London EUC Onsite Support Specialist - IT Support Pro
London EUC Onsite Support Specialist - IT Support Pro

London EUC Onsite Support Specialist - IT Support Pro

Full-Time 30000 - 40000 £ / year (est.) No home office possible
AXIS Capital

At a Glance

  • Tasks: Provide top-notch IT support and resolve technical issues for internal users.
  • Company: Global insurance provider with a strong presence in Greater London.
  • Benefits: Competitive benefits package and opportunities for professional growth.
  • Other info: Work in the London office at least 4 days a week.
  • Why this job: Join a dynamic team and make a difference in user experience.
  • Qualifications: 2-3 years of IT support experience and strong knowledge of Windows and Microsoft 365.

The predicted salary is between 30000 - 40000 £ per year.

A global insurance provider in Greater London seeks an EUC Onsite Support Specialist to provide IT support for its internal users.

Responsibilities include:

  • Managing onboarding
  • Resolving technical issues
  • Supporting various applications

Candidates should have:

  • 2-3 years of IT support experience
  • Strong knowledge of Windows and Microsoft 365
  • Excellent communication skills

The role requires attendance in the London office at least 4 days a week, with a competitive benefits package offered.

London EUC Onsite Support Specialist - IT Support Pro employer: AXIS Capital

As a leading global insurance provider based in Greater London, we pride ourselves on fostering a dynamic work culture that prioritises employee growth and development. Our competitive benefits package, combined with a collaborative environment, ensures that our EUC Onsite Support Specialists not only thrive in their roles but also have ample opportunities to advance their careers while making a meaningful impact within the organisation.
AXIS Capital

Contact Detail:

AXIS Capital Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land London EUC Onsite Support Specialist - IT Support Pro

✨Tip Number 1

Network like a pro! Reach out to current employees at the company on LinkedIn or through mutual connections. A friendly chat can give us insider info and might even lead to a referral!

✨Tip Number 2

Prepare for the interview by practising common IT support scenarios. We should be ready to showcase our problem-solving skills and technical knowledge, especially around Windows and Microsoft 365.

✨Tip Number 3

Dress the part! Even if it’s an online interview, looking professional can boost our confidence and make a great first impression. Let’s show them we mean business!

✨Tip Number 4

Don’t forget to follow up after the interview! A quick thank-you email can keep us on their radar and show our enthusiasm for the role. Plus, it’s just good manners!

We think you need these skills to ace London EUC Onsite Support Specialist - IT Support Pro

IT Support Experience
Windows Knowledge
Microsoft 365 Proficiency
Technical Issue Resolution
Onboarding Management
Application Support
Communication Skills
Problem-Solving Skills

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your 2-3 years of IT support experience and showcases your knowledge of Windows and Microsoft 365. We want to see how your skills match the role, so don’t be shy about including relevant projects or achievements!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the EUC Onsite Support Specialist role. Share specific examples of how you've resolved technical issues in the past and how you communicate effectively with users.

Show Your Enthusiasm: We love candidates who are genuinely excited about the role! Make sure to express your passion for IT support and helping others in your application. A little enthusiasm can go a long way in making your application stand out.

Apply Through Our Website: To make sure your application gets the attention it deserves, apply directly through our website. It’s the best way for us to keep track of your application and ensure it reaches the right people!

How to prepare for a job interview at AXIS Capital

✨Know Your Tech Inside Out

Make sure you brush up on your knowledge of Windows and Microsoft 365. Be ready to discuss specific technical issues you've resolved in the past, as this will show your hands-on experience and problem-solving skills.

✨Show Off Your Communication Skills

Since the role involves supporting internal users, practice explaining technical concepts in simple terms. You might be asked to demonstrate how you would assist a non-technical colleague, so think about examples where you've done this successfully.

✨Prepare for Onboarding Scenarios

As onboarding is part of the job, consider how you would approach this process. Think about the steps you would take to ensure a smooth transition for new users and be ready to share your ideas during the interview.

✨Be Ready for Real-Life Problem Solving

Expect scenario-based questions where you'll need to troubleshoot a common IT issue. Practise walking through your thought process out loud, as this will demonstrate your analytical skills and ability to work under pressure.

London EUC Onsite Support Specialist - IT Support Pro
AXIS Capital

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