At a Glance
- Tasks: Inspect and treat damp and mould issues in residential properties.
- Company: Axis, a trusted property services specialist with over 110 years of experience.
- Benefits: Salary up to £38,000, company van, discounts, and ongoing training.
- Other info: Join a diverse team committed to quality workmanship and sustainability.
- Why this job: Make a real impact on residents' living conditions while developing your skills.
- Qualifications: Experience in damp remediation and general repair skills required.
Axis, part of Axis CLC, is a trusted property services specialist delivering responsive repairs, planned works, refurbishments and voids services. We employ more than 1,500 people and support over 250 clients across the UK. Backed by over 110 years of combined experience across the Axis CLC group, we help keep residents safe, properties well maintained and clients fully compliant. This role supports our long-term partnership with Notting Hill Genesis (NHG), one of London’s largest housing providers. We deliver reactive, planned and disrepair works across thousands of homes, keeping properties safe, comfortable and well-maintained, using modern digital systems to keep work flowing smoothly.
The Role
We’re looking for a skilled and conscientious Damp & Mould Operative to join our NHG contract team. You’ll play a key role in improving residents’ living conditions by identifying, treating, and preventing damp, mould and condensation issues within occupied properties. This is a hands-on role requiring practical repair skills, a good eye for detail, and a strong commitment to resident care and health & safety.
Responsibilities
- Carry out damp and mould inspections in occupied residential properties.
- Diagnose and treat issues caused by damp, condensation or mould.
- Apply anti-mould treatments and undertake minor repairs, including:
- Patch plastering and redecoration
- Painting and sealing affected areas
- Minor joinery or repair works where required
- Record inspection findings and completed works using the Axis mobile app.
- Collaborate with supervisors, planners and admin teams to ensure smooth delivery and accurate reporting.
- Communicate professionally with residents, providing clear information and reassurance.
- Ensure compliance with all Health & Safety regulations and site procedures.
- Support Axis’s commitment to sustainability and quality workmanship.
- Work across occupied residential properties and be available to participate in out-of-hours support or emergency callout rota when required.
About You
You’re a practical and customer-focused tradesperson who understands the importance of safe, healthy homes. You have good general repair skills, take pride in a tidy, durable finish, and communicate well with residents and colleagues.
Requirements
- Experience in damp and mould remediation, property maintenance or general building repair
- Skills in painting, plastering or redecoration essential
- Strong understanding of moisture, ventilation and condensation causes
- Full UK driving licence and well-maintained tool kit
- Good communication and customer service skills
- Awareness of Health & Safety procedures and PPE use
Benefits
- Salary up to £38,000 depending upon experience
- Participation in on-call rota – £50 per call-out
- Company van and fuel card for work purposes
- 23 days’ annual leave + bank holidays
- Up to £2,000 colleague referral fee
- Long-service awards at key milestones
- Perkbox – discounts on coffee, cinema, travel and wellbeing
- 1 paid volunteer day each year
- Ongoing training, support and progression, Axis promotes from within.
Our Commitment
Many faces, One Axis. We’re proud to be an equal opportunity employer. We value diversity and inclusion across all teams and welcome applications from all backgrounds. Adjustments will be made where needed.
Apply Now
If you’re a Damp and Mould Operative who takes pride in quality workmanship and values making a real impact in residents’ homes, we’d love to hear from you.
Damp and Mould Operative in Croydon employer: Axis CLC
Axis is an exceptional employer, offering a supportive work culture that prioritises employee growth and development. With a commitment to quality workmanship and resident care, our Damp and Mould Operatives benefit from competitive salaries, comprehensive training, and a range of perks including a company van, annual leave, and volunteer opportunities. Join us in making a meaningful impact on the lives of residents while enjoying a fulfilling career in a dynamic and inclusive environment.
StudySmarter Expert Advice🤫
We think this is how you could land Damp and Mould Operative in Croydon
✨Tip Number 1
Get to know the company! Research Axis and their values, especially their commitment to resident care and sustainability. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills. As a Damp and Mould Operative, you'll be interacting with residents regularly. Make sure you can explain technical issues in simple terms and reassure them about the work being done.
✨Tip Number 3
Show off your practical skills! If you get the chance, demonstrate your experience in damp and mould remediation during interviews or assessments. Bring along examples of your past work or even photos to showcase your expertise.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're proactive and keen to join the Axis team. Don’t forget to follow up after applying to express your enthusiasm!
We think you need these skills to ace Damp and Mould Operative in Croydon
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight your experience in damp and mould remediation. We want to see how your skills align with the role, so don’t hold back on showcasing your relevant expertise!
Show Off Your Communication Skills:Since you'll be interacting with residents, it's crucial to demonstrate your strong communication abilities. Use clear and professional language in your application to show us you can reassure and inform residents effectively.
Highlight Your Practical Skills:We’re looking for someone with hands-on experience, so make sure to detail your practical repair skills. Whether it’s painting, plastering, or minor joinery, let us know what you can bring to the table!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity with Axis.
How to prepare for a job interview at Axis CLC
✨Know Your Stuff
Make sure you brush up on your knowledge of damp and mould issues. Understand the common causes, treatments, and preventative measures. Being able to discuss specific techniques or past experiences will show that you're not just familiar with the theory but have practical skills too.
✨Showcase Your Communication Skills
Since this role involves interacting with residents, practice how you would explain complex issues in simple terms. Think about examples where you've successfully communicated with clients or colleagues, especially in tricky situations. This will highlight your customer service skills.
✨Demonstrate Your Attention to Detail
During the interview, be ready to discuss how you ensure quality in your work. Share examples of how you've identified subtle signs of damp or mould that others might miss. This will illustrate your conscientious approach and commitment to maintaining high standards.
✨Be Prepared for Practical Questions
Expect questions that test your problem-solving abilities. You might be asked how you would handle a specific damp issue or what steps you’d take to ensure health and safety compliance. Think through these scenarios beforehand so you can respond confidently and effectively.
