Loss Fund Lead in London

The Loss Fund Lead provides expert oversight of loss fund management across delegated authority arrangements, ensuring robust financial governance, accurate forecasting, and high-quality data reporting.

Responsibilities:

• Monitor loss fund balances, movements, and utilisation across assigned accounts.
• Reconcile fund activity to ensure accuracy and resolve discrepancies in partnership with internal and external stakeholders.
• Produce regular reports on fund performance, including spend, burn rate, replenishment requirements, and forecasting.
• Support budgeting and planning processes by providing data-driven insights into expected fund needs.
• Maintain accurate records, logs, and audit trails in accordance with internal controls and regulatory expectations.
• Design, implement, and continuously improve standard operating models and workflows to optimise efficiency, accuracy, and control.
• Use and manage the Vitesse platform to monitor loss fund balances, process funding requests, reconcile transactions, and ensure accurate, timely financial oversight of delegated claims spend.
• Drive continuous improvement initiatives to enhance the accuracy, efficiency, and automation of fund and bordereaux workflows.
• Oversee the full lifecycle of bordereaux management, including receipt, validation, exception handling, issue escalation, and data quality remediation.
• Identify and escalate inconsistencies or anomalies within bordereaux data, working collaboratively with TPAs or brokers to resolve issues.
• Act as a subject-matter expert, providing guidance to stakeholders and supporting broader delegated authority governance.
• Support onboarding/migration plans for DCAs/coverholders moving to Vitesse, ensuring data requirements and governance are met.
• Support the implementation and expansion of Faster Claims Payments (FCP) across the syndicate.
• You may also be required to take on additional duties, responsibilities and activities appropriate to the nature of this role.

Qualifications:

• Strong analytical and numerical skills with excellent attention to detail.
• Experience in insurance, delegated authority, claims operations, or financial reconciliation.
• Demonstrated capability in managing, validating, or interpreting claims bordereaux.
• Proficient in Excel and comfortable working with structured datasets.
• Strong communication and stakeholder-management skills.
• Demonstrated experience in producing and presenting high-quality management reports for senior leadership.
• Highly organised, with the ability to prioritise and manage multiple deadlines.
• A proactive approach to problem solving, data validation, and process improvement.
• Familiarity with FCP/Vitesse operating model.