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For Companies At a Glance
- Tasks: Manage Marine claims and ensure top-notch customer service.
- Company: Join AXIS Capital, a leader in specialty insurance and reinsurance.
- Benefits: Enjoy competitive pay, health plans, wellness programs, and tuition reimbursement.
- Why this job: Be part of a supportive culture that values diversity and personal growth.
- Qualifications: Strong Marine insurance knowledge and excellent communication skills required.
- Other info: Open to discussing unique experiences that can enhance the role.
The predicted salary is between 48000 - 72000 £ per year.
Senior Claims Specialist
Axis Capital London, United Kingdom Apply now Posted 17 days ago Permanent Competitive
Senior Claims Specialist
This is your opportunity to join AXIS Capital – a trusted global provider of specialty lines insurance and reinsurance. We stand apart for our outstanding client service, intelligent risk taking and superior risk adjusted returns for our shareholders. We also proudly maintain an entrepreneurial, disciplined and ethical corporate culture. As a member of AXIS, you join a team that is among the best in the industry.
At AXIS, we believe that we are only as strong as our people. We strive to create an inclusive and welcoming culture where employees of all backgrounds and from all walks of life feel comfortable and empowered to be themselves. This means that we bring our whole selves to work.
All qualified applicants will receive consideration for employment without regard to race, color, religion or creed, sex, pregnancy, sexual orientation, gender identity or expression, national origin or ancestry, citizenship, physical or mental disability, age, marital status, civil union status, family or parental status, or any other characteristic protected by law. Accommodation is available upon request for candidates taking part in the selection process.
Job Description: Senior Claims Specialist – Marine
How does this role contribute to our collective success?
This role contributes to AXIS\’ collective success through maintaining and promoting a market leading claims service to support clients\’ complex risks and challenges, and in so doing, to support the retention and acquisition of business.
What will you do in this role?
- Manage a personal case load of Marine claims working alongside other members of the Marine claims team. You will look after claims for all Marine classes including but not limited to Liability, Cargo, War and Fine Art and Specie reporting to the Marine Claims Manager. The portfolio of claims includes claims arising in international jurisdictions and are a mix of: lead, claims agreement party and follow; primary and excess; and company and syndicate.
- Work closely with claims management, external legal advisors, surveyors, adjusters, TPAs, market leaders/followers and brokers to ensure that the highest standard of technical claims handling and customer service is provided.
- Ensure that reserves are entered as quickly and accurately as possible in accordance with AXIS\’ reserving philosophy.
- Monitor your performance against KPIs, ensure that all AXIS\’ processes and procedures are followed and all regulatory and corporate governance requirements are met.
- Report internally on your portfolio, large losses, legal developments, trends and matters of interest/cases of note.
- Liaise with underwriters on wording issues and the provision of claims information.
- Proactively drive broker engagement, supporting AXIS cultural values of excellence and stronger together, and seek out opportunities to join market committees
- Liaise with other internal stakeholders (actuarial, finance, reinsurance) as appropriate.
- Attend client meetings, mediations, arbitrations and hearings as appropriate.
- Support and engage with AXIS DEI efforts, building a safe work environment where all employees\’ perspectives are welcome and each employee\’s wellbeing is prioritised.
You may also be required to take on additional duties, responsibilities and activities appropriate to the nature of this role.
About You:
We encourage you to bring your own experience and expertise to the table, so while there are some qualifications and experiences, we need you to have, we are open to discussing how your individual knowledge might lend itself to fulfilling this role and help us achieve our goals.
What you need to have:
- Strong Marine insurance knowledge with particular focus on Liability and Cargo with an ability to manage complex claims.
- Worked in a syndicate, company, broker, law firm or similar and gained sufficient experience to perform the above duties and responsibilities.
- Excellent written and verbal communication skills with the ability to communicate technical concepts to a non-technical audience.
- Capability to make decisions/recommendations when faced with ambiguity and changing priorities.
- The desire to work in a customer facing role and possess the ability to develop and sustain relationships with internal and external stakeholders.
- Ability to self-start own tasks, prioritise and organise workload.
- Ability to exercise sound judgment.
What we prefer you to have:
- Knowledge of CLASS/ECF2.
- Experience with Excel, Word, Powerpoint and Docosoft.
- Legal or professional qualification
- Experience handling US liability cases and a knowledge of the US legal system
What we offer:
You will be eligible for a comprehensive and competitive benefits package which includes medical plans for you and your family, health and wellness programs, retirement plans, tuition reimbursement, paid annual leave, and much more.
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Senior Claims Specialist | London, UK employer: AXIS Capital
Contact Detail:
AXIS Capital Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Claims Specialist | London, UK
✨Tip Number 1
Familiarise yourself with the latest trends and developments in marine insurance, particularly in Liability and Cargo. This knowledge will not only help you during interviews but also demonstrate your commitment to staying updated in a rapidly evolving industry.
✨Tip Number 2
Network with professionals in the marine insurance sector, especially those who have experience working with AXIS Capital or similar companies. Attend industry events or join relevant online forums to build connections that could provide valuable insights and potentially lead to referrals.
✨Tip Number 3
Prepare to discuss specific examples of complex claims you have managed in the past. Highlight your problem-solving skills and ability to communicate technical concepts clearly, as these are crucial for the Senior Claims Specialist role.
✨Tip Number 4
Showcase your understanding of AXIS Capital's corporate culture and values during your interactions. Emphasising your alignment with their commitment to inclusivity and ethical practices can set you apart from other candidates.
We think you need these skills to ace Senior Claims Specialist | London, UK
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience in marine insurance, particularly focusing on liability and cargo claims. Use specific examples to demonstrate your ability to manage complex claims effectively.
Craft a Compelling Cover Letter: Write a cover letter that showcases your understanding of AXIS Capital's values and culture. Emphasise your customer-facing experience and how you can contribute to their market-leading claims service.
Highlight Communication Skills: In your application, stress your excellent written and verbal communication skills. Provide examples of how you've successfully communicated technical concepts to non-technical audiences in previous roles.
Showcase Decision-Making Abilities: Illustrate your capability to make sound decisions in ambiguous situations. Share instances where you've had to prioritise tasks or adapt to changing circumstances while maintaining high standards of service.
How to prepare for a job interview at AXIS Capital
✨Showcase Your Marine Insurance Knowledge
Make sure to highlight your strong understanding of Marine insurance, particularly in Liability and Cargo. Be prepared to discuss specific cases you've managed and how you approached complex claims.
✨Demonstrate Communication Skills
Since the role requires excellent written and verbal communication, practice explaining technical concepts in simple terms. You might be asked to present a case study, so clarity is key!
✨Prepare for Scenario-Based Questions
Expect questions that assess your decision-making skills in ambiguous situations. Think of examples from your past experience where you had to make tough calls or adapt to changing priorities.
✨Emphasise Relationship Building
The role involves liaising with various stakeholders, so be ready to discuss how you've built and maintained relationships in previous roles. Share examples of how you’ve engaged with clients or brokers effectively.
