At a Glance
- Tasks: Lead the delivery of maintenance services and ensure high-quality standards.
- Company: Axis, a trusted property services specialist with over 110 years of experience.
- Benefits: Competitive salary, career development opportunities, and a supportive work environment.
- Other info: Join a dynamic team dedicated to delivering exceptional service and support.
- Why this job: Make a real difference in social housing and enhance community living standards.
- Qualifications: Experience in operations management and strong leadership skills.
The predicted salary is between 40500 - 49500 £ per year.
Axis, part of Axis CLC, is a trusted property services specialist delivering responsive repairs, planned works, refurbishments and voids services across the UK. Backed by over 110 years of combined experience and the wider strength of Axis CLC, operating from 23 UK offices and employing more than 2,500 people nationwide, we support housing providers and public sector clients with high-quality maintenance and compliance services that help keep residents safe, properties well maintained and communities supported.
As an Operations Manager, you will lead the day-to-day delivery of Disrepair Works and maintenance services within social housing, ensuring operational performance, resident satisfaction and contractual KPIs are consistently achieved. You will play a key leadership role across the contract, driving quality, compliance and service excellence while supporting the performance and development of operational teams.
What You’ll Deliver
- Lead the delivery of Disrepair and maintenance services, ensuring works are completed safely, efficiently and to agreed standards.
- Build strong relationships with clients, residents and stakeholders to deliver high levels of customer satisfaction.
- Monitor operational performance, including WIP, aged jobs, follow-ons and appointment management.
Operations Manager employer: Axis CLC
Axis CLC is an exceptional employer, offering a dynamic work environment where your contributions directly impact vital sectors such as healthcare and education. With a strong commitment to employee growth, we provide comprehensive training opportunities, competitive salaries, and a supportive culture that values diversity and inclusion. Located across the UK, our teams benefit from a collaborative atmosphere and unique perks like volunteer days and long-service awards, making Axis CLC a rewarding place to advance your career.
