Business Analyst - Operational Transformation
Business Analyst - Operational Transformation

Business Analyst - Operational Transformation

London Full-Time 60000 - 84000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Analyse and design business processes, identify improvements, and manage stakeholder requirements.
  • Company: Join AXIS Capital, a leading global provider of specialty insurance and reinsurance.
  • Benefits: Enjoy competitive salary, hybrid work options, and comprehensive benefits including tuition reimbursement.
  • Why this job: Be part of a dynamic team driving operational transformation in a supportive and inclusive culture.
  • Qualifications: Strong analytical skills, effective communication, and experience in process improvement preferred.
  • Other info: Work from Red Bank or Princeton offices with flexible hybrid arrangements.

The predicted salary is between 60000 - 84000 £ per year.

Business Analyst – Operational Transformation

Join to apply for the Business Analyst – Operational Transformation role at AXIS (AXIS Capital)

Business Analyst – Operational Transformation

Join to apply for the Business Analyst – Operational Transformation role at AXIS (AXIS Capital)

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This is your opportunity to join AXIS Capital – a trusted global provider of specialty lines insurance and reinsurance. We stand apart for our outstanding client service, intelligent risk taking and superior risk adjusted returns for our shareholders. We also proudly maintain an entrepreneurial, disciplined and ethical corporate culture. As a member of AXIS, you join a team that is among the best in the industry.
At AXIS, we believe that we are only as strong as our people. We strive to create an inclusive and welcoming culture where employees of all backgrounds and from all walks of life feel comfortable and empowered to be themselves. This means that we bring our whole selves to work.
All qualified applicants will receive consideration for employment without regard to race, color, religion or creed, sex, pregnancy, sexual orientation, gender identity or expression, national origin or ancestry, citizenship, physical or mental disability, age, marital status, civil union status, family or parental status, or any other characteristic protected by law. Accommodation is available upon request for candidates taking part in the selection process.
The Business Analyst is responsible for business process analysis & design, root cause & gap analysis, improvement identification and implementation, requirements management, and mapping of business processes across all functional operational activities.
Reporting to the Business Analyst Lead, the role will be based in Red Bank office or the Princeton office and will focus on operational transformation initiatives including project and small change/demand management deliverables, which is driven by the business within an agile framework.
The initiatives will vary in scope across the organisation, and the Business Analyst will be expected to manage key senior stakeholders in both Global Markets and North America, while working with a high degree of autonomy.
What will you do in this role?

  • Ensuring operational transformation is conducted in line with regulatory requirements, considers wider-market initiatives and correlates deliverables against the AXIS value chain, whilst documenting problem statements and projected business benefits that help the development of the business case.
  • When assigned to centrally governed projects or smaller demand change requests the BA will liaise with business subject matter experts; facilitating meetings to gain an understanding of their area to ensure the business requirements are understood.
  • The BA will be responsible for capturing business requirements, validating and analyzing the business impact which will substantiate operating model, technology and / or process deliverable feasibility in context of current business strategy.
  • Identify, document, and present vital business process metrics across the AS IS and TO BE states enabling benefits to be measured in respect of projected FTE savings.
  • Work independently at examining processes, data, and systems to understand the opportunities and impacts across AXIS when forming the basis of the improvements and TO BE state.
  • On occasions where deliverables include technology changes, the BA will assist with User Acceptance Test planning, reviewing the proposed acceptance test scenarios to ensure the expected business outcomes are in line with stakeholder requirements and agreed project goals.
  • Champion Business Analysis best practices, socializing and further developing the AXIS process taxonomy, whilst adopting relevant analysis techniques to drive forward operational transformation capabilities across our organization.

You may also be required to take on additional duties, responsibilities and activities appropriate to the nature of this role.
About You:
We encourage you to bring your own experience and expertise to the table, so while there are some qualifications and experiences, we need you to have, we are open to discussing how your individual knowledge might lend itself to fulfilling this role and help us achieve our goals.
What you need to have:

  • Effective communication skills in both written and oral form
  • A high level of analytical, problem solving and numerical skills
  • Ability to understand problems and express the complexity of them in clear terms in varying formats depending on the audience
  • Excellent client facing skills/collaboration and stakeholder management and engagement
  • Ability to influence and coordinate senior stakeholders and concurrent projects
  • Able to work effectively and self-sufficiently
  • Aptitude for multi-tasking, working to emerging and tight timelines
  • Strong process mapping skills, process data synthesis and value add analysis with preferred process improvement project experience preferred.
  • MS Office, including Visio and advanced Excel

What we prefer you to have:

  • Insurance / Reinsurance industry experience including either North American Commercial and Specialty lines of business, and / or London Market and Lloyd’s processes including Open Market and Delegated placing types.
  • Lean Six Sigma and Process Reengineering experience
  • Business Analysis: CBAP, IIBA, BCS or relevant equivalent

