At a Glance
- Tasks: Carry out multi-trade repairs and maintenance in occupied and void properties.
- Company: Join a dynamic team focused on high-priority contracts across London and the South East.
- Benefits: Earn up to £43,000, enjoy 23 days leave, and access exclusive discounts.
- Other info: Embrace a culture of diversity and inclusion with excellent career progression opportunities.
- Why this job: Make a real difference in social housing while developing your trade skills.
- Qualifications: Experience in multi-trade repairs and a full UK driving licence required.
The predicted salary is between 43000 - 43000 £ per year.
Support for High Priority Contracts
The CARE Team is a specialist operational team working across London and the South East, established to strengthen performance on our most critical and high-risk contracts, supporting our clients’ and residents’ needs.
The team is deployed where it delivers the greatest value, supporting peak demand, new contract mobilisations, and complex operational challenges that require experienced, high-impact intervention.
Engineers and operatives assigned to the CARE Team benefit from an enhanced pay and benefits package, reflecting the increased responsibility, flexibility, and performance expectations associated with this work.
This includes higher earning potential and access to additional benefits designed to recognise skills, commitment, and adaptability.
Trusted to stabilise services, reinforce control, and raise delivery standards, the CARE Team operates at pace in fast-moving, demanding environments.
Team members work across multiple contracts, engage with a wide range of clients, and rapidly adapt to different systems, processes, and operational models.
Each deployment presents a new challenge and a clear objective: to deliver visible, measurable improvements in service delivery, customer confidence, and operational performance.
Overall Purpose
Carry out a range of multi-trade repairs and maintenance works in occupied and void properties, delivering a high standard of workmanship and customer service.
Work across responsive repairs, planned maintenance and remedial tasks as required, ensuring jobs are completed safely, efficiently and to specification.
Support the smooth delivery of services in social housing and property maintenance environments, maintaining accurate records and communicating effectively with residents, colleagues and clients.
- Key Tasks / Activities / Responsibilities
- Complete multi-trade repairs including carpentry, plumbing, patch plastering, tiling, decorating and basic flooring works.
- Diagnose faults, identify materials required and complete works right first time wherever possible.
- Carry out responsive repairs and void property works within agreed timescales and quality standards.
- Ensure all work is undertaken safely, following risk assessments, method statements and site procedures.
- Use handheld devices or job management systems to record progress, materials used and completion notes.
- Liaise professionally with residents, reporting any access issues, additional works or safeguarding concerns.
- Maintain tools, equipment and van stock in good order and request materials as needed.
- Escalate complex defects, specialist works or follow-on requirements to the appropriate supervisor.
- Work collaboratively with other trades and support service delivery across the contract.
- Undertake any other duties reasonably required within the scope of the role.
Person Specification
- Key Knowledge
- Good working knowledge of multi-trade repair techniques and safe working practices.
- Understanding of responsive repairs and void property standards in social housing.
- Awareness of health and safety requirements, including manual handling and asbestos awareness.
- Key Skills
- Strong practical trade skills across multiple disciplines.
- Ability to diagnose and resolve repair issues efficiently.
- Good communication and customer service skills.
- Able to work independently and manage daily workload.
- Accurate record-keeping and basic IT skills.
- Key Experience
- Experience carrying out multi-trade repairs in domestic or social housing properties is required.
- Experience working in responsive maintenance, voids or occupied homes is desirable.
- Experience using handheld devices or job management systems is required.
What We Offer
- Salary of up to £43,000 depending on experience
- Company van and fuel card
- 23 days’ annual leave + bank holidays
- Up to £2,000 colleague referral fee
- Long-service awards
- Perkbox - discounts on retail, travel and wellbeing
- 1 paid volunteer day each year
- Ongoing training, support and progression
- Other Key Information
- Full UK driving licence required.
- Trade qualification or equivalent experience required.
- All staff must follow the company sustainability policy by minimising environmental impact, reducing waste, conserving resources and reporting any environmental concerns.
