CLC, part of Axis CLC, is a national maintenance and refurbishment provider supporting clients across the healthcare, defence, leisure, heritage, commercial and education sectors. Backed by over 110 years of combined experience and the wider strength of Axis CLC, operating from 23 UK offices and employing more than 2,500 people nationwide, we deliver responsive repairs, planned maintenance, compliance, decarbonisation and refurbishment services through a UK-wide operational network and long-established regional presence. We’re looking for an experienced Resident Liaison Officer (RLO) to support residents and site teams throughout the programme based in Hull. This role is critical in ensuring clear communication, managing expectations and supporting residents, particularly those who may be vulnerable, throughout the works. What You’ll Be Doing Acting as the primary point of contact for residents during planned refurbishment works Arranging and attending resident consultation meetings, pre-start visits and ongoing drop-ins Providing clear, timely and empathetic updates on works, programmes and access requirements Supporting vulnerable residents, including those living with dementia, ensuring their needs are understood and accommodated Managing and resolving resident concerns and complaints professionally and sensi...
Resident Liaison Officer employer: Axis CLC Careers
Axis is an excellent employer, offering a supportive work culture that values teamwork and community impact. With over 110 years of experience, employees benefit from extensive training and development opportunities, ensuring personal and professional growth while contributing to the maintenance of safe and well-presented homes in Wolverhampton. The company's commitment to high-quality service and employee well-being makes it a rewarding place to work for those seeking meaningful employment in property services.