In this role, you will typically be required to :
Attend the Red Bank, NJ Princeton, NJ or London, UK office, to include an agreed team “anchor” day. We operate on a hybrid basis, currently three days per week, but terms may change over time.
What we offer:
For this position, we currently expect to offer a base salary in the range of $105,000 to $160,000 (NY), $100,000 – $155,000 (NJ) and $100,000 – $155,000 (Red Bank). Your salary offer will be based on an assessment of a variety of factors including your specific experience and work location.
In addition, you will be offered competitive target incentive compensation, with awards based on overall corporate and individual performance. On top of this, you will be eligible for a comprehensive and competitive benefits package which includes medical plans for you and your family, health and wellness programs, retirement plans, tuition reimbursement, paid vacation, and much more.

Seniority level

  • Seniority level

    Mid-Senior level

Employment type

  • Employment type

    Full-time

Job function

  • Job function

    Research, Analyst, and Information Technology

  • Industries

    Insurance

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Business Analyst - Operational Transformation employer: AXIS (AXIS Capital)

At AXIS Capital, we pride ourselves on being an exceptional employer, offering a dynamic work environment that fosters inclusivity and personal growth. Our commitment to employee development is matched by our competitive benefits package, which includes comprehensive health plans, retirement options, and opportunities for professional advancement. Located in vibrant areas like Red Bank and Princeton, our offices provide a collaborative atmosphere where innovative ideas thrive, making it an ideal place for those looking to make a meaningful impact in the insurance industry.
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Contact Detail:

AXIS (AXIS Capital) Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Business Analyst - Operational Transformation

Tip Number 1

Familiarise yourself with the insurance and reinsurance industry, particularly focusing on North American Commercial and Specialty lines. Understanding the specific terminology and processes will help you engage more effectively during interviews.

Tip Number 2

Brush up on your analytical and problem-solving skills. Be prepared to discuss real-world examples where you've successfully identified issues and implemented solutions, as this is crucial for a Business Analyst role.

Tip Number 3

Network with current or former employees of AXIS Capital. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach during the interview process.

Tip Number 4

Prepare to demonstrate your stakeholder management skills. Think of instances where you've influenced senior stakeholders or managed multiple projects simultaneously, as these experiences are highly relevant to the role.

We think you need these skills to ace Business Analyst - Operational Transformation

Effective Communication Skills
Analytical Skills
Problem-Solving Skills
Stakeholder Management
Process Mapping Skills
Data Synthesis
Value Add Analysis
MS Office Proficiency (including Visio and advanced Excel)
Ability to Influence Senior Stakeholders
Project Management
Agile Methodologies
Lean Six Sigma
Business Process Improvement
User Acceptance Testing (UAT) Planning

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the Business Analyst role at AXIS. Focus on your analytical skills, problem-solving abilities, and any experience in operational transformation or process improvement.

Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific projects or experiences that demonstrate your ability to manage stakeholders and drive operational change, as well as your understanding of the insurance industry.

Showcase Relevant Skills: Highlight your proficiency in tools like MS Office, Visio, and advanced Excel. If you have experience with Lean Six Sigma or Business Analysis certifications, make sure to include these as they are preferred qualifications for the role.

Prepare for Potential Questions: Think about how you would respond to questions regarding your experience with business process analysis and stakeholder management. Be ready to discuss specific examples where you've successfully implemented changes or improvements in previous roles.

How to prepare for a job interview at AXIS (AXIS Capital)

Understand the Role

Make sure you thoroughly understand the responsibilities of a Business Analyst in Operational Transformation. Familiarise yourself with key terms like 'business process analysis', 'root cause analysis', and 'agile framework' to demonstrate your knowledge during the interview.

Showcase Your Analytical Skills

Prepare to discuss specific examples where you've successfully used your analytical skills to solve problems. Be ready to explain how you approached the situation, the tools you used, and the outcomes achieved, especially in relation to process improvement.

Engage with Stakeholder Management

Since the role involves managing senior stakeholders, be prepared to talk about your experience in stakeholder engagement. Highlight instances where you influenced decisions or coordinated projects, showcasing your communication and collaboration skills.

Familiarise Yourself with Industry Knowledge

If you have experience in the insurance or reinsurance industry, be ready to discuss it. Understanding North American Commercial and Specialty lines, as well as London Market processes, will give you an edge. If not, do some research to show your interest and willingness to learn.

Business Analyst - Operational Transformation
AXIS (AXIS Capital)
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  • Business Analyst - Operational Transformation

    London
    Full-Time
    60000 - 84000 £ / year (est.)

    Application deadline: 2027-07-25

  • A

    AXIS (AXIS Capital)

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