Marine Claims Lead in London

This is your opportunity to join AXIS Capital – a trusted global provider of specialty lines insurance and reinsurance. We stand apart for our outstanding client service, intelligent risk taking and superior risk adjusted returns for our shareholders. We also proudly maintain an entrepreneurial, disciplined and ethical corporate culture. As a member of AXIS, you join a team that is among the best in the industry.

At AXIS, we believe that we are only as strong as our people. We strive to create an inclusive and welcoming culture where employees of all backgrounds and from all walks of life feel comfortable and empowered to be themselves. This means that we bring our whole selves to work.

All qualified applicants will receive consideration for employment without regard to race, color, religion or creed, sex, pregnancy, sexual orientation, gender identity or expression, national origin or ancestry, citizenship, physical or mental disability, age, marital status, civil union status, family or parental status, or any other characteristic protected by law. Accommodation is available upon request for candidates taking part in the selection process.

This role contributes to AXIS’ collective success through maintaining and promoting a market leading claims service to support clients’ complex risks and challenges and in so doing to support the retention and acquisition of business.

• Lead the AXIS Global Markets Marine Claims Team being a market leading team of 6 claims specialists handling marine claims for a wide variety of clients and reporting to the Head of Energy & Marine Claims.
• Provide guidance, oversight and authority on complex coverage and liability issues, reserve evaluations and claim resolution strategies. The portfolio of claims includes claims arising in international jurisdictions and are a mix of lead and follow, primary and excess and company and syndicate.
• Work closely with claims management, external legal advisors, TPAs, market leaders and brokers to ensure that the highest standard of technical claims handling and customer service is provided consistently across the team.
• Ensure that reserves are entered as quickly and accurately as possible in accordance with AXIS’ reserving philosophy.
• Monitor KPIs and ensure that all AXIS’ processes and procedures are followed and all regulatory and corporate governance requirements are met.
• Report internally on the claims portfolio and large losses.
• Liaise with underwriters on wording issues and the provision of claims information and attend client meetings as appropriate.
• Liaise with other internal stakeholders (actuarial, finance, reinsurance) as appropriate.
• Maintain a highly engaged team. Maximise working in a hybrid environment, create equitable opportunities for employees and promote a flexible, high-performance culture regardless of where we work.
• Set goals for direct reports and hold ongoing feedback discussions and provide coaching to continue developing direct reports, including the holding of Mid-Year conversations and Year-End Reviews.
• Oversee recruitment when required.
• Promote internal mobility and career development opportunities for direct reports.
• Consider team training needs.
• Promote AXIS DEI efforts, building a safe work environment where all employees’ perspectives are welcome and each employee’s wellbeing is prioritised.

You may also be required to take on additional duties, responsibilities and activities appropriate to the nature of this role.

We encourage you to bring your own experience and expertise to the table, so while there are some qualifications and experiences, we need you to have, we are open to discussing how your individual knowledge might lend itself to fulfilling this role and help us achieve our goals.

• Strong technical marine insurance knowledge and ability to manage complex claims. This includes cargo, specie, liability, war and hull risks worldwide.
• Will have worked in a syndicate or company and gained sufficient experience to perform the above duties and responsibilities.
• Some people management / oversight experience.
• Excellent written and verbal communication skills and ability to articulately present in meetings.
• Ability to develop and sustain relationships with internal and external stakeholders.
• Ability to prioritise and organise workload.
• Ability to exercise sound judgment.

• Prior experience in a senior claims role.
• Knowledge of ECF2 and market wide claims systems.
• Experience with Excel, Word, Powerpoint and Docosoft.
• Professional qualification within Insurance or equivalent.

You will be eligible for a comprehensive and competitive benefits package which includes medical plans for you and your family, health and wellness programs, retirement plans, tuition reimbursement, paid annual leave, and much more. Rewarding. Challenging. Meaningful. We are shaping the direction of Insurance and Reinsurance during a critical and exciting time for the industry. Whether you are a student approaching graduation or a seasoned professional looking for a new environment, AXIS has the right challenges and career opportunities for you. At AXIS, we value each individual and recognize that attracting and retaining the right people is essential to the success of our company.