Senior Claims Specialist

Senior Claims Specialist

London Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Manage Marine claims and collaborate with a dynamic team to deliver top-notch service.
  • Company: Join AXIS Capital, a leading global provider of specialty insurance and reinsurance.
  • Benefits: Enjoy competitive pay, health plans, wellness programs, and tuition reimbursement.
  • Why this job: Be part of an inclusive culture that values your unique perspective and promotes personal growth.
  • Qualifications: Strong Marine insurance knowledge and excellent communication skills are essential.
  • Other info: Open to diverse backgrounds; accommodation available during the selection process.

The predicted salary is between 36000 - 60000 £ per year.

: Senior Claims Specialist, Financial Lines

How does this role contribute to our collective success?

This role contributes to AXIS’ collective success through maintaining and promoting a market leading claims service to support clients’ complex risks and challenges and in so doing to support the retention and acquisition of business.

What will you do in this role?

  • To handle financial lines claims (FI, W&I and D&O) for a wide variety of financial institution, professional and commercial clients written in the Global Markets Professional Lines Division and reporting to the Financial Lines Claims Manager.

  • To handle complex financial lines claims in a lead capacity from first advice to final settlement including full analysis of coverage/liability, reserve evaluations and resolution strategy.

  • The portfolio of claims will include claims arising in international jurisdictions (inc. US) and will be a mixture of lead and follow, primary and excess and company and syndicate claims.

  • To work closely with claims management, external legal advisors, market leaders and brokers to ensure that the highest standard of technical claims handling and customer service is provided.

  • To liaise with underwriters on wording/policy issues, the provision of claims information and to attend client meetings as appropriate.

  • To liaise with other internal stakeholders (actuarial, finance, reinsurance) as appropriate.

  • About You:

    We encourage you to bring your own experience and expertise to the table, so while there are some qualifications and experiences, we need you to have, we are open to discussing how your individual knowledge might lend itself to fulfilling this role and help us achieve our goals.

    What you need to have:

  • Experience in dealing with financial lines claims in either a claims lead or legal advisory capacity.

  • Excellent written and verbal communication skills and ability to articulately present in meetings.

  • Ability to develop and sustain relationships with internal and external stakeholders.

  • Ability to prioritise and organise workload.

  • Ability to exercise sound judgment.

  • Excellent written and verbal communication skills, to liaise with numerous customers, both internal and external.

  • What we prefer you to have:

  • Ideally will have worked in a syndicate or company and gained sufficient experience in the market place to independently perform the above duties and responsibilities.

  • Financial lines insurance lawyers interested in moving across to complex claims handling are also encouraged to apply.

  • Knowledge of ECF2.

  • Experience with Excel, Word and PowerPoint.

  • Legal or professional qualification such as ACII.

  • Role Factors:

    In this role, you will typically be required to be in the office 2 to 3 days per week.

    What we offer:

    You will be eligible for a comprehensive and competitive benefits package which includes medical plans for you and your family, health and wellness programs, retirement plans, tuition reimbursement, paid annual leave, and much more.

    Senior Claims Specialist employer: AXIS Capital

    AXIS Capital is an exceptional employer that fosters a dynamic and inclusive work environment, where employees are empowered to bring their authentic selves to work. With a strong focus on professional development, AXIS offers comprehensive benefits including health and wellness programmes, retirement plans, and tuition reimbursement, ensuring that every team member can thrive both personally and professionally. Located in a vibrant industry hub, this role as a Senior Claims Specialist provides the opportunity to engage with complex marine claims while collaborating with some of the best minds in the insurance sector.
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    Contact Detail:

    AXIS Capital Recruiting Team

    StudySmarter Expert Advice 🤫

    We think this is how you could land Senior Claims Specialist

    ✨Tip Number 1

    Familiarise yourself with the latest trends and developments in marine insurance, particularly around Liability and Cargo claims. This knowledge will not only help you during interviews but also demonstrate your commitment to staying updated in a rapidly evolving field.

    ✨Tip Number 2

    Network with professionals in the marine insurance sector, especially those who have experience working with AXIS or similar companies. Attend industry events or join relevant online forums to build connections that could provide insights or referrals.

    ✨Tip Number 3

    Prepare to discuss specific examples of complex claims you've managed in the past. Highlight your decision-making process and how you navigated challenges, as this will showcase your expertise and problem-solving skills to potential employers.

    ✨Tip Number 4

    Demonstrate your understanding of AXIS's corporate culture by aligning your values with theirs. Be ready to discuss how you can contribute to their inclusive environment and support their DEI efforts, which is crucial for a role at AXIS.

    We think you need these skills to ace Senior Claims Specialist

    Marine Insurance Knowledge
    Claims Management
    Technical Claims Handling
    Excellent Written and Verbal Communication
    Stakeholder Relationship Management
    Decision-Making Skills
    Organisational Skills
    Sound Judgment
    Experience with Liability and Cargo Claims
    Knowledge of CLASS/ECF2
    Proficiency in Excel, Word, PowerPoint, and Docosoft
    Understanding of US Legal System
    Customer Service Orientation
    Ability to Work Under Ambiguity

    Some tips for your application 🫡

    Tailor Your CV: Make sure your CV highlights your relevant experience in Marine insurance, particularly focusing on Liability and Cargo claims. Use specific examples to demonstrate your ability to manage complex claims effectively.

    Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role at AXIS Capital. Mention how your background aligns with their values of client service and ethical culture, and provide examples of how you've successfully managed relationships with stakeholders in previous roles.

    Showcase Communication Skills: Since excellent written and verbal communication skills are crucial for this position, ensure that your application materials are clear, concise, and free of jargon. Highlight any experiences where you communicated technical concepts to non-technical audiences.

    Highlight Relevant Qualifications: If you have any legal or professional qualifications, or experience handling US liability cases, make sure to include these in your application. This will demonstrate your suitability for the role and your understanding of the legal landscape.

    How to prepare for a job interview at AXIS Capital

    ✨Showcase Your Marine Insurance Knowledge

    Make sure to highlight your strong understanding of Marine insurance, especially in Liability and Cargo. Be prepared to discuss specific cases you've managed and how you navigated complex claims.

    ✨Demonstrate Communication Skills

    Since the role requires excellent written and verbal communication, practice explaining technical concepts in simple terms. You might be asked to demonstrate this during the interview, so think of examples where you've successfully communicated with non-technical stakeholders.

    ✨Prepare for Scenario-Based Questions

    Expect questions that assess your decision-making skills in ambiguous situations. Prepare examples from your past experiences where you had to make tough calls or adapt to changing priorities, showcasing your sound judgment.

    ✨Emphasise Relationship Building

    The role involves liaising with various stakeholders, so be ready to discuss how you've built and maintained relationships in previous roles. Share specific strategies you've used to engage clients and brokers effectively.

    Senior Claims Specialist
    AXIS Capital
    Location: London
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    • Senior Claims Specialist

      London
      Full-Time
      36000 - 60000 £ / year (est.)
    • A

      AXIS Capital

      1000-5000
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