At a Glance
- Tasks: Inspect and treat damp and mould issues in residential properties.
- Company: Axis, a trusted property services specialist with over 110 years of experience.
- Benefits: Competitive salary, company van, discounts, and ongoing training opportunities.
- Other info: Join a diverse team committed to quality workmanship and sustainability.
- Why this job: Make a real difference in residents' lives while developing your skills.
- Qualifications: Experience in property maintenance and strong communication skills required.
Axis, part of Axis CLC, is a trusted property services specialist delivering responsive repairs, planned works, refurbishments and voids services. We employ more than 1,500 people and support over 250 clients across the UK. Backed by over 110 years of combined experience across the Axis CLC group, we help keep residents safe, properties well maintained and clients fully compliant. This role supports our long-term partnership with Notting Hill Genesis (NHG), one of London’s largest housing providers. We deliver reactive, planned and disrepair works across thousands of homes, keeping properties safe, comfortable and well-maintained, using modern digital systems to keep work flowing smoothly.
The Role
We’re looking for a skilled and conscientious Damp & Mould Operative to join our NHG contract team. You’ll play a key role in improving residents’ living conditions by identifying, treating, and preventing damp, mould and condensation issues within occupied properties. This is a hands-on role requiring practical repair skills, a good eye for detail, and a strong commitment to resident care and health & safety.
Responsibilities
- Carry out damp and mould inspections in occupied residential properties.
- Diagnose and treat issues caused by damp, condensation or mould.
- Apply anti-mould treatments and undertake minor repairs, including:
- Patch plastering and redecoration
- Painting and sealing affected areas
- Minor joinery or repair works where required
- Record inspection findings and completed works using the Axis mobile app.
- Collaborate with supervisors, planners and admin teams to ensure smooth delivery and accurate reporting.
- Communicate professionally with residents, providing clear information and reassurance.
- Ensure compliance with all Health & Safety regulations and site procedures.
- Support Axis’s commitment to sustainability and quality workmanship.
- Work across occupied residential properties and be available to participate in out-of-hours support or emergency callout rota when required.
About You
You’re a practical and customer-focused tradesperson who understands the importance of safe, healthy homes. You have good general repair skills, take pride in a tidy, durable finish, and communicate well with residents and colleagues.
Requirements
- Experience in damp and mould remediation, property maintenance or general building repair
- Skills in painting, plastering or redecoration essential
- Strong understanding of moisture, ventilation and condensation causes
- Full UK driving licence and well-maintained tool kit
- Good communication and customer service skills
- Aware of Health & Safety procedures and PPE use
Benefits
- Salary up to £38,000 depending upon experience
- Participation in on-call rota – £50 per call-out
- Company van and fuel card for work purposes
- 23 days’ annual leave + bank holidays
- Up to £2,000 colleague referral fee
- Long-service awards at key milestones
- Perkbox – discounts on coffee, cinema, travel and wellbeing
- 1 paid volunteer day each year
- Ongoing training, support and progression, Axis promotes from within.
Our Commitment
Many faces, One Axis. We’re proud to be an equal opportunity employer. We value diversity and inclusion across all teams and welcome applications from all backgrounds. Adjustments will be made where needed.
Apply Now
If you’re a Damp and Mould Operative who takes pride in quality workmanship and values making a real impact in residents’ homes, we’d love to hear from you.
Damp and Mould Operative in Collier Row employer: Axis CLC
Axis is an exceptional employer that prioritises the well-being of its employees and the communities they serve. With a strong commitment to professional development, Axis offers ongoing training and progression opportunities, ensuring that every Damp and Mould Operative can grow their skills while making a meaningful impact on residents' living conditions. The supportive work culture, combined with competitive benefits such as a company van, generous leave, and employee discounts, makes Axis a fantastic place to build a rewarding career in property services.
StudySmarter Expert Advice🤫
We think this is how you could land Damp and Mould Operative in Collier Row
✨Tip Number 1
Get to know the company! Research Axis and their values, especially their commitment to resident care and sustainability. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills. As a Damp and Mould Operative, you'll need to interact with residents regularly. Role-play scenarios with friends or family to boost your confidence in providing clear information and reassurance.
✨Tip Number 3
Show off your practical skills! If you have any past projects or experiences related to damp and mould remediation, be ready to discuss them. Bring along photos or examples of your work to demonstrate your expertise during interviews.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're proactive and keen on joining the Axis team. Don’t forget to follow up after applying to express your enthusiasm!
We think you need these skills to ace Damp and Mould Operative in Collier Row
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in damp and mould remediation, property maintenance, and any relevant skills like painting or plastering. We want to see how your background aligns with the role, so don’t be shy about showcasing your expertise!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about improving residents’ living conditions and how your practical skills make you a perfect fit for our team. Keep it friendly and professional, just like we do at StudySmarter.
Showcase Your Communication Skills:Since this role involves interacting with residents, it’s important to demonstrate your communication skills in your application. Share examples of how you’ve effectively communicated with clients or colleagues in the past, as this will show us you can handle resident care with ease.
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Axis CLC
✨Know Your Stuff
Make sure you brush up on your knowledge of damp and mould issues. Understand the common causes, treatments, and preventative measures. Being able to discuss specific techniques or past experiences will show that you're not just familiar with the theory but have practical skills too.
✨Showcase Your Communication Skills
Since this role involves interacting with residents, practice how you'll communicate complex information clearly and reassuringly. Think about examples where you've successfully explained technical issues to non-experts, as this will demonstrate your customer service skills.
✨Demonstrate Your Attention to Detail
During the interview, be prepared to discuss how you ensure quality in your work. Share examples of how you've identified subtle signs of damp or mould in the past and the steps you took to address them. This will highlight your conscientious approach to improving living conditions.
✨Be Ready for Practical Questions
Expect some scenario-based questions where you might need to diagnose a problem or suggest a solution on the spot. Practise thinking through your responses logically, and don’t hesitate to ask clarifying questions if needed. This shows your problem-solving skills and ability to think on your feet.
