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For Companies At a Glance
- Tasks: Lead and manage multiple projects in property services, ensuring quality and client satisfaction.
- Company: Join a national property services provider with over 55 years of experience.
- Benefits: Enjoy competitive salary, 25 days holiday, and perks like free coffees and discounts.
- Why this job: Make a real impact on community wellbeing and energy security while growing your career.
- Qualifications: Experience in contract management and strong communication skills are essential.
- Other info: Dynamic work environment with opportunities for professional development and long-service awards.
The predicted salary is between 36000 - 60000 £ per year.
About us
CLC is a national property services provider with 1,000+ employees, 250+ clients, 13 branches and 55 years of experience. We deliver responsive repairs, planned maintenance, decarbonisation/retrofit (PAS 2035/2038, MCS), compliance, refurbishment and fire safety, combining national reach with local service. As part of Axis CLC, we’re growing and investing in strategic acquisitions.
We maintain and improve the UK’s essential buildings and social infrastructure. By enhancing these environments, we contribute to community wellbeing, energy security, and national resilience.
CLC has grown significantly over the last few years and has ambitious growth plans to double in size in the next 4 years.
The role
We’re hiring a proactive Contract Manager to own end-to-end delivery, commercial performance and client relationships across a portfolio of concurrent projects covering Planned Works, Voids and Responsive Maintenance (RM) projects across a regional housing portfolio. You’ll lead multi-disciplinary teams to deliver right-first-time, hit KPIs/SLAs (FTF, TAT on voids, appointments kept, customer satisfaction) and protect safety, quality, programme and cost.
Key responsibilities
- Portfolio ownership & strategy: Set delivery strategy, resourcing and sequencing across Planned Works programmes (e.g., kitchens/bathrooms, roofing, doors/windows, EWI), Void property works, and Responsive Maintenance.
- Client & stakeholder management: Primary client interface for planned, voids and RM; chair progress/commercial meetings; manage resident communications and RLOs; ensure KPIs/SLAs and social value commitments are achieved.
- Commercial & P&L control: Own budgets, forecasts and CVRs; manage valuations, applications, NHF SOR/variations/comp events and final accounts; protect margin, cash and working capital.
- Contracts & governance: Administer NEC/JCT terms; ensure robust change control, notices and records; maintain risk registers and mitigations across all workstreams.
- Programme & WIP control: Build master/short-interval programmes; govern scheduling and WIP for RM and voids; monitor productivity/turnaround; unblock issues rapidly.
- H&S leadership: Champion CDM and safety culture; approve RAMS/permits; lead audits, TBTs and close-outs.
- Quality assurance: Drive ITPs and hold points; oversee snag/de-snag; ensure handovers, O&M packs, and statutory/compliance certification (gas, electric, fire, legionella, etc.) are complete.
- People leadership: Line-manage Senior Site Managers/Supervisors/Schedulers; set objectives, coach performance, balance workloads and plan succession.
- Supply chain management: Procure, brief and manage subcontractors/DLO; validate competence and RAMS; drive value, delivery and compliance.
- Reporting & insight: Produce dashboards covering H&S, quality, programme, commercial, risk, FTF, void TAT, and CSAT; use data to drive continuous improvement.
Requirements
Essential
- Demonstrable success as a Contract Manager (or Senior PM stepping up) running multiple concurrent programmes in Planned Works, Voids and Responsive Maintenance, ideally in housing or public sector.
- Security clearance: Must hold (or be immediately eligible for) SC clearance and meet/maintain BPSS as a minimum; willing to undergo vetting and periodic renewals.
- Strong commercial acumen: CVR management, forecasting, valuations, NHF SOR, variations and final accounts (NEC/JCT).
- Broad technical knowledge of building fabric, compliance standards and (advantageous) renewables (ASHP/PV) and minor civils.
- Robust command of H&S/CDM with the ability to set, review and enforce RAMS/permits.
- Excellent stakeholder skills (client, residents, subcontractors) with clear, confident communication.
- Data-literate with planning/scheduling and reporting systems experience.
- Full UK driving licence.
Qualifications (one or more desired)
- SMSTS (or SSSTS), First Aid, Asbestos Awareness; NEBOSH or equivalent H&S qualification.
- APM/PRINCE2 or equivalent; degree or HNC/HND in a relevant field is advantageous.
Nice to have
- Familiarity with MOD standards and procedures (if the contract includes military housing).
- Experience with PAS 2035/2038 retrofit programmes.
- Continuous-improvement mindset; calm, decisive leadership under time pressure.
What we offer
- Competitive salary and benefits
- 25 days’ holiday + Bank Holidays
- Long-service awards at key milestones
- Perkbox (free coffees, cinema tickets, discounts & more)
- 1 paid volunteer day each year
Contract Manager employer: Axis CLC
Contact Detail:
Axis CLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Contract Manager
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, or even hit up LinkedIn. The more people you know, the better your chances of landing that Contract Manager role.
✨Tip Number 2
Show off your skills! Prepare a portfolio showcasing your past projects and successes. When you get the chance to chat with potential employers, let them see what you can bring to the table. Numbers and results speak volumes!
✨Tip Number 3
Practice makes perfect! Get ready for interviews by doing mock sessions with friends or family. Focus on common questions for Contract Managers and be prepared to discuss your experience with KPIs, budgets, and team leadership.
✨Tip Number 4
Apply through our website! We love seeing applications directly from candidates who are genuinely interested in joining us at CLC. It shows initiative and enthusiasm, which are key traits we look for in a Contract Manager.
We think you need these skills to ace Contract Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Contract Manager role. Highlight your experience in managing multiple projects, especially in Planned Works and Responsive Maintenance. We want to see how your skills align with our needs!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for CLC. Mention specific projects you've managed and how they relate to our goals. Let us know what excites you about this opportunity!
Showcase Your Achievements: Don’t just list your responsibilities; showcase your achievements! Use numbers and examples to demonstrate how you’ve hit KPIs or improved processes in previous roles. We love seeing results!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss any important updates. Plus, it’s super easy!
How to prepare for a job interview at Axis CLC
✨Know Your Stuff
Make sure you’re well-versed in the specifics of contract management, especially in Planned Works, Voids, and Responsive Maintenance. Brush up on NEC/JCT terms and be ready to discuss your experience with budgets, forecasts, and CVRs.
✨Showcase Your Leadership Skills
As a Contract Manager, you'll be leading teams, so prepare examples that highlight your leadership style. Think about times when you’ve successfully managed multi-disciplinary teams or resolved conflicts, and be ready to share those stories.
✨Understand the Company’s Vision
Research CLC and its growth plans. Be prepared to discuss how your skills and experiences align with their mission to enhance community wellbeing and energy security. Showing that you understand their goals will set you apart.
✨Prepare for Scenario Questions
Expect questions that ask how you would handle specific situations, like managing client communications or ensuring compliance with safety standards. Practise articulating your thought process and decision-making strategies in these scenarios.