- Our Commitment to Inclusion
Many faces, one Axis CLC. We value diversity and are proud to be an equal opportunity employer. If you require any adjustments during the hiring process, please let us know.
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Excellence Support Team - Multitrader employer: Axis CLC Group
Axis CLC is an exceptional employer, offering a supportive work culture that prioritises employee growth and development. With competitive salaries, comprehensive benefits including a company van, and a commitment to social impact, employees can find meaningful work while contributing to the well-being of communities across London. Join us in delivering high-quality services and enjoy the opportunity to progress within a diverse and inclusive environment.
StudySmarter Expert Advice🤫
We think this is how you could land Excellence Support Team - Multitrader
✨Get Your Hands Dirty
In skilled trades, practical experience is everything. Consider volunteering or doing odd jobs in your area to build up your skills and visibility. Local businesses often appreciate helping hands and it might just lead to a full-time gig!
✨Join Trade Associations
Look into joining organisations specific to your trade (like the National Federation of Builders or similar). They often have job boards, networking events, and apprenticeships that can put you in touch with employers who value skilled workers. Plus, being part of these communities adds credibility to your profiles!
✨Showcase Your Work Online
Craft a portfolio that highlights your craftsmanship—before and after photos, project descriptions, and client testimonials are all golden! Share this on platforms that cater to skilled trades, like Instagram or dedicated forums, to attract potential employers looking for your skillset.
✨Apply Directly and Follow Up
Don’t just rely on job boards—visit local businesses, introduce yourself, and drop off your CV. Building rapport face-to-face can work wonders in the skilled trades sector. And remember, following up after applying through our website shows dedication; it might just give you an edge over other candidates!
We think you need these skills to ace Excellence Support Team - Multitrader
Some tips for your application 🫡
Show Off Your Skills with Certificates:In the skilled trades world, your practical skills and certifications are key! Make sure you highlight any relevant qualifications or training you've completed. If you’ve got a trade-specific certificate, like an NVQ or City & Guilds, include it in your CV to catch Axis CLC Group's eye.
Tailor Your CV to the Job:Don’t just send out a generic CV; tailor it specifically for the skilled trades role at Axis CLC Group. Emphasise your hands-on experience, the tools and techniques you’re proficient in, and any notifiable compliance standards you've met. This shows that you’ve put thought into your application.
Highlight Your Projects or Achievements:Don’t forget to showcase any significant projects or achievements in your cover letter. Whether it’s completing a complex installation or meeting deadlines on a large project, these details make a big difference. They help paint a picture of your expertise and dedication!
Keep It Concise and Relevant:When applying for a full-time role in skilled trades, keep your writing to the point. Hiring managers appreciate clear, concise applications. Focus on relevant experiences and skills, and avoid fluff. Remember, they’re looking for someone who can get the job done—so show them you can!
How to prepare for a job interview at Axis CLC Group
✨Master the Hands-On Skills
In skilled trades, practical skills matter a ton. Be ready to showcase your hands-on abilities during the interview—whether it's through a practical test or a demonstration of your craftsmanship. Bring your best examples of past projects to discuss them in detail!
✨Know Your Tools Like the Back of Your Hand
Employers in the skilled trades often want to hear about your proficiency with specific tools and equipment. Brush up on the tools relevant to your field and be prepared to discuss your experiences using them. This shows you’re not just experienced but also safe and competent.
✨Be Ready to Talk About Safety Practices
Safety is paramount in skilled trades. Be prepared to discuss your knowledge of safety regulations and how you've implemented them in previous roles. This will demonstrate your commitment to a safe working environment—a quality that employers highly value.
✨Show Off Your Problem-Solving Skills
When tackling skilled trade roles, employers want to know about your ability to think on your feet. Be ready with examples of how you've solved unexpected problems on the job. This will illustrate your adaptability and resourcefulness, key traits for a full-time position at Axis CLC Group.
