At a Glance
- Tasks: Provide top-notch IT support for hardware and software issues to internal users.
- Company: Join AXIS Capital, a leading company in the heart of London.
- Benefits: Enjoy a comprehensive benefits package and work-life balance with 4 days in the office.
- Other info: Great opportunity for career growth in a dynamic environment.
- Why this job: Make a real difference by helping users and managing tech assets.
- Qualifications: Strong knowledge of Windows and Microsoft 365, plus 2-3 years of IT support experience.
The predicted salary is between 30000 - 40000 € per year.
AXIS (AXIS Capital) in London is seeking a skilled EUC Onsite Support Specialist to provide exceptional IT support to internal users. In this role, you will deliver support for hardware and software issues, assist with user onboarding, and manage asset records.
The ideal candidate will possess strong knowledge of Windows and Microsoft 365, and have 2-3 years of IT support experience. This position requires working 4 days a week in the London office, with eligibility for a comprehensive benefits package.
Global EUC Onsite IT Support Specialist employer: AXIS (AXIS Capital)
AXIS Capital is an outstanding employer that prioritises employee well-being and professional growth, offering a dynamic work culture in the heart of London. As a Global EUC Onsite IT Support Specialist, you will benefit from a comprehensive benefits package and the opportunity to develop your skills in a collaborative environment, making a meaningful impact on our internal users' experience.
StudySmarter Expert Advice🤫
We think this is how you could land Global EUC Onsite IT Support Specialist
✨Tip Number 1
Network like a pro! Reach out to current employees at AXIS on LinkedIn or other platforms. A friendly chat can give us insider info and might even lead to a referral.
✨Tip Number 2
Prepare for the interview by brushing up on your Windows and Microsoft 365 skills. We want to show that we’re not just familiar, but confident in our abilities to tackle any IT support challenge.
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview, drop a quick thank-you email to express our appreciation. It keeps us fresh in their minds and shows our enthusiasm for the role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure our application gets seen by the right people. Plus, it shows we’re serious about joining the team at AXIS.
We think you need these skills to ace Global EUC Onsite IT Support Specialist
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience with Windows and Microsoft 365, as these are key skills we're looking for. Use specific examples from your past roles to show how you've tackled IT support challenges.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Share why you're passionate about IT support and how you can contribute to our team at AXIS. Don't forget to mention your experience with user onboarding and asset management.
Showcase Your Problem-Solving Skills:In your application, give us a glimpse of your problem-solving abilities. Describe a tricky IT issue you resolved and the steps you took to fix it. This will help us see how you approach challenges in a real-world setting.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it makes the process smoother for everyone involved!
How to prepare for a job interview at AXIS (AXIS Capital)
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Windows and Microsoft 365. Be ready to discuss specific issues you've resolved in the past and how you approached them. This will show that you’re not just familiar with the software, but that you can troubleshoot effectively.
✨Showcase Your Support Skills
Prepare examples of how you've provided exceptional IT support in previous roles. Think about times when you went above and beyond for a user or helped onboard new team members. This will demonstrate your commitment to user satisfaction and your ability to handle various support scenarios.
✨Understand Asset Management
Since managing asset records is part of the job, be ready to discuss your experience with asset management systems. If you’ve used any specific tools or processes, mention them. This shows that you understand the importance of keeping track of hardware and software assets.
✨Be Ready for Scenario Questions
Expect scenario-based questions where you might need to solve a problem on the spot. Practice thinking through your responses to common IT issues. This will help you stay calm and collected during the interview, showcasing your problem-solving skills.
