This is your opportunity to join AXIS Capital – a trusted global provider of specialty lines insurance and reinsurance. We stand apart for our outstanding client service, intelligent risk taking and superior risk adjusted returns for our shareholders. We also proudly maintain an entrepreneurial, disciplined and ethical corporate culture. All qualified applicants will receive consideration for employment without regard to any protected characteristic, including age, color, disability, ethnicity, gender identity, marital status, national origin, pregnancy, race, religion, sex, sexual orientation, veteran status, or any basis prohibited by the laws that govern its operations. The Insights Delivery Lead is responsible for leading the delivery, evolution and operational excellence of AXIS' Insights capability. This role leads a team of Insights and Visualization Developers responsible for delivering and maintaining reporting, dashboards, self-service analytics solutions and business intelligence products across the organization. As AXIS continues its data and AI transformation journey, the role will also be responsible for evolving the team's capabilities beyond traditional reporting into modern Power Platform development, AI-enabled experiences and Microsoft Copilot Studio agent development. Ensuring the stability, quality and effectiveness of existing reporting and insights capabilities. Leading the modernization of the function to support future business needs, including AI-powered insights, automation, digital assistants and next-generation analytics experiences. Working in close partnership with Insights & Analytics Leads, Data Product teams, Data Engineering, AI teams and business stakeholders, the Insights Delivery Lead will ensure delivery remains aligned to strategic priorities while maintaining high standards of governance, quality, usability and operational performance. This is a leadership role requiring strong delivery expertise, people leadership and a passion for continuous learning and innovation. Lead the Insights Delivery Function Lead and develop a high-performing team of Insights and Visualization Developers. Develop talent, succession plans and career pathways within the Insights team. Foster collaboration across the broader Data & Analytics organization. Translate business requirements into high-quality reporting, dashboards, performance metrics and analytical solutions. Ensure delivery teams remain focused on solving business problems rather than simply producing reports. Evolve the Capability for the Future Lead the transformation of the Insights team from traditional BI delivery towards a broader analytics and digital solutions capability. Develop organizational capability in Microsoft Copilot Studio and AI-enabled agent development. Identify opportunities to leverage AI, automation and self-service capabilities to improve business outcomes. Balance Run and Change Responsibilities Ensure existing reporting, dashboards and insights products remain reliable, accurate and supported. Lead continuous improvement of current solutions while delivering future-focused capabilities. Drive Delivery Excellence Establish and embed agile delivery practices across the Insights team. Remove barriers to delivery and support effective decision making. Drive continuous improvement through retrospectives, lessons learned and performance measurement. Champion Governance, Quality and Standards Establish and maintain high standards for design, development and deployment. Partner with Data Governance, Quality and Architecture teams to ensure solutions are appropriately controlled and managed. Support D&A Transformation Act as a key contributor to the broader Data & Analytics transformation agenda. Work closely with D&A leadership to maintain focus on long-term strategic objectives. Delivery Performance Consistent delivery of high-quality insights solutions aligned to business priorities. Operational Excellence High availability and reliability of reporting and insights services. Reduction in technical debt and support overhead. Increased use of automation and AI-enabled experiences across the organization. Transformation Outcomes Meaningful contribution to D&A transformation objectives. We encourage you to bring your own experience and expertise to the table, so while there are some qualifications and experiences, we need you to have, we are open to discussing how your individual knowledge might lend itself to fulfilling this role and help us achieve our goals. Significant experience leading business intelligence, reporting, visualization or analytics delivery teams. Experience delivering solutions using Microsoft Power BI and modern data platforms. Experience working within agile delivery environments. Experience balancing operational support responsibilities alongside strategic transformation initiatives. Technical Knowledge Deep expertise in Power BI and enterprise reporting environments. Strong understanding of data visualization principles and user-centered design. Understanding of Microsoft Copilot Studio and emerging AI-enabled business solutions. Familiarity with analytics, machine learning and data product concepts. Understanding of modern data architectures and cloud-based analytics platforms. Leadership Capabilities Exceptional people leadership and coaching skills. Strong strategic thinking combined with delivery execution focus. Ability to maintain long-term strategic focus while managing day-to-day delivery pressures. Be in the office 3 days per week What we offer: For this position, we currently expect to offer a base salary in the range of $175,000 - $200,000 USD (New York, NY), $110,000 - $130,000 CAD (Halifax, Nova Scotia) Your salary offer will be based on an assessment of a variety of factors including your specific experience and work location. In addition, you will be offered competitive target incentive compensation, with awards based on overall corporate and individual performance. On top of this, you will be eligible for a comprehensive and competitive benefits package which includes medical plans for you and your family, health and wellness programs, retirement plans, tuition reimbursement, paid vacation, and much more. London - ScalpelType: Full time
IT Delivery & Support Lead in London employer: Axis Capital
AXIS Capital is an exceptional employer that fosters a culture of inclusivity and empowerment, ensuring that every employee feels valued and supported. With a commitment to professional growth, employees have access to comprehensive benefits, including health and wellness programs, tuition reimbursement, and competitive compensation packages. Working in either the vibrant New York or London office, you will be part of a dynamic team that prioritises ethical practices and intelligent risk-taking, making it an ideal environment for those seeking meaningful and rewarding careers in finance.
