Conduct Risk Officer in London

This is your opportunity to join AXIS Capital – a trusted global provider of specialty lines insurance and reinsurance. We stand apart for our outstanding client service, intelligent risk taking and superior risk adjusted returns for our shareholders. We also proudly maintain an entrepreneurial, disciplined and ethical corporate culture. As a member of AXIS, you join a team that is among the best in the industry. At AXIS, we believe that we are only as strong as our people. We strive to create an inclusive and welcoming culture where employees of all backgrounds and from all walks of life feel comfortable and empowered to be themselves.

All qualified applicants will receive consideration for employment without regard to race, color, religion or creed, sex, pregnancy, sexual orientation, gender identity or expression, national origin or ancestry, citizenship, physical or mental disability, age, marital status, civil union status, family or parental status, or any other characteristic protected by law. Accommodation is available upon request for candidates taking part in the selection process.

The AXIS Conduct Risk team are seeking a dynamic individual to join our team to support the Head of Conduct Risk and the Insurance business in driving forward a strong conduct culture to deliver good outcomes for customers/policyholders and ensuring that all regulatory requirements are met. A key aspect of this role is building and maintaining effective relationships with the underwriting teams to provide guidance and support and ensure ongoing engagement.

What will you do in this role?

• Support the operation of the firm’s Conduct Risk and Product Governance Framework by maintaining, developing, and enhancing procedures related to conduct risk management.
• Undertake conduct risk assessments on individual underwriting arrangements, providing constructive feedback to the business on necessary changes, and ensuring all actions from the assessments are completed promptly and thoroughly.
• Collaborate with Underwriting teams to prepare accurate information for the Conduct Risk Group, take minutes during meetings, and ensure all actions are closed.
• Monitor and analyse Conduct MI, identifying trends or issues, and ensuring they are communicated and addressed appropriately within the business.
• Work with the Underwriting units to review AXIS’s insurance products, collaborating with the Claims, Complaints, and Compliance functions, and incorporating relevant MI.
• Assist in the operation of the Product Working Group, preparing relevant MI, contributing to meetings, and helping to drive product improvements.
• Liaise with the AXIS Compliance team to provide a unified response to the business regarding regulatory requirements.
• Produce and present conduct-related management information that facilitates oversight of the firm's products and underwriting arrangements.
• Support the Head of Conduct Risk in the effective functioning of the Conduct Risk Group and the Conduct Committee, assisting in the preparation of meeting packs, minuting meetings, and driving the completion of actions.
• Perform other job-related duties as assigned, relevant to the Conduct department.

About You

We encourage you to bring your own experience and expertise to the table, so while there are some qualifications and experiences we need you to have, we are open to discussing how your individual knowledge might lend itself to fulfilling this role and help us achieve our goals.

What you need to have

• Conduct risk experience within the Lloyd’s/London insurance market or General Insurance.
• Working knowledge of insurance industry practices and the current FCA regulatory requirements.
• Knowledge and experience in Conduct MI analysis.
• Ability to communicate effectively, including on technical concepts.
• Strong interpersonal skills.
• Ability to build trust by operating with integrity and professionalism.
• Ability to multitask and manage conflicting priorities.

What we prefer you to have

• Knowledge of the London/Lloyd’s market.
• Proficient in using Microsoft applications, particularly Excel.
• Strong analytical skills.

Role Factors

In this role, you will typically be required to be in the office 3 days per week.

What we offer

You will be eligible for a comprehensive and competitive benefits package which includes medical plans for you and your family, health and wellness programs, retirement plans, tuition reimbursement, paid annual leave, and much more.