of a dedicated team that not only maintains properties but also enhances communities, making it a rewarding place to build your career.
StudySmarter Expert Advice🤫
We think this is how you could land Scheduling Manager in Stratford
✨Tip Number 1
Network like a pro! Reach out to your connections in the property services sector and let them know you're on the hunt for a Scheduling Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Get your LinkedIn game on point! Make sure your profile is up-to-date and showcases your experience in scheduling and resource management. Join relevant groups and engage with posts to increase your visibility in the industry.
✨Tip Number 3
Prepare for interviews by brushing up on your knowledge of reactive repairs and maintenance operations. Be ready to discuss how you've maximised productivity and handled complex scheduling issues in the past. We want to see your problem-solving skills shine!
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search. So, get those applications in and show us what you've got!
We think you need these skills to ace Scheduling Manager in Stratford
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Repairs Scheduling Manager role. Highlight your experience in managing scheduling functions and any relevant skills that match the job description. We want to see how your background aligns with what we’re looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the role and how your experience in social housing repairs can benefit us. Keep it engaging and personal, showing us your passion for the position.
Showcase Relevant Experience:When filling out your application, be sure to showcase your experience with scheduling systems and resource management. We love seeing specific examples of how you've maximised productivity and improved processes in previous roles.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about what we do at Axis CLC.
How to prepare for a job interview at Axis CLC
✨Know the Company Inside Out
Before your interview, take some time to research Axis and its role in property services. Understand their mission, values, and recent projects. This will not only help you answer questions more effectively but also show your genuine interest in the company.
✨Showcase Your Scheduling Experience
Be ready to discuss your previous experience in managing scheduling or planning functions. Prepare specific examples of how you've maximised productivity and handled complex scheduling issues. This will demonstrate your capability to lead a centralised Scheduling Team.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills, especially regarding service failures or resident complaints. Think of scenarios where you successfully resolved scheduling conflicts or improved processes, and be ready to share these stories.
✨Highlight Your IT Proficiency
Since strong IT skills are essential for this role, be prepared to discuss your experience with scheduling systems and Microsoft Office. If you’ve used specific platforms like FLS, mention how you leveraged them to enhance scheduling efficiency.
