At a Glance
- Tasks: Build relationships, translate business needs into tech solutions, and support IT transformation.
- Company: Join Axis CLC, a leading property maintenance partner with over 110 years of experience.
- Benefits: Up to £70,000 salary, hybrid working, 25 days holiday, and wellness perks.
- Other info: Opportunities for growth and a commitment to diversity and inclusion.
- Why this job: Make a real impact in a dynamic role during an exciting IT transformation.
- Qualifications: Experience in IT Business Partner roles and strong stakeholder management skills.
The predicted salary is between 70000 - 70000 £ per year.
Axis CLC is a national property maintenance and compliance partner, backed by over 110 years of combined experience. We employ more than 2,500 people and support over 400 clients across the UK, delivering essential repairs, refurbishment and building safety services that keep homes and public buildings operating at their best. Each year we complete over 400,000 repairs, helping to keep tenants safe, properties performing and owners fully compliant.
As part of a significant Group IT transformation and wider business systems consolidation programme, we're looking for an IT Business Partner to become the key link between Group IT and our operational business divisions. Reporting to the Head of IT Services, you'll work closely with Service Delivery, Change & Delivery and wider Group IT teams to build trusted relationships across the business. Acting as the voice of the business within IT, you'll help shape priorities, translate operational needs into technology solutions and ensure IT services and change initiatives deliver real business value. This is a highly visible role where you'll influence stakeholders at all levels, support service improvement and play a key part in strengthening the relationship between IT and the wider business during an exciting period of transformation. The role is predominantly office-based, with regular travel across Group sites.
What You'll Do
- Build trusted relationships with allocated business divisions, acting as the primary point of contact between the business and Group IT.
- Develop a strong understanding of operational priorities, challenges and objectives, translating these into clear technology requirements.
- Represent business needs within IT change planning, prioritisation and governance forums.
- Communicate IT service performance, project progress and delivery plans to business stakeholders in a clear and accessible way.
- Support demand management by helping stakeholders understand delivery capacity, priorities and timescales.
- Identify opportunities where technology can improve operational performance, efficiency and customer outcomes.
- Support the delivery of the Group's systems consolidation and wider IT transformation programme.
- Act as the first point of contact for business escalations, ensuring issues are effectively triaged and resolved through the appropriate IT teams.
- Contribute to service reviews, governance meetings and performance reporting, ensuring services continue to meet business needs.
- Support user engagement, communication and adoption activities for new systems, services and technology initiatives.
- Build confidence in Group IT through proactive engagement, effective communication and a collaborative approach.
About You
- Previous experience in an IT Business Partner, IT Relationship Manager or similar business-facing IT role.
- Proven ability to build strong relationships with stakeholders at all levels and influence positive outcomes.
- Experience translating business requirements into technology solutions and explaining technical concepts in a clear, non‑technical way.
- Good understanding of IT Service Delivery, Change Management and project delivery environments.
- Excellent communication, stakeholder management and relationship‑building skills.
- Able to manage multiple priorities while maintaining a customer‑focused and commercially aware approach.
- Experience working across multiple sites or within a geographically dispersed organisation.
- Willingness to travel regularly across Group locations.
Desirable
- Experience supporting business transformation, systems consolidation or organisational change programmes.
- Knowledge of ITIL, Business Relationship Management (BRMP) or recognised change management methodologies.
- Experience within housing, property services, facilities management or another operational, service‑led environment.
What We Offer
- Up to £70,000 per annum plus benefits.
- Hybrid working with flexibility around office attendance.
- Pension, medical scheme options and life assurance.
- 25 days’ holiday + bank holidays.
- Perkbox benefits worth up to £350 per year, including discounts, perks and wellbeing support.
- 24/7 GP referral and wellbeing support service.
- 1 paid volunteer day.
- £2,000 refer‑a‑friend bonus after the referee passes probation.
- Opportunities for development and progression across Axis CLC.
Why Axis CLC
Joining Axis CLC means being part of a national team delivering essential services across housing, education, healthcare, defence and commercial property. We value reliability, quality and social impact, and offer meaningful work with real opportunities to grow.
Our Commitment to Inclusion
Many faces, one Axis CLC. We value diversity and are proud to be an equal‑opportunity employer. If you require any adjustments during the recruitment process, please let us know.
IT Business Partner (Internal) in London employer: Axis CLC Group
Axis CLC is an exceptional employer, offering a supportive work environment where reliability and quality are at the forefront of our mission. As a Painter and Decorator, you will benefit from competitive pay, a company van, and opportunities for professional development while contributing to meaningful projects that enhance communities across various sectors. Our commitment to inclusion and employee wellbeing ensures that every team member feels valued and empowered to grow within the organisation.
StudySmarter Expert Advice🤫
We think this is how you could land IT Business Partner (Internal) in London
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Axis CLC Group values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges Axis CLC Group might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at Axis CLC Group!
✨Direct Apply to Axis CLC Group
Let's not forget to apply directly through the Axis CLC Group website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace IT Business Partner (Internal) in London
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Axis CLC Group.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Axis CLC Group. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at Axis CLC Group
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
